Synergy Car Leasing Reviews 

739
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable team for providing exceptionally helpful advice, friendly support, and maintaining transparent communication throughout the entire vehicle leasing journey. People consistently highlight that the transaction process is wonderfully smooth, highly efficient, and completely stress-free from initial inquiry to final handover. However, some reviewers noted occasional operational issues such as unexpected delivery date delays, vehicle transit damage, or communication hurdles during their specific order stages. Consumers also mentioned encountering complex administrative requirements or minor logistical hiccups when coordinating handover dates and managing all necessary documentation carefully.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being professional, helpful, and... See more

Service

Customers had positive experiences with service, highlighting a seamless, efficient, and professional leasing... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as knowledgeable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and efficient... See more

User experience

Consumers find user experience to be exceptionally positive and straightforward. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was fantastic all the way through the process in finding our second car with Synergy. Genuinely felt he tried to find the best deal for us and understood exactly what we wanted. No hard sell... See more

Company replied

Rated 5 out of 5 stars

Chris is simply brilliant! I can’t recommend Synergy enough! Their service is incredibly fast and efficient, with more than enough help throughout the process. I received my amazing Cupra Born within... See more

Company replied

Rated 5 out of 5 stars

Extremely good customer service from Sanj and the team! Their help and advice made the whole process completely seamless. This is my second time leasing through Synergy, and both experiences have been... See more

Company replied

Rated 5 out of 5 stars

Craig & his team at Synergy are always really helpful. We get a first class service at a good competitive price. The after sales care is as good as the pre sales care as well, so any queries we ha... See more

Company replied


Company details

  1. Leasing Service
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(739)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish

From start to finish
Plenty of updates
Order process was clear and easy to order
Very pleased
I shall order again
Mr hall

May 5, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for taking the time to leave feedback on your recent experience with Synergy. We're thrilled to read that you found the process clear and easy to order from, and that we provided plenty of updates from start to finish. We truly value your kind words.

Rated 5 out of 5 stars

very simple and efficient process from…

very simple and efficient process from start to vehicle delivery

May 8, 2026
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Reply from Synergy Car Leasing

Many thanks for your kind five-star review. It's great to read that you found the process simple and efficient from the start through to delivery.

Rated 5 out of 5 stars

Great help and advice from Matt Hunt at…

Great help and advice from Matt Hunt at Synergy

April 6, 2026
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Reply from Synergy Car Leasing

Thank you so much for your five-star review! It's wonderful to read that we provided great help and have shared your kind words with Matt and the rest of the team. Thanks again!

Rated 5 out of 5 stars

VERY GOOD SERVICE

ADAM WAS HELPFUL FROM START TO FINISH. COMMUNICATED AND RESPONDED PROMPTLY AND HELPED ME TO FIND THE CAR I WANTED. AN EXCELLENT EXPERIENCE

March 31, 2026
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Reply from Synergy Car Leasing

Many thanks for taking the time to leave feedback on your recent experience with us. We are pleased to read that we communicated and responded promptly and provided excellent service. Thanks again for choosing to lease with us!

Rated 5 out of 5 stars

Friendly and helpful

Friendly , helpful and competitive service . Also patient as I procrastinated.

March 5, 2026
Unprompted review
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Reply from Synergy Car Leasing

Thank you so much for your kind feedback. It's great to know that we provided friendly, helpful and competitive service. We truly appreciate your kind words!

Rated 5 out of 5 stars

I'll always use Synergy

I've used Synergy a handful of times now and it's always a pleasure to deal with them. I always ask for Lisa Medd as she sources me the best deal and her customer service is outstanding.

March 2, 2026
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for your five-star feedback and for your continued valued business. We're delighted to read that we continue to be a pleasure to deal with and have shared your kind words with Lisa and the rest of the Synergy team.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Told them what I was looking for and they found it straight away. They made sure there was plenty of communication between us so I was aware of the progress. Really easy and straightforward process.

April 15, 2026
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Reply from Synergy Car Leasing

Thank you very much for taking the time to leave feedback on your recent experience with us. It's great to read that we communicated well, that we were able to find what you were looking for straight away, and that you found the process easy and straightforward. We truly value your kind words.

Rated 5 out of 5 stars

Great customer service

Synergy offered the best price I could find for the particular car I was looking for and the account manager, Sanj Aujla, was really helpful in advising which specs and colours were available within the timeframe I was looking for. Overall a stress free and efficient service and I would recommend Synergy to others.

December 23, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for your fantastic five-star feedback and recommendation. We are delighted to read that we provided a great, stress-free and efficient service, and that we were able to offer the best price for the car that you were looking for. We have shared your kind words with Sanj and the rest of the Synergy team. Thanks again for choosing to lease with us.

Rated 5 out of 5 stars

Sanj was an excellent staff and he…

Sanj was an excellent staff and he helped me through out the process without any delay . Well appreciated .
Highly recommended !

March 20, 2026
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for taking the time to leave feedback on your recent experience with us at Synergy. We are thrilled to know that we helped you throughout the process without delay, and that you feel able to recommend us. We have shared your kind words with Sanj and the rest of the Synergy team. Thanks again!

Rated 5 out of 5 stars

Matt Hunt was amazing he took care of…

Matt Hunt was amazing he took care of my enquiry from start right through to delivery

February 23, 2026
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for your valuable five-star feedback! It's great to know that we took care of your enquiry from start to delivery and we've shared your kind words with Matt and the rest of the team. Thanks again!

Rated 5 out of 5 stars

Tom and the team were very transparent…

Tom and the team were very transparent through the process and kept me updated.
I would highly recommend Synergy cars for any leasing requirements.

March 13, 2026
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you for your fantastic feedback and recommendation! We are pleased to read that you found us transparent, and that we kept you updated through the process. We have shared your kind words with Tom and the rest of the Synergy team. Thanks again for choosing to lease with us.

Rated 5 out of 5 stars

The information flow and queries…

The information flow and queries answered quickly, made the transaction easy. I recommend Synergy to others who may be considering leasing a car.

April 17, 2026
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Reply from Synergy Car Leasing

Many thanks for taking the time to leave your positive five-star feedback! We are delighted to know that we responded quickly to your queries, made the transaction easy and that you feel able to recommend us. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great service from Jonathan and the…

Great service from Jonathan and the team at Synergy. Attention to detail and sourcing of a great deal were awesome. Thank you once again!

April 13, 2026
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Reply from Synergy Car Leasing

Thank you so much for your five-star feedback. We are thrilled to read that we provided great service and attentional to detail. We have shared your kind feedback with Jonathan and the rest of the Synergy team!

Rated 5 out of 5 stars

Great Customer Service from Initial…

Great Customer Service from Initial Enquiry to the delivery of the vehicle . Very Pleased and would Highly Recommend .

April 14, 2026
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Reply from Synergy Car Leasing

Thank you so much for your fantastic feedback! We are pleased to read that we provided great customer service and that you feel able to recommend us. Thanks again!

Rated 5 out of 5 stars

Easy to deal with and excellent after…

Easy to deal with and excellent after sales service

April 14, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for your valuable five-star feedback! We are delighted to read that you found us easy to deal with and that we provided excellent after sales service. Thanks again for choosing to lease with Synergy!

Rated 5 out of 5 stars

Second time, 5 star as always

Second car found with the help of the team at Synergy and again such an easy, smooth process. Everybody we dealt with was professional, helpful and reactive. No pressure into making a decision, clear information and willingness to get us the deal we were looking for.

January 13, 2026
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your kind five-star feedback and your continued valued business! It's wonderful to know that we provided a smooth process and that you found us professional, helpful and reactive. Thanks again for choosing to lease with us!

Rated 5 out of 5 stars

All good from ordering to delivery

All good from ordering to delivery. Cheers

October 24, 2025
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you for leaving feedback on your recent experience with Synergy. It’s great to know that we you had a good leasing experience with us from ordering to delivery.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service

February 2, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for your five-star review! It's fantastic to know that we provided excellent professional service. Thank you for choosing to lease with us!

Rated 5 out of 5 stars

Great service.

The agent was helpful from the onset. Communication at all times was responsive and all questions and queries was actioned straight away up to the point on delivery of the vehicle. Great service overall. Many thanks to Matt!

March 18, 2026
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for taking the time to leave your positive five-star review! We are so pleased to know that we communicated responsively and provided great service overall. We have passed your kind comments on to Matt and the rest of the Synergy team!

Rated 5 out of 5 stars

For the first time I have taken a lease…

For the first time I have taken a lease on a car and the experience could not have been better

April 6, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for taking the time to leave feedback on your recent experience with Synergy. We truly appreciate your kind words and hope you’re enjoying your new vehicle.

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