Chris was fantastic all the way through the process in finding our second car with Synergy. Genuinely felt he tried to find the best deal for us and understood exactly what we wanted. No hard sell... See more
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Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.
I2A Hornbeam Park Oval, HG2 8RB, Harrogate, United Kingdom
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Jonathan was on hand to answer every question or concern I had, and made the process as simple as possible for me. 5 stars

Reply from Synergy Car Leasing
I didnt proceed to completion as the minimum term for personal contract hire was 24 month and I didnt require a hire car for that period however Sanj Aujla was so incredibly helpful, knowledgable and patient with me, I found all dealings with synergy from my first enquiry to be first class. Kudos to this company as there was no pushy sales at all which was what I expected. Customer service was impressive. Based out of Harrogate & having a dedicated account manager was a luxury that is not common today. Full refund of a find fee too. Well done Synergy. Thank you Sanj.

Reply from Synergy Car Leasing
Really good service from Tara.
However, the document sent by BYD was repeatedly wrong and was revised several times.

Reply from Synergy Car Leasing
Had a good experience leasing a vehicle through Synergy. The process was straightforward from initial enquiry to order confirmation and delivery with clear communication at each stage.
I found them responsive and transparent on pricing and options which made it easier to compare and make a decision. No pressure during the process, just practical guidance when needed.
Overall, a reliable and efficient service. Would be happy to use again.

Reply from Synergy Car Leasing
Chris and his team faced many challenges in getting my car to me, but they overcame these and the wait was well worth it, I described what vehicle I wanted and I got exactly what I asked for and more, I couldn't be happier and I'm as critical as they come, I would without hesitation recommend Synergy to anyone looking for a new car, they did exactly what they said they were going to do and then went beyond that, the customer service they deliver is professional and is why I will be returning back to them when I need my next car.

Reply from Synergy Car Leasing
Synergy was excellent from start to finish, even calling us back after their office hours when we had emailed on a weekend to enquire. i would recommend to anyone.

Reply from Synergy Car Leasing
I have been leasing with with Synergy for many years now. Jonathan Kyle is a delight to work with. He made the process simple

Reply from Synergy Car Leasing
Superb Service.
Lucie Almond delivers excellent service and competitive rates. Very happy with how we're looked after by Synergy.

Reply from Synergy Car Leasing
Adam Owen at Synergy was outstanding; super helpful and proactive. Recommended.

Reply from Synergy Car Leasing
Cant fault them, just nice and easy car arrived in a week. Really good so far

Reply from Synergy Car Leasing
Very professional service from start to finish. All the staff were very helpful. Thanks Synergy for a stress free experience.

Reply from Synergy Car Leasing
I had a brilliant experience from Synergy Car Leasing from start to finish.
Nothing was too much trouble and the whole process was made seamless by Jordan and his team

Reply from Synergy Car Leasing
First class customer service and listened to what I was looking for, budget and non negotiables and came up with some great options and very happy with the process and the new car! Thank you to all involved in my experience

Reply from Synergy Car Leasing
The team at Synergy Leasing was incredibly professional from day one. They kept me updated throughout the entire process and were always available, proactive, and approachable whenever I had questions.
What truly stood out was how they made our Christmas extra special by ensuring the car was delivered right on time for our family. It’s a moment we will cherish for a long time. Even after delivery, they continued to check in to make sure everything was going smoothly.
I’m highly impressed with their service. They made everything look effortless, though I know a great deal of hard work and dedication went into making it such a special experience.

Reply from Synergy Car Leasing
I recently arranged a vehicle lease through Synergy and worked directly with Adam Owen. The experience from start to finish was excellent.
Adam was efficient, responsive and clear throughout the entire process. He understood exactly what I was looking for and managed expectations realistically, which I appreciated. What stood out most was his persistence — when other providers told me the deal I wanted wasn’t possible, Adam found a way to secure the exact car I was after, at a very competitive price.
Communication was straightforward, timelines were met, and everything was handled professionally. There was no unnecessary back-and-forth or pressure — just a well-managed process that delivered the right outcome.
I would confidently recommend Adam and the team at Synergy to anyone looking for a smooth, cost-effective leasing experience. They delivered exactly what they said they would.

Reply from Synergy Car Leasing
This was a straightforward transaction, made easy by friendly staff in sales and admin. Glyn guided me through the options and we were able to find the right vehicle for me.
Thanks for a successful outcome.

Reply from Synergy Car Leasing

Reply from Synergy Car Leasing
Had a really positive experience dealing with Alistair Hastings at Synergy leasing a car. Found the lease deals very competitive compared to other lease providers. All the communications through the leasing process where very timely and done in a very professional manner. Highly recommended!

Reply from Synergy Car Leasing
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