Synergy Car Leasing Reviews 

739
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable team for providing exceptionally helpful advice, friendly support, and maintaining transparent communication throughout the entire vehicle leasing journey. People consistently highlight that the transaction process is wonderfully smooth, highly efficient, and completely stress-free from initial inquiry to final handover. However, some reviewers noted occasional operational issues such as unexpected delivery date delays, vehicle transit damage, or communication hurdles during their specific order stages. Consumers also mentioned encountering complex administrative requirements or minor logistical hiccups when coordinating handover dates and managing all necessary documentation carefully.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being professional, helpful, and... See more

Service

Customers had positive experiences with service, highlighting a seamless, efficient, and professional leasing... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as knowledgeable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and efficient... See more

User experience

Consumers find user experience to be exceptionally positive and straightforward. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was fantastic all the way through the process in finding our second car with Synergy. Genuinely felt he tried to find the best deal for us and understood exactly what we wanted. No hard sell... See more

Company replied

Rated 5 out of 5 stars

Chris is simply brilliant! I can’t recommend Synergy enough! Their service is incredibly fast and efficient, with more than enough help throughout the process. I received my amazing Cupra Born within... See more

Company replied

Rated 5 out of 5 stars

Extremely good customer service from Sanj and the team! Their help and advice made the whole process completely seamless. This is my second time leasing through Synergy, and both experiences have been... See more

Company replied

Rated 5 out of 5 stars

Craig & his team at Synergy are always really helpful. We get a first class service at a good competitive price. The after sales care is as good as the pre sales care as well, so any queries we ha... See more

Company replied


Company details

  1. Leasing Service
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(739)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Synergy provides excellent attention throughout.

Synergy we superb and very helpful from the outset, appointing me an agent to help walk me through the route to getting an else on my car.
Since the arrival of my car they continue to keep in touch which gives confidence in them as an organisation.
I would recommend them to anyone planning on taking a lease on a car.

February 17, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your fantastic five-star review! We are delighted to read that you found us helpful and that we provided excellent attention throughout. We truly appreciate your kind words and recommendation. Thanks again!

Rated 5 out of 5 stars
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Reply from Synergy Car Leasing

Many thanks for your five-star feedback! It’s fantastic to know that you found us easy to deal with and that we communicated well.

Rated 5 out of 5 stars

Excellent service from the Synergy team…

Excellent service from the Synergy team in providing our Cupra Tavascan in January. Very fast delivery and superb customer service from both Ellie and Gemma, we will most certainly be using Synergy again.
Anthony, Whitesmith Ltd.

February 10, 2026
Unprompted review
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Reply from Synergy Car Leasing

Thank you for taking the time to leave feedback on your recent experience with us at Synergy Car Leasing! We are thrilled to read that we provided excellent service. We truly value your kind words and have shared them with Ellie, Gemma and the rest of the Synergy team. Thanks again for choosing to lease with Synergy.

Rated 5 out of 5 stars

Helpful and understanding staff who…

Helpful and understanding staff who always went above expectations. It was always a personal service, which also made the experience nicer too!

February 10, 2026
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Reply from Synergy Car Leasing

Thank you so much for your five-star feedback. It’s great to read that you found helpful and understanding. We truly appreciate your kind words.

Rated 5 out of 5 stars

Great Support from synergy

Great Support from synergy in direct help in navigating my journey through a first time experience leasing.

From the get go Alistair provided help and advice which made the process much easier than I expected.

Delivery and communication was first class. A pleasure to do business with and the car is fabulous.

Very happy customer

January 12, 2026
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for your five-star review! We are delighted to know that we provided great support throughout your first time leasing experience and that we provided first class delivery and communication. Thanks again for choosing to lease with Synergy.

Rated 5 out of 5 stars

Communication from start to finish has…

Communication from start to finish has always been fantastic which is why we have always used Synergy for many years for all of our fleet requirements.

February 5, 2026
Unprompted review
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Reply from Synergy Car Leasing

Thank you very much for your five-star review and continued valued business. We’re thrilled to know that we provide fantastic communication from start to finish. We truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service – I was kept fully informed at each step of the process…

February 2, 2026
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Reply from Synergy Car Leasing

Thank you so much for your kind feedback. It's great to read that we provided excellent service and that we kept you informed at each step of the process.

Rated 5 out of 5 stars

It was a pleasure to meet Matt Hunt who…

It was a pleasure to meet Matt Hunt who guided me through the process of leasing my vehicle through synergy. As a newly registered company with little hope of getting off the ground due to limited company registration, he guided me with total transparency, helping me understand the process with forms and requirements making the process stress free. He was always available to contact and worked his schedule to best suit my schedule in different time zones whilst working globally. I was very pleased with the service I was given and would highly recommend contacting Matt to help get your business off the ground and on the road. Synergy will be my first point of contact in the future. Thankyou again for all your help

January 31, 2026
Unprompted review
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Reply from Synergy Car Leasing

Thank you so much for taking the time leave detailed feedback on your recent experience with Synergy and for your recommendation. We are delighted to read that we guided you through the leasing process with total transparency and made the process stress-free. We truly appreciate your kind words and have passed them on to Matt and the rest of the Synergy team. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Superb throughout

Never leased before and now on our second vehicle with Synergy. Alistair has been superb throughout - a real hunter for the car and deal to suit our budget. Excellent service, clear and easy, great value.

January 28, 2026
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you for taking the time to leave feedback on your recent experience with Synergy, and for your continued valued business. We’re thrilled to know that we provided excellent service and that you found leasing with us clear, easy, and great value.

Rated 5 out of 5 stars

The whole procedure was straight…

The whole procedure was straight forward, the team kept up up-to-date from beginning to us taking over our car.

January 20, 2026
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Reply from Synergy Car Leasing

Thank you so much for your kind five-star feedback. We are delighted to know that you found the process straightforward and that we kept you up-to-date throughout!

Rated 5 out of 5 stars

Well organised and no hassles

From the day of sourcing the vehicle till delivery the process was smooth with effective communication.

November 24, 2025
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for your five-star review! We are so glad to know that you found the process smooth and that we communicated effectively. Thanks again for choosing to lease with Synergy!

Rated 5 out of 5 stars

Best in the business!!

Synergy Car Leasing are the best in the business…Great deals on cars, fantastic service with regular updates and a great delivery system. I have been with Synergy since I started leasing and have no reason to go else where. Highly recommended!!!

November 21, 2025
Unprompted review
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Reply from Synergy Car Leasing

Thank you very much for taking the time to leave feedback on your recent experience with us here at Synergy! We very much value our long-standing customers and are delighted to read that we provided fantastic feedback with regular updates and a great delivery system. We truly value your kind words and recommendation!

Rated 5 out of 5 stars

Great staff

Great staff, always attentive, always able to help. Would massively recommend

January 12, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your fantastic review and recommendation. We are thrilled to know that you had a positive experience with our team and that you always found us attentive and able to help. We truly appreciate your kind words.

Rated 5 out of 5 stars

Great service

excellent service from this company and particularly Ellie who was extremely helpful

January 16, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for taking the time to leave feedback on your recent experience with us. It’s fantastic to read that we provided excellent service and have shared your kind words with Ellie and the rest of the Synergy team!

Rated 5 out of 5 stars

Bang for the buck

Just a quick message to say thank you so much for helping us through the leasing process and providing great service and a great car!! It arrived yesterday and it really is a lot of bang for the buck.

Thanks for all your help!

December 18, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you from us all at Synergy for your kind feedback. We are delighted to read that we provided great service with a great car. We truly appreciate your kind words!

Rated 5 out of 5 stars

Good team - good service

Sanjit has always looked after us well and the back up team are excellent as regards delivery

January 14, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your fantastic feedback! We are glad to read that we provided good service and that you had a positive experience with our team. We truly value your kind words and have shared them with Sanjit and the rest of the Synergy team!

Rated 5 out of 5 stars

A Great service

Good advice and option offered, overall a very pleasurable experience to deal with Synergy.

January 13, 2026
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for your five-star review! We're thrilled to read that we provided a great service and that you had a positive experience with us. Thanks again for choosing to lease with Synergy!

Rated 5 out of 5 stars

Very professional and efficient

Very professional, efficient and helpful. It was smooth from the start until the car was delivered. Would definitely recommend.

November 25, 2025
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your positive five-star review! It's fantastic to read that we provided professional, efficient and helpful customer service, and that the process was smooth from the start to delivery. We truly value your kind words and recommendation.

Rated 5 out of 5 stars

Staff very helpful after I suffered a…

Staff very helpful after I suffered a car accident. The problem was solved to my satisfaction.

October 1, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for your five-star review and for sharing your experience with us. We're glad to know that our staff were able to support you and that the incident was resolved to your satisfaction. We truly appreciate your kind words. Thanks again for choosing to lease with Synergy.

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