Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(231)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Luke and his team were brilliant from start to finish. The installation went as planned and Joe the electrician was first class. Once the charger was installed he got us up and running with the Easee One EV charger app. Nothing was too much trouble. Would highly recommend this company.

April 26, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Linda, Thank you so much for your amazing review, we are very happy that you had a great experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

The service from this company was good…

The service from this company was good throughout, from initial enquiry to their office, through discussions about options to the installation itself.

April 17, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

We Thank you so much for your amazing review, we are very happy that you had a good experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

Awesome from start to finish.

Awesome from start to finish.
Great communication from Richard. Grey install from Matt and the team. I had a lot of work along side the EV install and Nothing was too much trouble.
Highly recommend.

April 4, 2023
Unprompted review
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Reply from Synergy EV

Hi Colin, Thank you so much for your great review, we are very happy that you had a positive experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

Would reccomend

We used Synergy EV to install an electric charging point at our place of work. They were very competitive on price but extremely knowledgeable. The app and fob to use in conjunction with the charging unit are brilliant and we have piece of mind knowing they are only a phone call away should we have any queries.

March 21, 2023
Unprompted review
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Reply from Synergy EV

Hi Kate, Thank you so much for your amazing review, we are very happy that you had a great experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

Great service from the team from…

Great service from the team from initial enquiry all the way through to the install. Install date was arranged and the install team turned up promptly on the day and called beforehand to say they were on their way. They completed the job in just over an hour, left it neat and very happy with my Easee One EV charger.

March 27, 2023
Unprompted review
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Reply from Synergy EV

Hi Henry, Thank you for such a great review! We are very happy that you have received a great service, thank you. Synergy EV.

Rated 5 out of 5 stars

Quick and easy

They were quick to install, less than 2 weeks, and very informative. Nothing was to much hassle and the installer himself did what ever he could to make the install a success. Thanks to all at Synergy X

March 27, 2023
Unprompted review
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Reply from Synergy EV

Hi David, Thank you for your 5 star review, we are happy to hear our installer went above and beyond to make the install a great success!! Thank you, Synergy EV!

Rated 5 out of 5 stars

We are very happy with Synergy from the…

We are very happy with Synergy from the initial contact through to the fitting of the electric wall charging unit. They were prompt in arranging the date for fitting and were competitively priced compared to other companys. There was a problem with the chip not working which Jo pointed out at the time and he quickly arranged a replacement to be fitted in a couple of days. We are currently awaiting our plug in hybrid car but have every confidence the wall unit will work well.

March 20, 2023
Unprompted review
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Reply from Synergy EV

Hi Carol, Thank you for your glowing review. I will make sure to let Joe know that you were very happy with his help and his install. Thank you, Synergy EV!

Rated 5 out of 5 stars

5 star service from start to finish

Richard, Luke and the team have been absolutely brilliant from the first conversations, through to installations. They literally know everything I asked them and made great suggestions and advice when choosing the charger.
Top workmanship and very pleased. Would recommend highly

March 24, 2023
Unprompted review
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Reply from Synergy EV

Thank you so much Michael, we are extremely happy that we were able to answer all of your questions and that you were very pleased with your install. Thank you, Synergy EV.

Rated 5 out of 5 stars

Seamless installation experience and…

Seamless installation experience and was able to face-time with an in-house electrician before starting to put me at ease.

March 20, 2023
Unprompted review
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Reply from Synergy EV

Hi Lewis, Thank you for your great review. We are happy to have been able to assist. Thank you Synergy EV.

Rated 5 out of 5 stars

Great communication informative and…

Great communication informative and friendly. Richard was extremely helpful. Great installation and competitive price. First class service. Many thanks.

March 17, 2023
Unprompted review
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Reply from Synergy EV

Hi Michael, Thank you for your 5 star review. We are extremely happy to have been able to assist you and that you had a great install. Thank you, Synergy EV!

Rated 5 out of 5 stars

Friendly and helpful

Managed to get my EV charger installation booked in at very short notice. Everyone was very friendly and helpful and any extra requirements I had were all dealt with without question. Highly recommended!

February 23, 2023
Unprompted review
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Reply from Synergy EV

Hi Stuart thank you for such an amazing review! We are very happy to have been able to install on such short notice and to see you are very happy with our install. Thank you, Synergy EV!

Rated 5 out of 5 stars

Easse one Charger point

Easse one Charger point
The Lads were very polite and helpful on the day.
Arrived on time as per booking and was very efficient on the installation. Awaiting on the White cover as it was out of stock but was promised it will be sent to me when arriving in stock.

March 10, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Bob, Thank you for your 5 star review. We are happy to read you are very happy with your install. Thank you, Synergy EV!!

Rated 5 out of 5 stars

Efficient

Efficient. Friendly helpful office staff and competent pleasant fitters.

March 3, 2023
Unprompted review
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Reply from Synergy EV

Hi Ray, Thank you for your great review. We are happy to have been able to help. Thank you, Synergy EV!

Rated 5 out of 5 stars

“Happy Install” Great company to work…

“Happy Install” Great company to work with, supplied and fitted me a Ohme Pro charger at home, great communication and kept to date time and perfect install, clean work, no mess, great install team! Thank you!

March 2, 2023
Unprompted review
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Reply from Synergy EV

Hi Jayesh, Thank you for such a great review! We are happy to hear you are happy with your install and the team! Thank you Synergy EV!

Rated 5 out of 5 stars

A really comfortable experience date…

A really comfortable experience date and time agreed. Phone call on day to say 25 minutes away. Fitting was clean, neat and tidy. Everything was fully explained on charger and app. I would recommend this company for a no fuss easy supply and installation.

February 23, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hello, Thank you for such a great review! We are extremely happy to hear that you are happy with your install and would recommend us. Thank you Synergy EV!

Rated 5 out of 5 stars

Brilliant

Brilliant, actually surprised how quick and easy install was. Couldn't recommend any more highly. Would add another star on top

February 23, 2023
Unprompted review
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Reply from Synergy EV

Hi Alex, Thank you for an amazing 5 star review! We are happy to hear you would add another star if you could!! Thank you, Synergy EV!

Rated 5 out of 5 stars

EV charger install - easy peasy!

Great install - guys phoned up beforehand and let me know arrival time.
Fully checked out the job before starting and clearly explained what would happen.
Really tidy install and left the area as they found it.
Explained the charger and the app and left their contact details if i needed any more help.
Matt and Russell were really friendly but very professional at all times.

February 22, 2023
Unprompted review
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Reply from Synergy EV

Hi Nick, Thank you for an amazing review!! We are extremely happy to hear that our guys were so helpful and you are happy with your install! Thank you, Synergy EV!!

Rated 4 out of 5 stars

Was referred to them by the Easee site…

Was referred to them by the Easee site and quote seemed to be about right. Installers went to the wrong address but seemed competent once they arrived - not being an electrician it is hard to properly comment.

January 23, 2023
Unprompted review
Rated 4 out of 5 stars

Would certainly recommend.

Very good website. Requested survey link which was received promptly. Survey was easy to complete and the quote arrived quickly. Really good communication regarding install date and requirements. Only downside was that due to supply issues, installation was delayed.
Guys arrived on time and discussed what they needed to do to complete the installation. Discussed and explained options with us. They were helpful, cheerful and efficient - a great double act! They remained in good humour despite the job taking longer than anticipated. Double checked everything in working order including the App and cleaned up after themselves. A pleasure to do business with.

January 19, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Sylvia, Thank you for a glowing review! We are happy to hear you have had a positive experience, thank you . Synergy EV!

Rated 5 out of 5 stars

Great advice on a range of EV chargers…

Great advice on a range of EV chargers and recommended best for our set up. Very quick and efficient service. Phone for honest and reliable advice.

January 16, 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Alison, Thank you for a 5 star review! We are happy to hear you are happy with the service you have received! Thank you, Synergy EV!

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