While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have never had a problem with any of my frequent order. In conjunction with delivery company DPD, t-juice makes online purchasing pain free.

Rated 5 out of 5 stars

T juice seems to have been around since like the dawn of vaping 😁 plus they are British. Mainly known in vaping for their very popular and well known Red astaire (cherry tunes) flavour. To this day m... See more

Rated 5 out of 5 stars

Been using Red Astaire ever since it's launch daily and it never lets me down. A consistent yet multilayed flavour I've never fallen out with. Delivery is prompt and efficient. Can definitely recom... See more

Rated 5 out of 5 stars

I placed an order for my preferred vape juice, yesterday afternoon. Today, well within a 24 hour time frame, I've received my order. Absolutely first class service, with excellent delivery by E... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

T-Juice e-liquid is manufactured in the UK to give you a premium e-liquid for your e-cigarette. Our e-liquid will make your vaping exceptional.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

no longer shipping abroad, and not replying to email

edit 21-Feb 2024 : Hi Adam... things did get sorted, and I got my order sent to my friend in the UK... however, the opportunity to exploit the situation was too good to pass up... I paid the fellow for the on-shipping costs, and then I got none of the x2 sized order sent to me... without shipping internationally again, i cannot risk losing almost $200 in e-juice. If yall ever start shipping my way again, please let me know.
Sad Af

Seems this company is dead in the water... no longer ships abroad, got a UK mate willing to reship, age verification needs completing AGAIN, this year though, getting no reply trying to do so. Website support gets no reply;
1) email is non-deliverable.
"The response from the remote server was:
451 4.4.4 Mail received as unauthenticated, incoming to a recipient domain configured in a hosted tenant which has no mail-enabled subscriptions. ATTR5 [AM4PEPF00025F9B.EURPRD83.prod.outlook.com 2023-12-14T15:47:55.815Z 08DBFB99227E618C]"
2) phone number appears to now be defunct
- guess the fight to get refunded starts now. Shame... really loved the Green Kelly, too.

December 9, 2023
Unprompted review
T Juice logo

Reply from T Juice

Good afternoon,

Thanks for taking the time to write us a review.

I have located the emails and I can see that my colleague Mia advised that the order had been cancelled by the time you reached out.

As you send age verification Mia then confirmed that the account has now been verified so any future orders will go through no problem to your friend in the UK for onward shipping.

I understand you initially asked for me but I didn't pick up the email.

Should you want to order please call myself directly on 0330 024 2323 and ask for Adam.

I am off tomorrow but back in the office from Thursday.

Kind regards,
Adam
T-Juice

Rated 1 out of 5 stars

Not delivered yet

Not delivered yet
After numerous emails and no reply

October 26, 2023
T Juice logo

Reply from T Juice

Good afternoon,

Thanks for taking the time to write us a review.

I am glad that this was resolved and you have continued to place orders with us.

Should you ever require anything going forward please don't hesitate to contact us.

Kind regards,
T-Juice

Rated 1 out of 5 stars

You continually keep running out of…

You continually keep running out of stock. Your reliability has been somewhat diminished, since the company changed hands. Your products are very good. 5 Stars for that. As to if one can buy those products, when one wants. Well, that has become a bit hit and miss.

October 25, 2023
T Juice logo

Reply from T Juice

Good afternoon,

Thanks for taking the time to write us a review and apologies in the delayed response.

We have been going through a transition period however we now feel that stock is where it needs to be.

Certain items have been discontinued however you can always call us and we will happily stock check for you.

Should you require anything else please don't hesitate to contact me.

Kind regards,
T-Juice

Rated 5 out of 5 stars

i been buying this liquid fir 7 years…

i been buying this liquid fir 7 years when marcus fist owend boom juice
but never in big bottles but 30 ml is fine
we have the form half written out but racing starts here so i been using the weekends for my 5 bikes i have
anyways many thanks for the great service i will send the form in for wholsale super happy with this idea as i buy a lot stuff
also other items i buy off you website will really help us save money,keep up the good work

kind regards
Joe Turner

April 23, 2023
Rated 1 out of 5 stars

T-Juice service not good at the moment

£50 order disappeared! Missed the message on the website saying dispatches were delayed by a few days. Okay, I can live with a dispatch 3 days later than expected, but that was over a week ago and still no delivery. Evri (Hermes) stopped sending me messages 4 days ago when they failed to deliver for the 2nd time. Customer services promised to get it sorted, but nothing further from them or the courier. Really not a satisfactory service and if nothing by next Tuesday (3 weeks after order) I'll be asking Paypal for a refund.

March 30, 2023
Rated 4 out of 5 stars

Good shop let down by choice of courier

Decent concentrate, the only tobacco flavour that actually resembles a smoking cigarette. It came with Evri though, and they're useless around here. Only got notification it was out for delivery 5 minutes before it was delivered. I don't know why firms still use them for delivery, they're well known as unreliable couriers that lose, steal, and leave parcels in an unsecure/unsafe place. There are much better couriers out there and Evri will only get better if they start losing big contracts. I've no problems with T-Juice, I would have given them five stars if it wasn't for their choice of delivery company

March 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look