Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
T-Mex Express offer a great range of PVC Pipe fittings and products at a good price. Their service is second to none; the goods were dispatched in time and in full with no hassle. Hannah was quick to... See more
Was great finding a supplier close to where I was working.That stocked the pvc fittings i was looking for locally.Otherwise I would have gone to our regular supplier that is based in the north.And wou... See more
Company details
- Irrigation Equipment Supplier
- Building Materials Supplier
- Hose Supplier
- Pipe Supplier
- Plumbing Supply Store
- Water Works Equipment Supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
Shop Now
Contact Us
Shop Now
Contact Us
Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful when I needed advice over…
Very helpful when I needed advice over the phone
September 4, 2025
Disgusting customer service from this…
Disgusting customer service from this company. I contacted them for a return they accepted the return sent the return information then contacted me when return was booked saying they had made a mistake and could not take back! They then called me whilst I took the call when in hospital and told them I was due to go down for an operation and did not want to discuss now. The women on the phone just kept saying I need to discuss with you now. I kept saying I am not willing to discuss this now. She even said that if Royal Mail pick up she will send back! Disgusting customer service !
September 9, 2025
Unprompted review
Delivery fast and transaction was easy
Delivery fast and transaction was easy. The product was of very poor quality and not fit for purpose. The walls were so thin that the slightest bend made the pipe kink. It was pretty much unusable.
August 6, 2025
Amazing customer service via Whatsapp &…
Amazing customer service via Whatsapp & on the phone.
Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understand, find a solution and work with me to get it sorted!
Would definitely recommend and will be using as my go-to for future replacement parts.
August 13, 2025
Unprompted review
All good fast delivery good quality…
All good fast delivery good quality product would gladly use this company again.
August 6, 2025
Speedy delivery and best prices around.
July 28, 2025
Top quality service
Ordered Monday, Delivered Tuesday. Never any issues with orders. Top service as usual.
July 2, 2025
Good communication and order dispatched…
Good communication and order dispatched very quickly
July 1, 2025
Excellent product
Excellent product. They had the widest range, so I got exactly what I needed. Reasonable price too. Prompt delivery, although I did have to pay for it...
July 7, 2025
100% I'd shop here again
Great service, next day delivery being next day. Quick responses to email enquiries were really handy..
June 30, 2025
Very very help full staff would recommend
from the 1st contact to delivery i cant fault this company very good service
June 26, 2025
Met expectations every time
Have ordered a few times and so far everything has arrived as per order and promptly. Thank you.
June 9, 2025
Reply from T-mex Express
Thanks for using us! We love returning customers!
T-mex were very efficient
T-mex were very efficient. I ordered and they delivered quickly and when they sent a wrong product I emailed and they replaced in less than ,48hrs. I will use them again
June 9, 2025
Reply from T-mex Express
Thanks Wayne! We love to hear positive feedback!
The T Mex experience
Excellent range of products, easy to order on their website , simply choose , pay and receive very swiftly …
May 29, 2025
Reply from T-mex Express
Great - Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.