Direct Linen Reviews 185

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved... See more

Rated 5 out of 5 stars

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it an... See more

Rated 5 out of 5 stars

Ordered Saturday, a non working day and received in France on Wednesday!!! Utterly fantastic customer service. Saved my easter gathering, I thought I had ordered weeks ago, (I hadn't ) so assumed... See more

Rated 1 out of 5 stars

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under... See more

Company details

  1. Interior Designer

Information provided by various external sources

Supplying quality table linen direct from our Manchester-based factory to the UK, Europe and worldwide. We pride ourselves in providing a fast service you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery and very good quality products. We received great advice from Yamam. Delivery was speedy and the quality of what we ordered is excellent.

December 7, 2018
Rated 5 out of 5 stars

A1 service, delighted.

Ordered a made to measure tablecloth and protector for a party the following week. It arrived in time and was incredibly accurate to size, I can’t recommend the service enough.
Cathrin in particular was a font of good advice. Many thanks indeed.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great delivery and good quality products. I found them on line by chance but will definitely use them again

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and fantastic product

I ordered a customised tablecloth on Wednesday and 2 days later (I only paid for standard delivery) my tablecloth arrived. I’m absolutely thrilled with it! It’s a perfect fit and the material is even better than expected. I cannot recommend this company and its products highly enough.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service,quality and prompt delivery.

I received my purchase just 3 days after ordering a made to measure cloth. The price is actually cheaper than many ready-made ones I'd considered purchasing and best of all the cloth fits perfectly & is of superb quality.

I have an unusual sized table and am delighted to have found Direct Linen.

I promptly received a couple of swatch booklets as requested which enabled me to view the colours exactly.They offer the most amazing selection of fabulous colours and fabrics.Spoilt for choice!

The communication from the company, both by email and phone, was excellent, as was that of the courier.

I have no hesitation in recommending this company and am about to order another cloth ready for Xmas.

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing customer service - knowledgeable, efficient and very friendly. My two tablecloths arrived today - fantastic quality and the size is perfect. Will definitely be using these guys again.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Table Runner

The order process was smooth, uploading of the image easy and the staff very helpful. I was very impressed with both the quality of the cloth of the runner and the printing. Thank you

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Requested fabric samples which arrived quickly. Ordered two bespoke table cloths which also arrived very quickly. Was advised day of arrival and tracking facilities given. Table cloths are fabulous and exactly what I wanted.

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

I ordered three bespoke tablecloths to use on display tables at craft fairs and they look stunning. The service and products are really great.

Direct Linen sent out a fabric sample book to help me decide on colours and their online ordering facility was excellent. Easy to use, plus you can actually see what your colour choices will look like when the tablecloths are made up, so you can play around with colour combinations before ordering.

I rang a few times to check several things and people were very polite and helpful. I was also impressed at how quickly my order was turned around. I'll definitely be ordering more in the future!

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

The customer service was fantastic. When we made an error in our order they helped us determine the best size and style for our table and quickly got a replacement to us. The custom tablecloth that we received is perfect for our table and is good quality, especially for the price.

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

What can I say..

What can I say... What an absolute pleasure to deal with - very responsive and incredibly prompt. There was a small issue with our order which their team dealt with very proactively and without me having to get involved. The quality of product far exceeded my expectations and the price was the best I could find. Well done!

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

Wow fantastic service

Wow fantastic service. Friendly Super fast delivery. Got what I wanted. Would highly recommen Direct Linen to everyone . Im very happy A BIG THANK YOU

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Direct Linen are a brilliant company.
The table cover that was made especially for us fit's perfectly is
practical and looks great.
Very helpful staff and prompt delivery. Would definitely recommend this company.

July 9, 2018
Unprompted review
Rated 1 out of 5 stars

Do not ever buy this unpresentable…

Do not ever buy this unpresentable company ... One week to make me a refund that I requested immediately after canceling the order and that had not yet begun to prepare the orders and I have not received anything, I had started legal actions.

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

I purchased a table cloth from Direct Linen which I am immensely pleased with. The quality of the fabric is excellent, beautifully made and delivery was outstanding. When I placed my order they queried my measurements the next day which I was very grateful for as I had measured my table wrong to allow enough overhang. Brilliant customer service. I received my table cloth 2 days later. Would defiantly recommend and use again. Very good value for money.

April 10, 2018
Unprompted review

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