Direct Linen Reviews 185

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved... See more

Rated 5 out of 5 stars

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it an... See more

Rated 5 out of 5 stars

Ordered Saturday, a non working day and received in France on Wednesday!!! Utterly fantastic customer service. Saved my easter gathering, I thought I had ordered weeks ago, (I hadn't ) so assumed... See more

Rated 1 out of 5 stars

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under... See more

Company details

  1. Interior Designer

Information provided by various external sources

Supplying quality table linen direct from our Manchester-based factory to the UK, Europe and worldwide. We pride ourselves in providing a fast service you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

wonderful linen.

Kept fully informed has to when table cloths were going to arrive. Good quality goods and would recommend the the company.

November 2, 2015
Unprompted review
Rated 5 out of 5 stars

Good value and choice

Had almost given up hope of finding a tablecloth big enough for the Victorian table we just treated ourselves to. Well done - decent quality at a low price. I'll be coming back for more soon!

November 1, 2015
Unprompted review
Rated 5 out of 5 stars

Exactly as requested

I ordered the sample colours beforehand which were reliable quality. Once placed, the order arrived promptly and exactly as requested. Couldn't ask for more.

November 1, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent quality Tablecloths

Have made many orders with this company and have always been extremely happy with the service and quality of products. The staff are extremely helpful too!

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Review of tablecloths with logos

The tablecloth items received are of very good quality. The printing of logo is of excellent quality and size. Once I emailed for details, as I found the website a bit busy and confusing, the service was excellent- clear info, easy way to order and pay, and delivery on time and to spec. and quality great. Thank you all.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Table runners

Great service, great product and a great price. I ordered twenty table runners which were delivered quickly and are good quality.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Just the ticket

My dining table is unusually long and thin, so standard cloths do not fit very well. I was able to specify exactly the right measurements and everything worked out perfectly. Brilliant !!!

October 28, 2015
Unprompted review
Rated 4 out of 5 stars

Direct Linen - tablecloths.co.uk

- Very good choice of fabrics and colours
- Very flexible made-to-measure ordering
- Very good prices, especially for made-to-measure items
- Finished product is of very good quality
- Lead time is ok (8 days for 2 tables cloths and table runners); they do offer an expedited processing time for a charge if your order is urgent (which I used for a previous order and was very efficient). In any case, they give you clear guidelines as to how long it will take, and actual lead time + delivery is within their stated timeline, so no complaints whatsoever
- Good communication (they send you an email when your order is ready to be shipped)
- Delivery charge of £8.50 (lowest charge) is a bit steep; this would be the same order of magnitude as the cost of the order if you order only 1 table cloth; they should offer more flexibility, e.g. with more choices of courier, e.g. with Royal Mail, DPD, UPS, etc, and different delivery times (e.g. next day, 3-5 days, etc) depending on how urgent your order is, and also depending on weight, especially given that products are not particularly fragile. This is the only reason for my removing one star (4 stars out of 5).

Overall very good experience with a good supplier; happy customer; this is my second order with them. I would come back if I have any further needs, and would have no hesitation in recommending tablecloths.co.uk

October 28, 2015
Unprompted review
Rated 5 out of 5 stars

Lovely tablecloths!

I was very pleased with prompt service, good quality tablecloths and very reasonable price. What's not to like?

October 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great linen and great service

I struggled to find 1-piece tablecloths for my big table, but direct linen had a huge range that covered everything I was looking for.

I bought 6 large table cloths and 24 napkins - all while spun polyester. They had to ship them from UK to Australia. Got my tracking link the same day and they arrived in a week.

1 of the table cloths had a flaw in the material. I sent pictures and they immediately sent a replacement (which I have since received) at no cost.

I strongly recommend Direct Linen.

October 28, 2015
Unprompted review
Rated 5 out of 5 stars

service

first class service with helpful knowlegable staff, would have no hesitation in recommending you to other customers.

October 28, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Just a quick note to say that the product was great, the price was great and great customer service.

Would recommend to anyone and will be back in the future!!

October 28, 2015
Unprompted review
Rated 4 out of 5 stars

Custom made tablecloths

The quality and fit of the tablecloths were perfect, however I found the postage costs very expensive (£28 for two very small and 1 medium sized cloth) just because I live in the Channel Islands!

October 28, 2015
Unprompted review
Direct Linen logo

Reply from Direct Linen

Thank you for your kind words regarding our products and service. Unfortunately shipping costs to the Channel Islands are generally more expensive than UK mainland, and they are out of our control as they are set by couriers.

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