Tackle Fanatics Reviews 332

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I am just getting back into course fishing especially carp, and bought 3 shimano rods @ reels after discussions with the staff. They arrived swiftly and were packaged extremely well so no damage ( n... See more

Company replied

Rated 5 out of 5 stars

I ordered a set of Sonik SKS alarms from Tackle Fanatics on 31st May, cancelling an order with another company who couldn't deliver until the end of July. Not only were they delivered the next day at... See more

Company replied

Rated 5 out of 5 stars

Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed... See more

Company replied

Rated 5 out of 5 stars

Another fantastic buyer experience trouble free and the cheapest by far in the country. Purchased two spare spools for my Fox Eos 10000fs and a Fox Camolite 3up 2down 12' rod hold-all. All the items w... See more

Company replied

Company details

  1. Fishing Store

Information provided by various external sources

Tackle Fanatics offers a huge choice of tackle & bait, fantastic value - and outstanding customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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Rated 5 out of 5 stars

Very prompt delivery and a very good …

Very prompt delivery and a very good price. Highly recommended.

September 6, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Les, thanks for dealing with us and for taking the time to leave us your feedback and recommendation - It’s great that you found our delivery service to be prompt and our prices to your satisfaction. We look forward to dealing with you again in the not too distant future. Good luck with your up and coming angling exploits. Tight lines, Duncan

Rated 5 out of 5 stars

My Catmaster Deluxe 60inch Landing net …

My Catmaster Deluxe 60inch Landing net arrived next day as promised, Very pleased with the service and the product

August 31, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Alan, we appreciate you dealing with us and for taking the time to leave your feedback about our service and the product you purchased from Tackle Fanatics. Good luck with your new net, we hope it help you land a few monsters. Tight lines, Duncan

Rated 5 out of 5 stars

Very helpful easy to use site and very …

Very helpful easy to use site and very quick delivery used them a few times as find them very helpful always whether online or in store

August 28, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Peter, thanks for your positive comments about our service and website. It’s great that you rate your experience with us in store and online so highly. We look forward to seeing or hearing from you soon. Hope you are managing to get out on the bank and catch a few. Tight lines, Duncan

Rated 5 out of 5 stars

great prices

great prices, prompt delivery

August 21, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi David, thanks for dealing with us and for taking the time to leave us your feedback - It’s great to hear you hold our low prices and swift delivery service in such high esteem. Good luck with your up and coming angling adventures. Tight lines, Duncan

Rated 5 out of 5 stars

ESP Lo Pro brolly

Used the company before, and received excellent service, so no reason not to use them again.
Once again I wasn't disappointed. Easy hassle free transaction.

August 10, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Mr Wynne, thanks for purchasing your ESP Lo Pro Brolly from Tackle Fanatics. We are thrilled to hear that you have always received such a high level of service from us and will be suing us again in the future. We hope your new brolly has been keeping this unseasonable August rain off you and your tackle. Thank you for your feedback and 5* rating. Tight lines, Duncan

Rated 1 out of 5 stars

Dissapointed

Having bought 3x brand new rods of them,2 went faulty after 3 months.
I told them and they said to bring them in and they'd send them off to repair.
So i drove to the shop to drop them off(1 hour 20 min round journey) and no offer of a courier service,ummm! i thought.
Later the next week i rang for an update on the situation and the reply was 'nah mate,they probaly have'nt even looked at em'.Ummm i thought again.
So on collection(when the rods were repaired,to be fair was quite prompt)which was another 1 hour 20min round trip,the guy that served gave no apology or explanation to as why the rods were faulty,o i thought.Only for him to say i'd upset his workmate about a comment i'd made.Made me feel like i should be grateful for there service after spending £600.Wont be using them again.

August 9, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Mr Westwood, we have tried looking into this for you, but cant find a record under your name of any rods being purchased from Tackle Fanatics. So we can address this issue (if this is feedback relating to us) please call our customer services team on 0208 949 3307. Tight lines, Duncan

Rated 5 out of 5 stars

Great service

August 6, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Andrew, we hope the ESP reels you purchased from Tackle Fanatics have been put through their paces on the bank and have helped you catch a fish....or 10. Many thanks for your kind words and 5* rating, we hope to hear from you again soon. Tight lines, Duncan

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Definitly not my last order!

July 31, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Axel, thanks for ordering some Nash luggage from Tackle Fanatics. We are pleased to learn you benefitted from our swift UPS delivery service and will be using us again. We value your feedback, custom and 5* rating and would like to thank you for taking the time to convey your thoughts about Tackle Fanatics. Tight lines, Duncan

Rated 5 out of 5 stars

First time buyer from tackle fanatics

First time buyer from tackle fanatics
5 star service
Quick delivery

July 31, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Michael, thanks for making your first purchase from Tackle Fanatics. We very much appreciate the custom, your kind words about our service and the 5* rating. Good luck on your next angling outing. Look forward to dealing with you again soon. Tight lines, Duncan

Rated 3 out of 5 stars

In their store I wanted to purchase 3no …

In their store I wanted to purchase 3no Shimano medium baitrunners, they had them in store. They promise to price match on their website. Erics Angling £89.99 each. Tackle Fanatics £115.00 each. I was informed they would earn less than £15.00 per reel at £89.99, so unable to price match! I'm not a bitter person. I did purchase 2 other reels. How can you promise, but not deliver?

July 25, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Darren, many thanks for visiting our showroom and for purchasing some reels from us. We do always try and equal, if no beat any price, but just like Eric's and many other retailers there are times that prices can’t be matched. Tackle Fanatics sometimes sell tackle for less than others pay for their stock and we wouldn’t expect them to sell to their customers for less than they cost – we are a business and need to try and make money to be able to continue providing our customers with top quality cut price tackle. The reels you wanted to buy were being sold by Eric's for less than they cost us so I'm afraid we couldn't sell you the Medium XT-A at a loss, I don't know why you were informed we were making £15 as this isn't correct. I see that you bought the 'Big' XT-A from us in the end and have recently purchased some rods that were extremely competitively priced so you have managed to find some great deals with Tackle Fanatics. We hope to continue dealing with you in the future and would like to wish you lots of luck with your new set up. Many thanks for your feedback, we hope you now understand the reason behind us not being able to sell you tackle at the same price as Eric’s on this occasion. Tight lines, Duncan

Rated 4 out of 5 stars

Started awful ended very good

Since the below statement I have received a phone call apologising for the issues which I have suffered and furthermore have been given an alternative delivered in time for my trip. Now impressed with their aftercare and their want to deliver a polished service would now reuse and also would recommend to others.

Awful promised next day delivery didn't even have the stuff in stock and didn't tell me such until the day of delivery by email. Really disappointing as needed the bait for fishing and they ruined my trip.

July 7, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Stephen, glad we managed to resolve the issue and got your bait to you in time for your fishing trip. We always do everything possible to rectify any problems to keep our customers happy and provide them with the aftercare they require. It’s great to hear you will be using us again and can now recommend us to your angling friends. We hope your weekend session was a productive one and look forward to dealing with you again in the near future. Tight lines, Duncan

Rated 5 out of 5 stars

Fantastic service!!

Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed!!
I'm over the moon with the mk3 Steve Neville alarms and I'd definitely be using tackle fanatics again in the future thanks lads!! One very happy carper ere!!

June 21, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Steve, thank you so much for purchasing your Steve Neville alarm set from us, and for the glowing review. It’s great to hear you hold so many aspects of our service in such high regard,. We strive to offer top-notch customer service, an easy to use website, and a swift delivery facility for all our customers. We are glad you are a 'happy carper' and would like to wish you lots of luck with your new alarms. We look forward to dealing with you again soon. Tight lines, Duncan

Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

June 20, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Steve, thank you so much for dealing with Tackle Fanatics and for taking the time to leave your comments about our service. We are thrilled to hear you rate us so highly and would recommend us. Good luck with your new angling goodies, we hope to deal with you again in the not too distant future. Tight lines, Duncan

Rated 5 out of 5 stars

Once again a good fast service.

June 19, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Paul, thanks for all the business you've done with us over the years, your repeat custom is highly valued by us. Its great to hear that you like our service and the speed of our delivery facility. We hope your most recent bait order has been put to good use and managed to help you tempt a few fish. Thanks again for dealing with Tackle Fanatics and for taking the time to leave us feedback and a 5* rating. Tight lines, Duncan

Rated 2 out of 5 stars

traded in a nearly new fox staker used …

traded in a nearly new fox staker used for one weeks fishing in france mk2 pod against a for ranger pod £230
offered £45 with free del and pick up so i was happy with the deal
new pod del as promised no problem
recivied a phone call from them saying i shouldn't of been offered £45 they would offer me £30
so disappointed that they broken the deal
will definitely not be using them again

June 18, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi John, I'm sorry to hear you were disappointed with your trade in. We quoted on the pod being new as this is the condition stated by you in your quote submission. Unfortunately once we received the pod it became evident that your item had been used and as a result we had to lower the price. I understand that you have been contacted and the reason for dropping the pods trade-in value have been explained to you, but I you have any further questions please feel free to contact the office on 0208 949 3307. We value all feedback and hope that you will be dealing with us again after this misunderstanding. Tight lines, Duncan

Rated 5 out of 5 stars

quick and easy service good product

June 7, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Martin, thanks for dealing with us and for taking the time to leave us your feedback - It’s great that you found us quick and easy to deal with. Good luck with your up and coming angling exploits. Tight lines, Duncan

Rated 5 out of 5 stars

Realy love tackle fanatics

Realy love tackle fanatics , if u contact them the send you back asap ... Im from belgium and my delivery was fast ! Love it thanx tackle fanatics !

June 7, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Samuel, we love you too! Thanks for your words of endearment about our service; we offer swift responses and delivery to all our customers. We would like to wish you and all your carp fishing friends from Belgium lots of luck on your angling adventures. We value your feedback and look forward to hearing from you again soon. Tight lines, Duncan

Rated 5 out of 5 stars

Excellent guys

Excellent guys, I recieved my goods within 3 days and I am very satisfied. Good job keep it going. Regards from Sam

June 5, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Samil, its great to have another happy Dutch customer on board and fantastic that you were so pleased with your first purchase with Tackle Fanatics. We would love to see a picture of your new Century Black Carbon setup on the banks of a lovely Dutch water, please feel free to send us on in for Tackle Fanatics' Facebook page or Instagram. Thanks for taking the time to express your thoughts on our service, we will keep doing a good job if you keep coming back. Tight lines, Duncan

Rated 5 out of 5 stars

Tackle review

Excellent collection of products good description, easy to use sight

June 5, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Joseph, I can see that you've been a customer of ours ever since we started, its great to see someone coming back to deal with us year after year. Thanks for your recent purchase of an Avid bivvy, we hope its sheltering you from a summer sun...and rain! Glad you like the selection of angling goodies on our website and found it easy to navigate. We hold your custom, feedback and 5* Trustpilot rating in high esteem and hope to continue dealing with you for many years to come. Tight lines, Duncan

Rated 5 out of 5 stars

Very good company

Great price. Great service and fast delivery.
I've bought from Tackle Fanatics before and would recommend them to anyone.

June 5, 2017
Unprompted review
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Reply from Tackle Fanatics

Hi Richard, we would like to thank you for your repeat business with Tackle Fanatics and for the glowing feedback you've left us on Trustpilot. Glad that you view our company in such a good light and have taken the time to express your kind words about our service, prices and delivery facility. Good luck in your up and coming angling adventures. Tight lines, Duncan

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