KOALA PRODUCTS Reviews 938

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and robust design, often noting that the value for money is unmatched. Many appreciate the competitive pricing and the comfort of the items, with several highlighting the fast and secure delivery service. However, some customers experienced issues with product durability, such as a strap snapping or a sole splitting shortly after purchase. A few also reported difficulties with returning faulty items or receiving incorrect products, and some found a lack of available spare parts to be a drawback.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the prompt and fast... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products,... See more

Price

Clients share positive opinions on price, often highlighting the affordability and value for money. Many... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased my seat box about 12 months ago quality matches that of many more expensive seat boxes strap snapped after about a week after Purchased and was replaced straight away with no hassle. Have ad... See more

Rated 5 out of 5 stars

Purchased koala ks seat box from amazon and then decided to add some accessories from koala both customer service and delivery were excellent the product looks great and hoping to use this weekend? At... See more

Rated 5 out of 5 stars

Well designed robust kit to attach to my box. Umbrella holder and separate keepnet holder. Both work as expected.Despatched promptly. Well packaged and arrived fast. Excellent company to deal with.

Rated 5 out of 5 stars

Good quality dirt boots really comfy when walking the dog. The adjustable zip allows for a fat calfs (where normal wellies don't allow) this is my second pair and probably won't be my last. Great prod... See more


Company details

  1. Fishing Store

Information provided by various external sources

Suppliers of high quality carp coarse and sea fishing tackle available online from Koala Products


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

938 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent set of waders at a bargain…

Excellent set of waders at a bargain price,
Very Pleased with my Purchase.
Koala products customer service and Very fast delivery service were absolutely worth the 5 Star review.
I will definitely be a returning customer for sure, and thanks to all at koala products 👍

April 26, 2026
Rated 5 out of 5 stars

Good price

Good price, fast service and does what it said on the tin. Fishing bed hinge fit snugly and holes were in right spot. Missing the tensioner spring, but otherwise bed’s back on the bank! Thanks guys!

March 28, 2026
Rated 1 out of 5 stars

Faulty Dirt Boot wellies, contact ignored.

AVOID!! Bought their Dirt Boot Wellington. The sole split very quickly after purchase. All attempts to contact to find out if the boots had warranty or if a refund could be issued were ignored. Absolute waste of money and no customer service at all.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Non existent customer service!

Non existent customer service!
Attempted to return a faulty item within 6 weeks of purchase. No response received. I’m left with a useless item which cost £55. Not happy!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

Great experience with this company. Very fast delivery,the bivvy is excellent value for money and any questions I had was answered quickly and professionally.

February 23, 2026

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