Tacticalpay Reviews 46

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the team's attentiveness, quick responses, and willingness to go the extra mile to ensure a smooth process. The service provided is frequently described as excellent, with consumers appreciating the easy setup and user-friendly experience. Reviewers are particularly impressed with the efficient and effective support, which instills confidence and peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the helpfulness and... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the helpfulness and... See more

Service

Users describe positive interactions with service. Customers consistently praise the outstanding... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the setup process quick, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy how everything is interlinked together with FFL BOSS and FFL BOSS POS. Kyle King with AltruPay/TacticalPay is the icing on the cake, he's been absolutely outstanding to work with.... See more

Rated 5 out of 5 stars

I've had the system for a bit and finally got things in order to open shop. A few hick-ups along the way but Cristine was absolutely a dream that always came through for me. Cristine has walked me thr... See more

Rated 5 out of 5 stars

Nathan was wonderful to work with while setting up my account. He was very kind and patient while I asked away all my questions and concerns. Nathan guided me through every step of the process and wou... See more

Rated 5 out of 5 stars

There are a lot of 2A or FFL / Firearm-friendly Credit Card processors but you can actually talk to these guys. Nathan was honest and got us up and running quickly after another nightmare with PayPal... See more


Company details

Written by the company

TacticalPay is the industry leader in firearms payments. Our gun store POS and credit card processing solutions give FFLs everything they need, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Above & Beyond!

Kyle has made our switch from Clover over to Tacticalpay easy and seamless. He was there to assist in every little step along the way, going way above and beyond!!!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Kyle is king

My 5 star rating is specifically for Kyle. My company got off to a Rocky start with Tactical Pay with another rep due to not all info being relayed or put in writing. I chock that up as simple miscommunication, not anything nefarious or intentionally deceptive.

Kyle was sent in to save the account, as I was basically out the door. Kyle has done a fandamtastic job will clarifying, communicating, correcting, and onboarding. Folks, when Kyle says he is there for you--take it to the damn bank, because he is!!

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Kyle King has done extremely well with onboarding and being extremely knowledgeable. Gave very detailed instructions on many of the processes I was having challenges setting up Tactical Pay on my new website! They truly are a great industry partner for any and all FFLs

November 15, 2024
Unprompted review
Tacticalpay logo

Reply from Tacticalpay

Jake, thank you for taking the time to leave a review. We're thrilled to hear your experience with Kyle and our Customer Success Team went well, and we look forward to supporting your business for years to come!

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