tacticalshit.com Reviews 117

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the prolonged shipping times and the lack of communication regarding their orders, often waiting months for items that were advertised with much shorter delivery windows. The customer service was frequently criticized for being unresponsive, with emails going unanswered and phone calls not being returned, leading to frustration and a feeling of being ignored. Many people also reported issues with their orders not arriving as expected, with some experiencing missing items or incorrect products, and a general lack of transparency about order status. However, some customers also noted that the merchandise received was of good quality, and appreciated the wide selection of products available. A few other people also felt that the customer service was excellent, going above and beyond to ship on time and find replacements when needed.

What people talk about most

Order

Customers had negative experiences with order fulfillment, frequently reporting significant delays and a lack... See more

Delivery service

Users describe negative interactions with delivery service, citing egregious and long wait times for orders,... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the huge selection of... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long wait times for... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as poor, horrible, and a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They have great prices on ammo, but shipping times and communication are horrible. Expect 30+ days for ammo advertized with 5-7 days shippping.

Rated 3 out of 5 stars

This is an updated review. I finally received my merchandise. It took about 40 days. The communication between merchants needs to be approved. I should have to to do so much footwork in order to r... See more

Rated 1 out of 5 stars

If I could give zero stars I would. This place is an absolute joke. I order stuff from all around the world and I've never seen shipping incompetence like I've experienced with this company. As a smal... See more

Rated 1 out of 5 stars

I ORDERED AN AR TYPE SHOTGUN ON 9/17/25 AND HERE ITIS 12/6/25 AND NO TRACKING NUMBER NO ORDER STATUS, I HAVE SENT NUMEROUS EMAILS BUT TO NO AVAIL.IT SHOULD NOT TAKE THIS LONG FOR NOTHING TO BE SHIPP... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

117 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This place is an absolute joke. I order stuff from all around the world and I've never seen shipping incompetence like I've experienced with this company. As a small business owner myself, I would NEVER treat my customers this way. Learn from my experience and shop elsewhere.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

They ARE Shitty, like it says in their name...

This place is like it says in their name, "shit." They are the shittiest online company I've ever dealt with. I purchased and paid for my order, but did not receive a shipping update for several weeks. I emailed them for an update, and they said it would be another 1-2 weeks. I said no thanks, send me a refund, and they offered me a free upgrade, to which I said, ok, but then another week goes by and still the upgrade doesn't ship. I inquire again, nothing for several days, which is their MO, no response for several days. I finally demand a refund, or else, and they say, do you want the order or a refund? Whatever, NO THANKS, give me my money back, I'd rather support companies that are legit, not scams, and actually respect their customers!!! Shitty waste of time and money!!! Stay away!!!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

The staff is hands down amazing

The staff is hands down amazing. Very knowledgeable in all aspects of firearms.Super quick process from background to purchasing. This is my go to place for any needs! The cute dog was great as well she was super sweet!

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service ,there is none .I…

Customer Service ,there is none .I placed and order Oct18,2025 it's now Nov11,2025. contacted BBB and a few others, haven't gotten anywhere ,phones calls. they don't answer , e-mails don't return, time and time again no reply. They took my money that day I ordered ,don't believe that hype they have any military background thats BS . Tactical Shit is a perfect name for that so called company, they are a Scam outfit.I've informed all my friends and military buddies to spread the word about this so called company. you ain't Shit don't buy from them

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Caveat Emptor!!

Caveat Emptor!!! Leaving a negative review is not something i particularly enjoy, but having had the experience i have, it feels like it would be negligent to not publicly voice my concern to those that might be considering making a purchase with Tactical Shit/Liberal Tears. In the first week of March 2025 I wanted to be one of the first to acquire the new PR-57 and the two DBA's under Web Corp, Tac shit and Lib trs came up, and i pulled the trigger. I understood that this was a pre-order as they did not currently have stock. About a week later, i was checking my order status, and saw that they showed "in stock" i figured, what the heck, i purchased a second PR, thinking that perhaps i might somehow get some priority over my pre-order, and figured i may just gift one to my son. Fast forward approx 8 months, (8 freaking months) i have neither of the guns i purchased, and in fact it can be found in stock on any number of online locations, with same day shipping, for less than i paid lol....... Oy Vey! My communication with the company via email and an occasional phone call, requesting either the product or a refund, was to Rachel, who, from what i have seen from other reviews, must get so incredibly tired of fielding negative emails and calls all day, her response to me was that they would be happy issue a refund, less a 15% fee (for an item that is supposedly so hot they can't even get them) makes no sense whatsoever. It would have been so easy to have just acquiesced to my request for a refund, and avoided all this. At this point i have zero expectation this order will be fulfilled, and that there may be some underlying issue between this company and either the manufacturer or distributor or both.
In retrospect, I wish i had taken just a few minutes to have checked some of the reviews prior to ordering, as this issue of, taking the money and not delivering the goods, seems to be a recurring theme that has plagued this business.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 1000 147 gr

I ordered 1000 147 gr. 9mm and received 124 gr. shells.
Dealing with someone called Rachel I have had endless emails that make no sense over 2 and a half months now and this is still not resolved.
The ammo they did send was not packed properly and is in busted up boxes.
At this point I believe they are planning on just keeping my money (stealing) and doing nothing further.
I would recommend staying as far away as possible from this group as you can and let your friends know as well.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with order and service

I ordered ammo on September 1st and i still have not heard when its even going to be shipped and its now October 6th! i have emailed them multiple times, but just keep being told that it will be processed. The last email said it would be done by the end of last week, but it was not done! They got their money but have not delivered! Do not recommend using this company! Still trying to figure out how to get my ammo or get my money back.

Update. The ammo finally was delivered on October 10th. However it is not all brass rounds as ordered! There are steel cased rounds mixed in with the brass. My ranges I use do not allow steel cased rounds. I have reached out to the company today to see what is to happen. I'm even more disappointed with this company!

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

I would give them a 0 if possible

I would give them a 0 if possible. I pre ordered a firearm in February of this year. Still no firearm 7 months later. They take no pride in the customers, and in customer service. They just keep blaming the manufacturer and telling me I got the best deal, NOT! I have found the same firearm for the same price I have all ready paid for, with getting it within 3 days, not 67 months and still waiting. Along with other people I know who have also bought the same firearm from a different distributor and have received there firearm. With that I would tell you to go somewhere else fast. Will not buy anything from them again and will let everyone know to stay away.

September 23, 2025
Unprompted review
Rated 3 out of 5 stars

Updated review

This is an updated review. I finally received my merchandise. It took about 40 days. The communication between merchants needs to be approved. I should have to to do so much footwork in order to receive my full order. I will say that my merchandise was of good qualtiy.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. The are not rated with BBB. They do not ship your items, But they will charge your card. Customer service is a horrible. I ordered from them on August 3rd, and still nothing. They said the needed FFL info, but they have the FFL to choose from on their site.

August 2, 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

If there were a -Star they would…

If there were a -Star they would qualify. Worst customer service, I ordered ammo from them and it took over two months to receive my order, when I did I was missing a total of 26 rounds, that was one complete box and 1 round from another. I have read from other former customers that this is a common game they like to play when they get complaints about why they are so late in sending your ammo. don't do business with then ever.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe their posted shipping times

I have ordered a few times before and other than longer shipping times than expected it was a decent experience. Recently, (end of Feb.) I placed an order and it's been several months and still haven't received items they showed as "In stock" or "ships in 5 to 7 days". Contacted them asking if there was an update on my order status. Rachel replied that they hadn't received it from the manufacture and my order would be sent out first thing next week. Now it's the end of "next week" and still no order. No emails as to updates on my order and very slow responses when emailing them. I've ordered several cases of ammo from them and just seems in the last 6 months they have failed to deliver. YMMV.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company!

Do not order from this company! If your orders not right you cannot return anything. So you're stuck with it. I will be ordering all my guns and ammo from another place from now on.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Made an order had to beg for shipping…

Made an order had to beg for shipping info. Over a month later part of my shipment still hadn’t arrived and after they offered me a refund 6 days later they said I wasn’t getting one as the item had just arrived and it wasn’t their fault they didn’t work weekends. Wow… and now 3 days later and still don’t have a refund or shipping info… I will never order from this company again…

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Bought Turan ammo

Bought 2k, 5.56 ammo Turan was the brand. having a 50% fail rate Dented brass, primers staked in, misfires as well as primers falling out. i will re-post once i talk to someone at tactical to see how they are going to fix this. There in no mention of this ammo being 2nds or even 3rds. for now Buyer beware.
This far i have made 2 calls to customer services without a reply as to the time this message was added.
Which makes buyer beware to light of a statement.
I will update again in the near future.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Amateurs

This place is a joke. Ordered something a month ago, no confirmation it was shipped. Sent 4 emails asking about it over the span of 3 weeks, this nothing. Finally called, was told someone would get back to me. Nothing. Run by a bunch of amateurs. Be better. What a joke show of a place.

July 16, 2025
Unprompted review

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