tacticalshit.com Reviews 117

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the prolonged shipping times and the lack of communication regarding their orders, often waiting months for items that were advertised with much shorter delivery windows. The customer service was frequently criticized for being unresponsive, with emails going unanswered and phone calls not being returned, leading to frustration and a feeling of being ignored. Many people also reported issues with their orders not arriving as expected, with some experiencing missing items or incorrect products, and a general lack of transparency about order status. However, some customers also noted that the merchandise received was of good quality, and appreciated the wide selection of products available. A few other people also felt that the customer service was excellent, going above and beyond to ship on time and find replacements when needed.

What people talk about most

Order

Customers had negative experiences with order fulfillment, frequently reporting significant delays and a lack... See more

Delivery service

Users describe negative interactions with delivery service, citing egregious and long wait times for orders,... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the huge selection of... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long wait times for... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as poor, horrible, and a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They have great prices on ammo, but shipping times and communication are horrible. Expect 30+ days for ammo advertized with 5-7 days shippping.

Rated 3 out of 5 stars

This is an updated review. I finally received my merchandise. It took about 40 days. The communication between merchants needs to be approved. I should have to to do so much footwork in order to r... See more

Rated 1 out of 5 stars

If I could give zero stars I would. This place is an absolute joke. I order stuff from all around the world and I've never seen shipping incompetence like I've experienced with this company. As a smal... See more

Rated 1 out of 5 stars

I ORDERED AN AR TYPE SHOTGUN ON 9/17/25 AND HERE ITIS 12/6/25 AND NO TRACKING NUMBER NO ORDER STATUS, I HAVE SENT NUMEROUS EMAILS BUT TO NO AVAIL.IT SHOULD NOT TAKE THIS LONG FOR NOTHING TO BE SHIPP... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Highly recommend reading all the…

Highly recommend reading all the reviews, as I should have before ordering from this company/business noting that the one (1) star ratings outweigh the rest. Ordered the Franklin lower with the binary trigger when it was on sale with a “special code” to take 20 dollars off, does not appear that I received the discount, regardless, wanted this lower. Called and talked with a rep who stated it was on the way and they would send me the tracking code, since then I have not been able to reach anyone but leave voice messages, their website now states 0.00, completed with a wrong account/order number present with the 338. And some change still charged to my card. . . I hope that all who order do get the items they bought and have a good experience but chances are slim with all the review posted. I will continue to try and get this resolves before getting whoever I need to get involved to address this matter, if it was truly lost in delivery, this then needs to be addressed by the proper authorities. . . . buyer and orderer beware.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a suppressor late February…

I purchased a suppressor late February 2025, today is June 6th (D-Day) 2025 and still have not received what I purchased. I can't even get into their website to find out about or get an update on my order. I did email their customer service and all I get from them is my order is being updated. The lame excuses they give and don't even apologize or try to do something for their bad service. Earlier this week after another of my emails inquiry, they said it should be out this week. (06/06/25). I'm very disappointed with this company.

June 6, 2025
Unprompted review
Rated 2 out of 5 stars

VERY, VERY, VERY slow delivery.

I purchased 5000 Small Rifle Primers on February 5, 2025. I received 3000 of a substitute primer on April 11, 2025 due to a FUBAR on the part of their supplier (or so I was told). I finally received the final 2000 primers on May 7, 2025.
Needless to say, I was not overly pleased with the speed of the delivery especially since my account was debited for the purchase within moments of the purchase. And, they obviously knew of the problem at the tim I was sold the goods.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a flashbang and a bunch of…

Ordered a flashbang and a bunch of blanks for an entry class. Shipping states 1-4 days. 5 days later, no tracking number, so i called and was told due to an ammo shipping snafu “no fault of their own” shipping would be 1-2 weeks! I didn’t order ammo, do why would it effect my order? I guess we can yell BOOM!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great place to shop

Great place to shop! Will help you find the right needs for your firearm or your Ar build! Heck if ya need a firearm they can help you with that for decent price!

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Funny knowledgeable

The guys are hilarious and helpful, been going here since they opened. They are also very knowledgeable and tell you how it is with no nonsense B.S.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Tactical Shit is the shit!

Tactical Shit is the shit!
If no one in town has it, Tactical Shit probably does. They have a awesome and knowledgeable staff. I love these guys! We just need a satellite store in South county I just need to know where to send my resume.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Why isn’t there a NO STAR option?

Why isn’t there a NO STAR option?
I’ve relearned a valuable lesson… check TrustPilot before you buy from any company!!
TACSHT is not to be trusted. I purchased the body armor in early March and now it’s end of day 04Apr and the only thing I have is a tracking number and it was only created when I told them I was going to file a fraudulent credit card charge. “Rachel” emailed me and said if I don’t want it, refuse delivery when it arrives and they will refund me. FYI … you don’t have to wait. If you asked (and I did) to cancel the order while TACSHT still has it, you can contact UPS and tell them what I’m writing here and they can stop the delivery and return it without you having to do it!!
I don’t have a TrustPilot account so have to use a friends.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a complete lower with…

I ordered a complete lower with Franklin binary trigger installed. It was an “overstock blowout” item that had been discontinued by the manufacturer. And this was stated in the ad I ordered from. 3 weeks go by and I send an email to find the status of the order (on my account it was showing “shipped” but no tracking info. I get a reply from Rachel that the lower had been discontinued and that they weren’t expecting any more shipments. So they took my money for a product they didn’t have in stock and had no intention of receiving more stock? WTF?!? I asked for a refund and that’s supposedly pending now. My biggest gripe is they never notified me that they didn’t have the item when it was ordered or in the following 3 weeks. Wreaks of a scam!

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

The worst fuc*** company I have ever…

The worst fuc*** company I have ever dealt with. Said a trigger was in stock. Waited 2 months before “Rachel” could tell me it was in back order when it said in stock online. Proceeded to tell me she gets a shipment in 3 weeks,,,,,well a month goes by and no reply to email, phone voicemail is full, retail store won’t answer. But I’m starting a chargeback and leaving a negative review on every platform that they have. Worst customer service iv ever dealt with in my life. How do places like this stay open?

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Order is way passed due

Order is way passed due. Customer service gives blank answers that don't help resolve the questions. Currently still waiting on my ammo order . Takes days to get one response . Will not be ordering again from them .

November 17, 2024
Unprompted review
Rated 1 out of 5 stars

advertise great stuff, but don't ever have it in stock

i ordered an AR part they had on sale. ordered it the first morning it went on sale. waited a few days, order kept saying processing. waited some more, contacted them. days later they responded and said it was backordered and did not know when or if it would come in. i asked about a refund, because they took money fast even though they didn't have the part. was told no refunds. after a couple of months they agreed to let me use the money to buy something else they actually had in stock, never got what i originally ordered.

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order on September 2 2024.

I placed an order on September 2 2024.
It is now September 18.Still not shipped. Wished I'd read the reviews. Or at least refund my money.
My advice. Don't advertise product you don't have. And especially put it on "sale".
Reference. Order # 120408598

September 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look