Taelor Boutique Reviews 207

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

My experience was great with taelor boutique, if I had questions about the delivery service or items they was able to answer me in a timely manner. also the Material and quality of there items... See more

Rated 2 out of 5 stars

Paid for next working day delivery on Saturday 30/05/2026. It is now 20:49 Thursday 04/06/2026 evening so no post due now. Still no delivery… paid an extra £12 for next day. Emailed them this morning... See more

Rated 1 out of 5 stars

Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Yo... See more

Rated 5 out of 5 stars

I had recently cut my hair off and started working on waves.I purchased 2 silk durags, and the quality is incredible (especially for the price - durable, comfortable, hair’s great, alldat)! Now I’m... See more

Company details

  1. Men's Clothing Store

Written by the company

At Taelor Boutique, we believe that looking good and feeling good go hand in hand. We are a black-owned and UK-based online store that specialises in providing high-quality durags, bonnets, and other accessories that are designed to help you upgrade your style and improve your hair health. Our mission is to empower our customers to look and feel their best, by providing them with products that are not only stylish and trendy, but also functional and comfortable. At Taelor Boutique, we are committed to providing exceptional customer service and satisfaction. We believe in transparency and honesty, which is why we always strive to deliver on our promises and exceed our customers' expectations. We are dedicated to supporting our customers on their hair care journey. Join us today and experience the Taelor Boutique difference for yourself!


Contact info

3.2

Average

TrustScore 3 out of 5

207 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Hi Makayla,

Hi Makayla,

Just to let you know, today I went to my courier company to pick up some orders and the durags are here. I don't know how because I never received the notificacion and your website still say "it's on the way". The important thing is I already got it. I love the quality of the durags and definitely going to buy more stuff from you guys, you have a new client.

Thank you for your assistance,

Happy Holidays.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

My experience with this boutique was…

My experience with this boutique was amazing. Their items were excellent prices and unique designs. And I got a personal email from them the day after my order was placed. Additionally they upgraded my shipping for free. They are kind and wonderful and I will certainly be purchasing from them again!

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

New customer review!

My bonnet fits comfortably and perfectly well. I’ve been looking for a silk bonnet for ages for my hair and where better to get it from than a black owned business? I’ve been doing nothing but investing in black owned businesses lately and honestly it’s a real life changer. Like my entire perspective of life has honestly changed. My first thought is always “Is it black owned?” Lol! Also thank you! The product has arrived wonderfully and safely neatly packaged. It got here safe and sound, fits perfectly and comfortably around my head. At first I didn’t like to use bonnets cause they always came off my head (I was a rookie don’t judge me lol, I always used head scarfs), but it was just too small. Now I have an actual fitting one! This is so amazing, thank you so much! I do plan to order from you all soon!! :)

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great company with high quality items…

Great company with high quality items for a reasonable price. Amazing customer service as well, for any inconvenience if you message them they will respond to you in a very timely manner. Would definitely recommend this company to a friend. 1000000/10

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Camo Jeans

Thank u so much.I got my camouflage jeans yesterday.Gr8 fit and fast shipping.You guys rock.Thx again so much.👍

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Taelor Boutique has gone above and…

Taelor Boutique has gone above and beyond what is called normal customer service. I had ordered items from this company that after months, I still hadn't received. The customer service kept in touch to find out if I had received the items. After so long, the issue was bumped up to a superior. Not only was I credited my money back, but she also sent the items I never received anyway. By the way, the items were awesome and I was very pleased with the quality. This is the kind of service all companies should introduce to their employees. Taelor Boutique made me feel important and special.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

as a man with Afro hair i always…

as a man with Afro hair i always thought it was hard to get things that work for my hair but all the styles of the durags and wave caps the service was great. Even though i joked around acting a bit silly he took it by the shoulder and helped anyway. i definitely recommend this site to any one with type 3 to my type 4 hair.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Iam very happy with my order

Iam very happy with my order. I have chosen the bonnet and durag matching set in 2 different colours. Have them delivered so fast. I am amazed with the quality of the product and will reorder more colours. Definitely gonna recommend them. And the customer service is great.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

The best about

The best about! I have ordered a few things from Taelor Boutique now and they are yet to disappoint. The Quality of the jeans is unreal! Customer service is great, and orders always arrive on time without issues. Can’t wait to order more!!

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Belter website

The person who was emailing me was very nice and helpful , very nice Durag feels good love it would buy again from this website

July 28, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE!!!

DO NOT ORDER FROM HERE!!!
I ordered well over a month ago and still haven’t received my order. I sent an email to the company, now they’re saying they resent it from the UK. So now I’m gonna get double of what I ordered in probably 2 more months!
Don’t do it.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Quality

I was aware there would be a delay due to COVID-19, any questions I had about my product were answered and the quality is amazing. I was worried about the fading on the jeans but 7 washes in and they look brand new! Great product & great service!

July 20, 2020
Unprompted review
Rated 1 out of 5 stars

I’m giving one star because my product…

I’m giving one star because my product did arrive. However, it took over TWO MONTHS for my full order to arrive and over ONE MONTH for the first half to arrive. Btw I only order two hats. I DID reach out on multiple occasions to inquire. Telling your customer the same thing over and over, “it’s on it’s way” isn’t enough. Be honest. Yes the website says delayed shipping but it says a couple of weeks delayed, not two months. It would’ve been nice to have a heads up.

June 27, 2020
Unprompted review

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