Tailor Brands Reviews 14,929

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and knowledge, appreciating their ability to explain different plans and find suitable solutions. Many people praise the exceptional customer service, noting the staff's kindness, patience, and understanding in resolving issues. The overall service is described as excellent, with consumers finding the website easy to navigate and the response times quick and effective. However, some customers mentioned occasional dissatisfaction with the waiting times to reach an agent, describing the hold music as unpleasant. A few other people also felt that a representative was impatient and suggested they should have read the small print for their questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and patience.... See more

Customer service

Reviewers consistently report positive feedback about customer service. Many customers praise agents for... See more

Service

Users describe positive interactions with service. Customers frequently praise the professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe the experience as great,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JK really took the time to explain the different plans Tailor Brands offered. Unfortunately due to a flawed system, he wasn't able to reduce my elite plan to something lower in order to help me stay... See more

Rated 5 out of 5 stars

Michelle was excellent, she did awesome at calming me down, with direct help. She understood my problem clearly and did her best to solve what she could. When she could not solve the problem I had she... See more

Rated 5 out of 5 stars

Mae was very helpful and genuinely concerned about my problem. I was expecting terrible customer service after waiting for almost 40 minutes to reach an agent, and your waiting music is terrible. B... See more

Rated 5 out of 5 stars

Lawrence John Hallares was excellent with helping to explain the refund process and also his general kindness while managing my frustration. I have requested services cancellation many times with othe... See more


Company details

  1. Software Company
  2. Business Administration Service
  3. Business to Business Service
  4. Company Registry
  5. Graphic Designer
  6. Legal Services

Written by the company

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business. With a comprehensive all-in-one solution that connects all the tools needed to build a successful business and provides personalized guidance on how to effectively utilize them. From LLC formation, obtaining business permits and licenses, to crafting a unique brand identity and online presence - Tailor Brands has it all in a centralized and connected experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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Rated 5 out of 5 stars

Vienna

Vienna, was very helpful with helping me with everything I asked and she resolved everything in a timely fashion.

May 11, 2026
Rated 1 out of 5 stars

I have absolutely no idea how anybody…

I have absolutely no idea how anybody could rate tailorbrands five stars, I'm convinced they botted all of these ratings. It's an aggressive, scammy company meant to extract as much money from new business owners who don't know any better. Most of the services they sell are unnecessary and you can do it on your own. If you try to cancel, they make it as difficult as possible. For a yearly LLC compliance filing they won't even let you cancel it, you have to actually "request" for them to cancel your own subscription that you pay with your own hard earned money for no other reason than to extract more money from your pocket and bill you more unnecessarily. They will call you 1000 times after you sign up to try hard to sell you on more unnecessary crap. They really suck bad just do the work on your own. You don't need anything they are offering.

May 11, 2026
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