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Tailor Brands Reviews 14,929

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TrustScore 5 out of 5

4.8

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 5,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and knowledge, appreciating their ability to explain different plans and find suitable solutions. Many people praise the exceptional customer service, noting the staff's kindness, patience, and understanding in resolving issues. The overall service is described as excellent, with consumers finding the website easy to navigate and the response times quick and effective. However, some customers mentioned occasional dissatisfaction with the waiting times to reach an agent, describing the hold music as unpleasant. A few other people also felt that a representative was impatient and suggested they should have read the small print for their questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and patience.... See more

Customer service

Reviewers consistently report positive feedback about customer service. Many customers praise agents for... See more

Service

Users describe positive interactions with service. Customers frequently praise the professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe the experience as great,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JK really took the time to explain the different plans Tailor Brands offered. Unfortunately due to a flawed system, he wasn't able to reduce my elite plan to something lower in order to help me stay... See more

Rated 5 out of 5 stars

Michelle was excellent, she did awesome at calming me down, with direct help. She understood my problem clearly and did her best to solve what she could. When she could not solve the problem I had she... See more

Rated 5 out of 5 stars

Mae was very helpful and genuinely concerned about my problem. I was expecting terrible customer service after waiting for almost 40 minutes to reach an agent, and your waiting music is terrible. B... See more

Rated 5 out of 5 stars

Lawrence John Hallares was excellent with helping to explain the refund process and also his general kindness while managing my frustration. I have requested services cancellation many times with othe... See more

Company details

  1. Software Company
  2. Business Administration Service
  3. Business to Business Service
  4. Company Registry
  5. Graphic Designer
  6. Legal Services

Written by the company

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business. With a comprehensive all-in-one solution that connects all the tools needed to build a successful business and provides personalized guidance on how to effectively utilize them. From LLC formation, obtaining business permits and licenses, to crafting a unique brand identity and online presence - Tailor Brands has it all in a centralized and connected experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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Rated 5 out of 5 stars

Danilo was very professional and able…

Danilo was very professional and able to walk me through everything. He treated me with respect and patiently explained everything multiple times. I have a Traumatic Brain Injury and I was able to get everything explained to me in just the right way which is rare on customer service calls.

May 11, 2026
Rated 5 out of 5 stars

Danilo was great

Danilo was great! He listened to my concern, did not cut me off or interrupt me and even helped me find my EIN number!! He was super helpful and he is a great asset to your team!

May 9, 2026

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