I was a victim of a scam. Complete a survey and get. A discounted iPhone. After submitting payment I had two charges for a company unknown. After reaching out of was told they are not affiliated if su... See more
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See what reviewers are saying
Multiple charges and unknowingly really subscribing to anything. I was just trying to follow a link from fb and get a cool mystery box for $10. But from help by the customer service team, they have... See more
I was very confused when a link I clicked sent me to this website. And I thought was purchasing something from another site. Then started getting charged weekly and had to research to figure out why.... See more
Esmareld took very good care of me and the entire escalation team was spot on. Very pleased
Breach of guidelines
The communication was excellent when i…
The communication was excellent when i reached out for help
Emerald contacted me fairly quick to…
Emerald contacted me fairly quick to try and resolve my problem.
My purchase on 12/19 was for $10.51 but I got an additional charge of $8.65 on 12/23. This last amount, is the amount you need to refund me and make sure there aren’t any more additional charges.
My problem was resolved very quickly
Polite Professional and Thorough
The emails I received were polite, professional and clearly explained how my issue would be resolved.
Issue is being handled by Claire.
Issue is being handled by Claire.
Eugene was of good help
Purchased something from shein and it turned out to be from tailsetter. Eugene was very understanding and was willing to help me out.
Lies
I was under the impression that I was buying a gadget at target and then paid for it. I even have a screenshot that I was paying for the gadget and then after paying, this website sent me an email thanking me for getting a membership from them which I didn’t know about. It’s my fault for trusting too much but all I know is I was paying for gadgets not membership. They charged me twice for different amounts and all I can do is pray they won’t take any more money from me.
They have stayed my problem was resolved
They have stayed my problem was resolved
I was purchasing an item on another…
I was purchasing an item on another website and somehow it told me I paid for a subscription with yall .. I don’t even have pets … the escalation team did resolve my issue…Thank you
Received rapid response and SOLVED my inquiry.
Received rapid response to my inquiry! Kenny contacted me right away regarding my concerns and helped me resolve my issue!
Excellent Action and Quick Respond from…
Excellent Action and Quick Respond from Diamond, much appreciated.
charged me twice
charged me twice , didn’t even put any shipping information and took me from one website to a completely other one with a gift card for something I didn’t want
Professional assistance to resolve…
Professional assistance to resolve issues, fast and efficient
Great customer service and Emily…
Great customer service and Emily resolved my issue in a timely manner! Thank you Ms. Baldwin
Not happy
Not happy that this was a once off payment Nd now I was debited again. I will report to the police if you debit my account again
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