Talbot and Muir Ltd Reviews 

26
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Talbot and Muir has administered my SSAS for around 30 years, and the whole team has provided professional service throughout. Robert Little is exceptionally efficient and helpful; I completely trust... See more

Rated 1 out of 5 stars

Had a SIPP account with these for roughly two years now and never received a statement or any paperwork on where our account is up to despite many phone calls and emails

Rated 5 out of 5 stars

We are blessed to have Robert Little as the Fund Manager of our SASS. He is, simply, the nicest, kindest man you could ever meet. I would literally trust him with our lives. On top of these rare qua... See more

Rated 5 out of 5 stars

Have been using Talbot and Muir for literally decades. In my view the company provides the best service of any that we deal with. The staff are personable, helpful, pro-active, knowledgeable and both... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Administration and Trustee services in the area of Small Self Administered Schemes (SSAS) and Self Invested Personal Pensions (SIPP).


Contact info

4.0

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

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4.0

All reviews

(26)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Talbot and Muir state its OK to "Miscommunicate", "Mislead" and "cause frustration and inconvenience"

I complained to T&M that my money was unable to be invested because of I perceived their onboarding process to be slow, bureaucratic with much prevarication and confusion.

Basically, every wasted day in getting my money invested could have cost me £10,000s of pounds.

In response I received what was a mechanical diatribe on the timeline that was more defensive and deflective than answering the main issues.

Further, despite in the letter accepting that they had quote, "Miscommunicated', 'caused inconvenience and frustration', 'caused confusion and misunderstandings', Talbot & Muir made no attempt, not even a peep, to address this extremely worrying experience. Even a small gesture of goodwill might have made the saga more digestable.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Talbot and…

I have been dealing with Talbot and Muir for many years. They (and particularly Naomi Shephard-Dodsley, who has been my contact for most of that time) have always been efficient and helpful.
Recently she surpassed herself as I complained about how few SIPP bank deposit accounts there seem to be. Otherwise unprompted, she located some, and on the next day sent me completed application forms to open accounts. Excellent proactive service.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service for pension provision

Have been using Talbot and Muir for literally decades. In my view the company provides the best service of any that we deal with. The staff are personable, helpful, pro-active, knowledgeable and both timely and efficient with responses. It is a rare thing in the financial services industry to be able to say it is a pleasure to do business with someone, but indeed it is with T&M.

July 14, 2023
Unprompted review

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