Talia Rae Reviews 395

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly necklaces and earrings, for their beauty, quality, and craftsmanship. Many appreciate the elegant presentation boxes, often with added features like LED lights, and the timely delivery of their orders. The overall service is also consistently highlighted as excellent, with many expressing satisfaction with their purchases. However, some customers experienced issues with their orders, including delayed deliveries or items not arriving as expected. A few people also reported problems with product quality, such as a necklace chain being badly knotted upon arrival, earrings catching on hair due to a defect, or stones falling out of jewelry shortly after purchase. There were also occasional mentions of difficulty with returns for certain items and a lack of order confirmation or invoice emails.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beauty and elegance... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the beautiful design, excellent... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the speed... See more

Service

Reviewers mention positive feedback about service. Many customers praise the prompt, quick, and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase from this company & I couldn't be happier. The necklace is beautiful,lovely package & the words fantastic, my daughter loved it as it was a birthday gift. Very prompt delivery. Very Ha... See more

Rated 5 out of 5 stars

Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal... See more

Rated 5 out of 5 stars

I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, whic... See more

Rated 5 out of 5 stars

"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... See more

Company replied


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good value

Good value, good service

December 10, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Patricia, for your review. We’re pleased to hear that you were happy with both the value and our service. Your support is greatly appreciated.

Rated 5 out of 5 stars

Great quality and timely delivery

Great quality and timely delivery. Customer support was fast and efficient and I had no issues getting in touch with them. I bought a necklace as a gift and was extremely satisfied

December 2, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Ryan, for your wonderful review. We’re delighted to hear that you were pleased with the quality, timely delivery, and our customer support. It’s great to know that the necklace made a gift you were extremely satisfied with. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

"It's for my wife's birthday in…

"It's for my wife's birthday in November and when you buy stuff on line you worry it won't come in time but it was so quick and easy to order and to track was good and the item was received in 4 days really quick and efficient service thank you"

November 11, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Gordon, for your kind review. We’re pleased to hear that ordering and tracking were quick and easy, and that your item arrived promptly. We hope your wife loves it on her birthday in November. Your feedback and support are greatly appreciated.

Rated 5 out of 5 stars

Great service

Great service and good quality item.

September 27, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Mrs. Jennifer, for your kind review. We’re delighted to hear that you were pleased with both our service and the quality of the item. Your support is greatly appreciated.

Rated 5 out of 5 stars

Great item, very pleased.

Was an easy no fuss transaction.

July 10, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Jason, for your review. We’re pleased to hear that your transaction was easy and hassle-free. Your support is greatly appreciated.

Rated 5 out of 5 stars

A very nice company to deal with the…

A very nice company to deal with the products are all very good and not overpriced

December 15, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Peter, for your kind review. We’re delighted to hear that you found us pleasant to deal with and that you’re happy with the quality and value of our products. Your support is greatly appreciated.

Rated 5 out of 5 stars

My wife loved it,great words

My wife loved it,great words. Will use again,quick delivery.

December 15, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Nicholas, for your kind review. We’re delighted to hear that your wife loved it and that you were pleased with the wording and quick delivery. We look forward to serving you again, and your support is greatly appreciated.

Rated 5 out of 5 stars

Earrings

Great product
Delivered very quickly thanks

December 12, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Mr. Inglis, for your review. We’re pleased to hear that you’re happy with the product and that it was delivered quickly. Your support is greatly appreciated.

Rated 5 out of 5 stars

Lovely pair of earrings

Lovely pair of earrings, great quality. My wife loves them."fast postage and good packing.

January 7, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, David, for your kind review. We’re delighted to hear that your wife loves the earrings and that you were pleased with the quality, fast postage, and packaging. Your support is greatly appreciated.

Rated 5 out of 5 stars

Lovely quality and look

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Mr. Chris, for your review. We’re pleased to hear that you’re happy with the quality and appearance. Your support is greatly appreciated.

Rated 5 out of 5 stars

Wedding

Given to my daughter for her upcoming wedding day she loves it and got rather emotional

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you for your lovely review. We’re delighted to hear that your daughter loved the gift and that it made her emotional on her upcoming wedding day. Your support is greatly appreciated.

Rated 5 out of 5 stars

"Very good service

"Very good service, came on time"

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Malcolm, for your review. We’re pleased to hear that you were happy with our service and that your order arrived on time. Your support is greatly appreciated.

Rated 5 out of 5 stars

Really pleased when it arrived

Really pleased when it arrived, looks great and my wife loves it.

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, David, for your kind review. We’re delighted to hear that your order arrived safely, looks great, and that your wife loves it. Your support is greatly appreciated.

Rated 5 out of 5 stars

Cute ☺️

Cute ☺️
It's a Present for my Daughter I'm Sure she will love it ❤️

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Deborah, for your lovely review. We’re delighted to hear that you think it’s cute, and we hope your daughter loves her gift. Your support is greatly appreciated.

Rated 5 out of 5 stars

"Fabulous piece

"Fabulous piece. Great quality. My wife absolutely loves it, won't take it off. Great value too"

April 10, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Sean, for your wonderful review. We’re thrilled to hear that your wife loves the piece and that you’re pleased with the quality and value. Your support is greatly appreciated.

Rated 5 out of 5 stars

Excellent Service

Well it’s a Christmas gift for my daughter but I’m sure she will love it as I know I do thank you and also delivery was really quick Thank you sooo much :-)

December 5, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Linda, for your lovely review. We’re delighted to hear that you’re happy with your purchase and that delivery was quick. We hope your daughter loves her Christmas gift as much as you do. Your support is greatly appreciated.

Rated 5 out of 5 stars

Lovely piece

Lovely piece, my wife was really happy.

December 17, 2024
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Mike, for your kind review. We’re delighted to hear that your wife was really happy with the piece. Your support is greatly appreciated.

Rated 5 out of 5 stars

"Very pleased with overall transaction…

"Very pleased with overall transaction - good communication, timely posting, and a nice looking product."

December 13, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Ray, for your kind review. We’re delighted to hear that you were pleased with the overall transaction, communication, and timely delivery, and that you are happy with the product. Your support is greatly appreciated.

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