The necklace is beautifully designed and the mapping is so accurate. My one disappointment is where the diamond sits and how it is fixed to the necklace. A larger than expected space is taken up, cut... See more
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Really like the bracelet. Fast shipping for custom product. A bit concerned about the internal plastic support band. Recommend something higher strength to resist breaking. $200+ investment....
Company replied
I ordered the silver bracelet , it was beautiful, however the clasp and chain to hold the bracelet is not very sturdy and it snapped and broke on the 1st day of wearing . I cant be bothered to send... See more
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In general, the purchase was good. Tracking status is lacking. Not sure about the long term quality. I will see. I read horror stories about not being able to cancel membership, so I paid more but did... See more
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Company details
About Talisa Jewelry
Written by the company
Jewelry That Tells Your Story
At Talisa Jewelry, we create meaningful, personalized pieces to celebrate the people and moments that matter most. Each item is crafted with care to be cherished for a lifetime.
Where Jewelry and Creativity Connect
Written by the company
- Individualism Creativity Convenience
- We take pride in our exceptional craftsmanship, meticulous attention to detail, and outstanding customer service.
Outstanding customer service
Support You Can Count On – 7 Days a Week
Customer care is our priority. Expect a response from our team within one business day — usually much quicker.
Contact info
250 Greenwich St, 10007, New York, United States
- +1 (646) 846-1810
- support@talisa.com
- talisa.com
4.1
Great
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Reply from Talisa Jewelry
Thank you for your kind words. Your satisfaction means a great deal to us.
Beautiful
The bracelet turned out beautiful and my husband loved it! Was delivered on time and was the perfect valentine gift.
February 9, 2026
Reply from Talisa Jewelry
Thank you for your wonderful feedback. We’re delighted to hear that the bracelet was a perfect Valentine’s gift and that your husband loved it. It’s always our joy to help create meaningful pieces for special moments.
I would like to express my heartfelt…
I would like to express my heartfelt appreciation for Talisa Jewelry, which truly deserves six stars. They went above and beyond to assist me on such short notice. I ordered a bracelet to present to my girlfriend during our first meeting in Hong Kong. The staff assured me it would arrive on time, and I’m pleased to say it arrived the day before my departure.
The bracelet is stunning and of excellent quality; it feels substantial and beautifully crafted, rather than cheap. I am incredibly grateful for their exceptional service and dedication. In the future, I will certainly look to Talisa Jewelry first for any of my jewelry needs. Thank you once again to the amazing staff for making this experience so memorable!
February 13, 2026
Reply from Talisa Jewelry
Thank you sincerely for your heartfelt review. We’re truly honored to have been part of such a meaningful moment and delighted that your bracelet arrived in time for your special occasion. It brings us great joy to know you were pleased with both the quality and service. Your kind words and trust mean the world to us — we look forward to creating more cherished pieces for you in the future.
Was as advertised
Was as advertised, advertisement hit my insta feed strategically 2 week before Valentine’s Day to ensure gift arrived in time. The web site was easy to use. The delivery arrived 2 day early, and look exactly like what was shown on the website.
February 10, 2026
Reply from Talisa Jewelry
Thank you for sharing your wonderful feedback. We’re delighted to hear that everything - from discovering us to receiving your order - was seamless. It’s lovely to know your piece arrived ahead of schedule and matched your expectations perfectly.
Great Valentine's gift
I ordered the small tear drop pendant with the map of a special place. The online process was easy and the creation was simple to do. I had to call bc my pay pal put the wrong shipping address in and they made the change right away. I paid for expedited shipping and got it in the alotted time. The necklace came in a nice box with an accompanying bag and a postcard of the map image. I got mine in sterling silver and it was perfect. I didn't get any upgrades but the basic product was beautiful and was exactly what I wanted. She loved it!
February 13, 2026
Reply from Talisa Jewelry
Thank you so much for sharing your experience! We’re delighted to hear that the ordering process went smoothly, your necklace arrived on time, and that your Valentine’s gift was such a success. It means a lot to know you loved the design and quality - we truly appreciate your thoughtful feedback.
My wife absolutely loved it
My wife absolutely loved it. The meaning behind the map was everything to her.
February 13, 2026
Reply from Talisa Jewelry
We’re so touched to hear that your wife loved her piece and connected with the meaning behind the map.
Just a beautiful piece at a reasonable…
Just a beautiful piece at a reasonable price
February 11, 2026
Reply from Talisa Jewelry
Thank you for your lovely feedback! We’re so glad you’re happy with your piece and found it beautifully made and reasonably priced - that’s exactly what we aim for.
Reply from Talisa Jewelry
Thank you for your feedback! We’re happy to hear that your order arrived just as described and that you’re pleased with the quality.
The bracelet did not look like the…
The bracelet did not look like the picture and the representation of “Central Park” is terrible and looks like nothing. Huge disappointment
February 13, 2026
Reply from Talisa Jewelry
Thank you for sharing this with us, and I’m truly sorry for the disappointment you’ve experienced with your bracelet and its Central Park design. This is absolutely not the experience we want for our customers, especially with such a meaningful location.
We would really like the opportunity to make this right for you. Our support team is reaching out to you by email right now to assist.
Easy to understand process. Easy to order. And she loved it. Super gift.
Easy to understand process.
February 13, 2026
Reply from Talisa Jewelry
Thank you for your wonderful feedback! It’s wonderful to hear that she loved it.
Took way longer than it should have
Took way longer than it should have. Ordered it at the end of January to get it before Valentine’s Day and now I’m out of state Valentine’s Day and there’s no Necklace. It went to my apartment yesterday after too long away.
February 13, 2026
Reply from Talisa Jewelry
Thank you for taking the time to share this, and I’m very sorry for the frustration this delay caused around such an important occasion. Your necklace arriving after you’d already left for Valentine’s Day is absolutely not the experience we want for you. Your feedback is very important to us, and we truly appreciate you sharing it so we can improve.
Reply from Talisa Jewelry
What a wonderful story, thank you for sharing it with us! We’re delighted to hear that your wife loved the necklace and that it represents such a meaningful memory. Knowing our jewelry can carry that kind of sentimental connection truly warms our hearts.
I love it
I love it, it's a perfect gift!
Just kinda sad that when it came some of the diamonds were missing off it
February 14, 2026
Unprompted review
Reply from Talisa Jewelry
Thank you for your feedback. We’re so happy you loved the design and found it to be a perfect gift. We’re truly sorry to hear that some stones were missing upon arrival — that’s not the standard we strive for. Our support team is reaching out to you by email right now to resolve this for you as quickly as possible.
My wife was very impressed thank you with her…
My wife was very impressed with her bracelet. I can’t thank you enough. She really likes it. This is one thing that she can look at and enjoy.
February 12, 2026
Reply from Talisa Jewelry
We’re so happy to hear that your wife loves her bracelet! It means a lot to know our piece brings her joy. Thank you for choosing us. Your kind words truly made our day.
Quality product at competitive price
February 8, 2026
Reply from Talisa Jewelry
Thank you for your wonderful feedback!
cheaply made.looks like crap
I spent almost $400 on this item and it looks like a cheap piece of jewelry. the whole thing is not polished or clean. looks way better online.
February 12, 2026
Reply from Talisa Jewelry
We’re truly sorry to hear that the piece did not meet your expectations, especially regarding the finish and overall appearance. That’s certainly not the standard we aim for.
Please reach out to our support team directly so we can review your order in detail and make this right for you. We’d really appreciate the opportunity to look into this and assist you personally.
Easy to navigate site
February 8, 2026
Reply from Talisa Jewelry
We’re delighted to hear that you found our website easy to navigate! We work hard to make your shopping experience as smooth as possible.
Communication was very good and timely.
February 11, 2026
Reply from Talisa Jewelry
Thank you so much for your kind words!
Necklace came from a gumball dispenser
Quality was not to expectations. Looks like the necklace came out of a gumball dispenser. Wife said that when she opened the surprise. Definitely not the response a romantic gift giver is looking for...
February 9, 2026
Reply from Talisa Jewelry
Thank you for your honest feedback. We’re truly sorry to hear that the necklace did not meet your expectations, especially as it was meant to be a romantic surprise. We can absolutely understand how disappointing that must have felt.
Our pieces are crafted with great care and high-quality materials, so it’s very concerning to hear about your experience. If you’re open to it, we would truly appreciate the opportunity to look into this further and assist you. We will contact you directly to discuss the best way to resolve this.
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