talixo Reviews 

1,778
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the drivers for being exceptionally professional, polite, and welcoming, making every single trip remarkably comfortable and safe from start to finish. People also deeply appreciate the highly reliable transportation service and the clear, proactive communication provided both before and during their airport transfers. Though some reviewers noted issues, mentioning occasional difficulties in locating their assigned drivers at crowded airport terminals or waiting longer than expected. A few other people also felt that communication broke down entirely or experienced genuinely frustrating coordination problems with their scheduled rides in certain foreign cities.

What people talk about most

Staff

People report positive experiences with staff, highlighting that drivers are consistently punctual,... See more

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Delivery service

Users describe ambiguous interactions with delivery service due to highly mixed experiences. While many... See more

Location

Reviewers mention ambiguous feedback about location, reflecting a wide range of experiences across different... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, showing mixed experiences regarding communication. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the Welcome sign at the St. Lucia airport! Kenneth did a wonderful job, telling us about the island and pointing out various sites along the way to the hotel - able to stop for a brief moment t... See more

Rated 5 out of 5 stars

Drivers were professional and welcoming. They kept in contact and updated me any time things changed & using their self-help chat was easy and useful to edit pick up times if necessary.

Rated 5 out of 5 stars

We had a great experience with this service. Excellent communication from the start when we had questions. They picked us up at Medellin airport and took us to our resort. They were on time and our dr... See more

Rated 5 out of 5 stars

Once booked, talixo took care of monitoring my flights for pickup times and communicated who would pick me up, what vehicle and plate number, and where they would be.


Company details

  1. Limousine Service
  2. Taxi Service

Written by the company

talixo is the leading global operator of pre-booked ground transfers to the international travel industry. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide reliable, high-quality rides, helping travellers enjoy easier, more connected journeys from door to door.


Contact info

  • 117A Landsberger Allee, 10407, Berlin, Germany

  • talixo.com

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,778)

619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably one or the easiest transfers…

Probably one or the easiest transfers I've ever had in another country. Right off the plane and there my driver was holding a sign with my name on it. Our car arrived in a few minutes in a very crowded airport. Drive was about 45 minutes and very pleasant. Highly recommend booking with Talixo.

April 19, 2026
Rated 5 out of 5 stars

We booked return transfers from Vienna…

We booked return transfers from Vienna airport to our hotel for a recent holiday. The service was excellent both drivers were lovely and the actual pick up was seamless. It got the holiday off to a great start and made the return journey much easier, I would definitely recommend booking these transfers

April 22, 2026
Rated 5 out of 5 stars

This company did an excellent job

This company did an excellent job. They were very communicative and responsive before our trip when I mistyped my phone number. Their instructions in the emails and website were clear and they actually followed everything they promised. On the day of the trip we reviewed several texts with information about our assigned driver, and after landing we were directly texting with the driver back and forth untill we found him. Same great service and communication was also at pickup day. The drivers were kind and nice, drove safely and calmly and there was always clear and immediate communication and response. We never waited for our drivers to arrive, they were on time, even sooner. Couldn’t be happier with the service they provided us!! They deserve the highest ratings!

April 22, 2026
Rated 5 out of 5 stars

Prompt Service

Pick up as well as drop off was EXCELLENT. Driver arrived a few minutes before the pick up time. The only difficulty experienced is that our drivers did not speak English making communication difficult. We had issues finding the driver for our pick up from the airport and had to call him. Luckily we found another driver waiting to pick up passengers that spoke English and was able to speak to our pick up driver in Spanish to find where he was waiting for us. Would definitely use this service again.

April 22, 2026

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