Loved the Welcome sign at the St. Lucia airport! Kenneth did a wonderful job, telling us about the island and pointing out various sites along the way to the hotel - able to stop for a brief moment t... See more
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Review summary
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Reviews shaping this summary
Drivers were professional and welcoming. They kept in contact and updated me any time things changed & using their self-help chat was easy and useful to edit pick up times if necessary.
We had a great experience with this service. Excellent communication from the start when we had questions. They picked us up at Medellin airport and took us to our resort. They were on time and our dr... See more
Once booked, talixo took care of monitoring my flights for pickup times and communicated who would pick me up, what vehicle and plate number, and where they would be.
Company details
Written by the company
talixo is the leading global operator of pre-booked ground transfers to the international travel industry. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide reliable, high-quality rides, helping travellers enjoy easier, more connected journeys from door to door.
Contact info
117A Landsberger Allee, 10407, Berlin, Germany
- talixo.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Trying to find the driver for us
Trying to find the driver for us, two older ladies , was difficult in Roman airport, when we connected with the driver all was good. He took our luggage and us with care to the hotel
April 29, 2026
Reply from talixo
Dear Customer,
Thank you so much for taking the time to share your feedback!
We are delighted to hear that once you connected with your driver, he took such great care of you and your luggage and got you safely to your hotel. We do apologize for the initial difficulty in locating your driver at Rome airport - airports can certainly be busy and overwhelming places to navigate!
We truly appreciate your kind words and hope you had a wonderful stay in Rome.
Warm regards,
The Talixo team
Great communication!
Easy to find at the airport! Excellent communication before arrival and great service loading our luggage and getting us to the resort safely and quickly!
April 25, 2026
Great service
Driver arrived early, which I was hoping for. He phoned when he arrived. Was easy to spot after I gathered my luggage. He was friendly, respectful, and professional. I would recommend and use Talixo/WB again.
April 24, 2026
Driver was professional and on time!
April 20, 2026
The taxi was on time and cost…
The taxi was on time and cost efficient. Will definitely use again.
April 28, 2026
Comprehensive and efficient
Once booked, talixo took care of monitoring my flights for pickup times and communicated who would pick me up, what vehicle and plate number, and where they would be.
April 27, 2026
Good service and easy booking process
April 27, 2026
My driver Miguel was the best
My driver Miguel was the best. He was very cool and made sure we were okay. The van was nice and clean too.
April 28, 2026
Everything on time thank you !!
April 27, 2026
Problems at airport.
I have already sent you a report on what went wrong at the airport. Did you not get it.
April 20, 2026
Reply from talixo
Dear Customer,
Thank you for your feedback and we're very sorry to hear about your experience - we understand how frustrating and stressful it is when your ride doesn't go as expected.
If your transfer was booked through one of our partners, we recommend raising a formal complaint with them, as they handle all customer service processes related to their bookings with us.
That said, please send your booking details to complaints@talixo.com so that our team can also escalate this from our side.
Warm regards,
The Talixo team
Smooth pickup
Smooth pickup; friendly driver, very clean and well groomed. Upscale service
April 21, 2026
Great service!
April 22, 2026
Reply from talixo
Dear Customer,
Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!
Warm regards,
The Talixo team
good driver
April 16, 2026
Reply from talixo
Dear Customer,
Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!
Warm regards,
The Talixo team
Wanda the driver
Wanda, the Driver was on time, very polite and respectful. The van was very comfortable. I book this company through Expedia and I’m very satisfied, I strongly recommend it.
April 21, 2026
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