Talk Your Heart Out Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their empathetic, understanding, and non-judgmental approach, creating a safe space for open communication. Many highlight the personalized guidance and insightful suggestions provided by therapists, which have been instrumental in their personal growth and healing journeys. The service is frequently described as excellent, with people appreciating the user-friendly online platform and the flexibility of online sessions. Reviewers also value the wide selection of experienced therapists available, making it easy to find a suitable match. However, some people were dissatisfied with the customer service regarding financial inquiries, reporting unhelpful responses.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their therapists for being empathetic,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of therapists.... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the platform's ease of use,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense. W... See more

Company replied

Rated 5 out of 5 stars

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks m... See more

Company replied

Rated 5 out of 5 stars

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjus... See more

Company replied

Rated 5 out of 5 stars

I came to Gowri feeling overwhelmed by abandonment and rejection issues, especially when my nervous system reacted strongly to conflict. She created a safe, supportive space without judgment and gave... See more

Company replied


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor
  5. Psychologist
  6. Psychotherapist

Written by the company

Talk Your Heart Out is a Singapore-based online counselling platform for people seeking to improve their mental health & wellbeing. We also provide EAP services for businesses big and small. If you are considering counselling, try it with us and see if it works for you. We offer therapy that is private, convenient, and of high quality. We offer services after work hours and on weekends to provide easier access by working professionals or those who are juggling multiple responsibilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Xin Qi a good listener

Xin Qi a good listener, gentle and extremely warm to talk to. She is encouraging and sincerely. My first session with her was great.

I have a very good first session. Given me insight into my issues. Xin Qi is also very warm and listen with no judgement. Look forward to the next session and to better self.

July 26, 2024
Unprompted review
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Reply from Talk Your Heart Out

Glad you had a good first session with Xin Qi! Thanks for sharing! 😊💜

Rated 5 out of 5 stars

Would recommend Helen as counsellor

I have been attending sessions with Helen and it makes me feel better by just talking to her. She is very empathetic and has a plan to help me feel better emotionally and mentally. Would recommend her to anyone who needs a listening ear or counselling.

August 3, 2024
Unprompted review
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Reply from Talk Your Heart Out

Great to hear Helen has been so supportive! Thank you so much for leaving a review! 💜

Rated 5 out of 5 stars

Great first therapy experience

Have my first therapy in Talk your heart out and the therapist is able to give me advise on what i should be work on and being a good listeners

August 16, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thanks for sharing! 😊

Rated 5 out of 5 stars

Felt Slay after every therapy session. 💅🏼

I initially felt awkward sharing my problems since it was my first time seeing a therapist, but it got easier over time. Some of the questions my therapist asked, like 'What makes you happy?' and 'How do you see yourself in the future?' were challenging for me to answer. They were simple yet profound questions that I had never really considered before. These deep questions made me think hard about myself, but I understand that it's important for a therapist to know us on that level. Overall, it was a good experience, and being honest about your feelings is key.

August 13, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you so much for sharing! It's great to hear the experience became easier over time, and those deep questions helped you reflect. Wishing you the best on your journey! 😊🌸

Rated 5 out of 5 stars

Nice experience

I am relatively new to therapy/counselling and doing it online instead of F2F. However my therapist Alexandra made the session very personal and comfortable. I enjoyed my session with her and will work on the homework. Wished the quality of the video streaming was better to improve the experience though. Thanks TYHO

August 15, 2024
Unprompted review
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Reply from Talk Your Heart Out

So glad to hear you felt comfortable with Alexandra! Thank you for the feedback on the video quality—we’ll work on that. We hope you continue to find therapy with us helpful! 💜🙌

Rated 5 out of 5 stars

Very helpful and easy to use

Very easy to book appointments and no need to commit to long term plan if we are not yet ready for it.

August 11, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thanks for the review! 😊

Rated 5 out of 5 stars

Very sincere and helpful therapists

Tyho’s therapist gowri is very sincere and focused on the therapy sessions. She is also very open minded and analytical.

August 5, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you for the review! We're happy to hear that you've found a TYHO Therapist who best meets your needs. 🥰

Rated 5 out of 5 stars

Found my therapist at first try!

Began therapy recently and out of sheer luck, found my therapist at first try. I went with Glenn based on a gut feeling from her introduction video, and my sessions have been going really well. I always look forward to our conversations and am continuing to learn so much about myself.

August 1, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! We're thrilled you found your ideal Therapist on the first try and that your sessions with Glenn are going so well. 💜

Rated 5 out of 5 stars

Feel more at ease

After a few rounds of sessions with Abigail, I felt more at ease. She was patience to listen, have empathy and gave advise to let me understand things in a different perspective.

July 14, 2024
Unprompted review
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Reply from Talk Your Heart Out

So glad to hear this! We're happy Abigail has helped you feel more at ease. 😇✨

Rated 5 out of 5 stars

The website is easy to navigate and the…

The website is easy to navigate and the therapist are well verse and knowledgeable in what they do. The sessions helped me managed my symptoms and make my life better. Thank you TYHO!

July 18, 2024
Unprompted review
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Reply from Talk Your Heart Out

We're glad our services have made a positive impact on your life. Thank you for sharing! 💜🙌

Rated 5 out of 5 stars

Would recommend if you're seeking professional guidance and listening ear

I have been with Aparna for the past few months and the sessions have been refreshing and given me insights on myself as a person. The sessions have helped me get through some really bad times and taught me how to self-regulate my thoughts and emotions as well. I am glad I started my therapy journey with Aparna :)

July 17, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thanks for sharing your lovely review! We're so glad to hear Aparna has been a great support for you. We hope you continue to find our services helpful on your journey. 😊💜

Rated 5 out of 5 stars

Recommended

Recommended!
Therapist Gowri is very patient and helps to understand the situation I am in.
She is able to help me understand my issues and uncover past events to explain the importance of dealing with emotions and how it can affect me.

July 4, 2024
Unprompted review
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Reply from Talk Your Heart Out

That’s wonderful to hear! We’re glad Gowri has been helpful in understanding your situation. 🙌🌟

Rated 5 out of 5 stars

The Compassionate Listener - Therapist Rin

Rin allowed me to just talk and get everything out. Even when I interrupted her, she would pause and let me speak. I think that's a crucial skill for a therapist. She was attentive and compassionate. I would definitely book more sessions with her. Thank you. Appreciate her time and effort so much.

June 26, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you for your kind words! We hope to continue supporting you and provide services that leave you feeling positive. 🤗

Rated 5 out of 5 stars

Recommended!

Aparna has been a great support when things were rough and she has provided me with tools to better navigate life's challenges which I appreciate. Booking of sessions on the website is also easy to use so I'd recommend TYHO to anyone looking to speak to a therapist!

June 24, 2024
Unprompted review
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Reply from Talk Your Heart Out

That's lovely to hear—thank you for sharing your review and recommending us! 🌸

Rated 5 out of 5 stars

Therapy session

Abigail has been incredibly supportive throughout my therapy journey, providing a safe space for me to openly discuss my issues. Thanks to her guidance, I've developed greater self-reflection and personal growth. I look forward to continuing this journey of healing.

June 23, 2024
Unprompted review
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Reply from Talk Your Heart Out

We're so glad to hear you found sessions with Abigail helpful. Thank you so much for sharing your thoughts wth us! 💜

Rated 5 out of 5 stars

Helpful, knowledgeable and professional

Our therapist has been very professional, patient and helpful in guiding us for couples marital therapy. She has opened doors to vast knowledge and materials to learn from for maturely handling and interpreting the foundations of marriage as well as dealing with conflict management.

June 14, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! We're glad to hear that your therapist has been professional and helpful in guiding you through couples therapy. 😊💜

Rated 5 out of 5 stars

Great first experience

Booked last minute at a few days' notice but managed to confirm an appointment easily and smoothly on the platform. It is a first time for me and there is a lot to unpack so an hour isn't enough but i appreciate that my therapist was patient and did not cut me off through my explanation. She took care to focus and give me time to process my emotions too.
Felt good being able to speak freely and be heard by a professional that is not involved in the situation.

June 17, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing your experience! We’re so glad to hear that your first session went smoothly and that your therapist was patient and attentive.

We hope you continue to have positive therapy experiences with us. Good luck with your future sessions! 🙌🌸

Rated 5 out of 5 stars

I had a great therapist (Sandya)

I had a great therapist (Sandya). She helped me get out of my slump and was very patient in discussing ways to overcome my issues and very supportive along the way.

May 16, 2024
Unprompted review
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Reply from Talk Your Heart Out

Thank you! We're so glad to hear about your positive experience with Sandya—she truly is amazing!

We hope you continue to find support with us as you navigate your journey. 💜

Rated 5 out of 5 stars

Glad I've found TYHO!

I've been working with Glenn a few sessions now, she's empathetic with approach & provide me insights to helped me gain clarity & build healthier coping strategies. She creates a safe, non-judgmental space for me to discuss my issues & her guidance has been very helpful, I’m very grateful!

June 12, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for your lovely feedback! We’re glad to hear that Glenn has provided you with valuable insights. Thanks for choosing TYHO, and we hope you continue to find support and growth with us! 🌱😊

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