Talk Your Heart Out Reviews 168

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their empathetic, understanding, and non-judgmental approach, creating a safe space for open communication. Many highlight the personalized guidance and insightful suggestions provided by therapists, which have been instrumental in their personal growth and healing journeys. The service is frequently described as excellent, with people appreciating the user-friendly online platform and the flexibility of online sessions. Reviewers also value the wide selection of experienced therapists available, making it easy to find a suitable match. However, some people were dissatisfied with the customer service regarding financial inquiries, reporting unhelpful responses.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their therapists for being empathetic,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of therapists.... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the platform's ease of use,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense. W... See more

Company replied

Rated 5 out of 5 stars

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks m... See more

Company replied

Rated 5 out of 5 stars

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjus... See more

Company replied

Rated 5 out of 5 stars

I came to Gowri feeling overwhelmed by abandonment and rejection issues, especially when my nervous system reacted strongly to conflict. She created a safe, supportive space without judgment and gave... See more

Company replied


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor
  5. Psychologist
  6. Psychotherapist

Written by the company

Talk Your Heart Out is a Singapore-based online counselling platform for people seeking to improve their mental health & wellbeing. We also provide EAP services for businesses big and small. If you are considering counselling, try it with us and see if it works for you. We offer therapy that is private, convenient, and of high quality. We offer services after work hours and on weekends to provide easier access by working professionals or those who are juggling multiple responsibilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My review

My review
Darshanna has been really helpful in helping me to analyse and to find perspective in the issues I am facing. I always feel better after our sessions. And the price is affordable as well.

December 23, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

We're glad to hear that. Thank you so much for sharing! 😊

Rated 5 out of 5 stars

Helpful

My therapist was really helpful in guiding me. I was able to work through some diffculties and believe I will be able to do so continuing to into future.

December 8, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for sharing! We're glad to hear your therapist could support you. Wishing you the best ahead! ✨💜

Rated 5 out of 5 stars

I highly recommend Lee Ying

I highly recommend Lee Ying. From the very first session, she made me feel completely at ease. It was like talking to someone who truly gets you—no judgment, just genuine care and understanding. She has this incredible way of really listening and offering insights that feel so spot-on. Working with Lee Ying has been life-changing. I’ve gained so much clarity, and learned how to handle stress and anxiety in ways I never thought possible. If you’re looking for someone who truly cares and can help you make real progress, I highly recommend Lee Ying

December 17, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for your kind words. We're so glad you found a therapist in Lee Ying who truly understands and supports you! 💜🌟

Rated 5 out of 5 stars

Enjoying my sessions

I have been working with my therapist for a couple of months now and I have seen positive changes in myself. I look forward to more sessions in future!

November 26, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

It's wonderful to hear that you're seeing positive changes. Good luck with continuing therapy! 💜

Rated 5 out of 5 stars

Good experience

Good experience - manage to talk about issues at hand

November 24, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

We're glad you had a good experience with us. Thanks for sharing! 😊

Rated 5 out of 5 stars

Helped me and my partner understand…

Helped me and my partner understand ourselves and our relationship better.

November 12, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

We're glad therapy helped you improve your relationship! Thanks for sharing your review 😊

Rated 5 out of 5 stars

Very helpful couple’s counselling

Abigail is one of the best therapist I’ve came across. She has helped us through couple’s counselling when the times felt so dark. I have learnt so much about my partner and also myself. Both aspects which were important for maintaining a relationship, and going into the future of marriage. Highly recommend

November 12, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you so much for sharing. Abigail is amazing! We're happy to hear that couples counselling has brought deeper understanding into your relationship. Wishing you both strength and love as you move forward together. 💜💜

Rated 5 out of 5 stars

Very useful couple therapy session

Our couple session with our therapist went very well. Our therapist listened to our problems and guided us through and made us see the root of the problems and shared tips how we could improve the relationship. The sessions were very helpful, we have learned techniques to communicate, now we are more appreciative of our partners. The therapy sessions have achieve our intended goals and we would love to continue the session to seek improvement.

November 2, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for sharing your experience with us! We're so glad to hear that the sessions have been helpful and that you’ve made progress together as a couple. 🌟💜

Rated 5 out of 5 stars

Good counsellors, good platform

My counsellor Glenn was very professional and empathetic and provided me with the therapeutic experience I was hoping for. The platform is simple to use and largely reliable.

November 3, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Glenn is really good at what she does. Thank you so much for the review, and we hope to continue providing you with a positive experience! 🤗💜

Rated 5 out of 5 stars

Working with Alexandra has been…

Working with Alexandra has been transformative for me. Her empathetic listening helped me manage my anxiety effectively. I felt completely safe sharing my thoughts. The questions she posed, gives me food for thought. I highly recommend her to anyone who is looking for support.

October 28, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for sharing your review! We're happy to hear you found the right TYHO Therapist for your needs. 😊🫂

Rated 5 out of 5 stars

TYHO Therapist Karan is wonderful.

Karan is wonderful. He makes our sessions very meaningful. This is my 7th session with him and plan to continue. He provides me notes and reading refrences for guidance and more information so my therapy work is ongoing.

August 12, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

That's wonderful! Good luck on your journey towards better mental health. ✨💜

Rated 4 out of 5 stars

Good platform

TYHO is a pretty comprehensive platform which allows you to find a therapist that fits your needs. Abigail has been helpful in my journey of identifying trauma and addressing unhealthy thought processes so far. Fees can be a bit steep and availability of in-person sessions may be limited but there are also online sessions available.

September 22, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for your thoughtful feedback! We’re so glad you’ve found the right Therapist. 😊 We’re always looking to add Therapists with diverse qualifications and aim to provide reasonably priced services at all times. You can explore package discounts for added savings!

We've also added more TYHO rooms across Singapore to increase in-person slots. Feel free to view them here: https://talkyourheartout.com/in-person-therapy. Thanks again! 💜

Rated 5 out of 5 stars

Caroline Ho

TYHO has been a great, easy to use platform. I've had a great experience finding affordable therapists in a convenient way.

Caroline has been incredibly supportive and helpful. She has been receptive and respectful and flexible in helping me out even when I am travelling overseas across different timezones.

September 20, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for sharing! 😊 We're glad to hear that Caroline has been supportive and flexible even while you're travelling.

We hope you continue to find our platform and services helpful. 💜

Rated 5 out of 5 stars

Shan Shan

Good understanding from therapist. Willing to hear me out and work through problems with me.

September 14, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

We're so happy to hear this! 🌻

Rated 5 out of 5 stars

An invested and professional therapist.

My therapist was validating my feelings and very involved. She asked questions and gave me exercises to work on. Certain things she mentioned about me was spot on and with just 1 session I felt she was making a difference compared to my previous therapist from a different organisation.

September 9, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you so much for sharing this! We're happy to hear your therapist has been so validating and involved.

We hope our services can continue to be helpful on your journey, and we're always here to support you. 💜

Rated 5 out of 5 stars

Great platform to Talk your heart out

My therapist Nandini has been amazing in helping me feel heard and comfortable, even though I’ve never been in therapy before. Her support has made it so much easier for me to open up, and I really appreciate the safe space she creates. Looking forward to more sessions with her :)

August 31, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for your kind words! It’s lovely to hear that Nandini has created a comfortable space for you. We look forward to supporting you further on your journey! 🌻✨

Rated 5 out of 5 stars

I'm able to talk about my feelings

I'm able to talk about my feelings openly without getting judged and able to communicate well with the therapist as their therapist is very professional and easygoing. It's trusted and genuine platform to consult and talk about your concerns. If you have any problem, please seek professional help 🙏

August 23, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Thank you for sharing your experience! Seeking help is so important. 🙏

Rated 4 out of 5 stars

Always a good therapy session

My whole life I have always had an answer to everything but a certain situation made me feel stuck and i blanked. The therapist in charge helped me a lot to think about my future and my current situation.

July 24, 2024
Unprompted review
Talk Your Heart Out logo

Reply from Talk Your Heart Out

Happy to hear your therapist helped you move forward! 🌸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look