Placed an order August 2023, nearly £1,500. Then one week later they went into administration,apparently owing over £450,000!! I have tried and tried to contact them, to no avail. They did start tradi... See more
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See what reviewers are saying
Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... See more
Company replied
Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... See more
Company replied
Priced as a top end outdoor sofa, and at first impression really pleased with the quality and overall finish. Looks great and is certainly really comfy. I'm a bit concerned the plastic bracket for the... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Cane Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Outdoor Furniture Store
About TALOR Home & Garden
Written by the company
TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.
We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.
We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.
We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.
Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.
We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.
Take A Load Off, Relax
Shop now, at www.talor.co.uk
We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.
We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.
We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.
Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.
We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.
Take A Load Off, Relax
Shop now, at www.talor.co.uk
Contact info
68, Briar Way, PE253QA, Skegness, United Kingdom
- 020 7947 0780
- sales@talor.co.uk
- talor.co.uk
Brilliant personal service
Great experience buying from Talor Garden Furniture. The whole process was easy and well managed, nothing was too much trouble. Thank you for offering such a personal and helpful service.
June 4, 2022
Reply from TALOR Home & Garden
Thank you Mandy for your kind words. We are a small team here at Talor HQ and that personal approach is what we are aiming for, so we hear reviews like this it means a lot :-)
Ambition 3 seat sofa set
Really pleased with my purchase. There was a bit of a mix-up on my order but it was resolved quickly, satisfactorily and politely. Think you learn more when mistakes happen so happy to recommend Talor for their professional response as well as the product.
June 4, 2022
Reply from TALOR Home & Garden
Thank you Nick for your kind words and glad we managed to get everything sorted for you :-)
Really pleased that we chose to use Talor!
Easy ordering, good communication, great delivery process and great quality furniture - really pleased that we chose to use Talor!
June 3, 2022
Unprompted review
Reply from TALOR Home & Garden
Thank you very much for the lovely review and so glad you love your new furniture. Here's hoping this sunshine stays for a while :-)
Excellent product, good service & price
Easy to order online and excellent price, service pretty good too.
June 1, 2022
Reply from TALOR Home & Garden
Thank you Rose for your kind words, much appreciated :-)
Absolutely brilliant
Absolutely brilliant, kept well informed of delivery and the furniture is fantastic will definitely use this company again thank you so much.
June 1, 2022
Unprompted review
Reply from TALOR Home & Garden
Thank you Denise for your kind words, they are much appreciated.
Good service, good quality product.
I bought a Zest outdoor dining set which was advertised as a fairly quick delivery within a few weeks. Communication was good and I was notified by the delivery company they had notice of my order and would be in touch to arrange delivery. Everything went smoothly and as described. Too often things are advertised as 'in stock' then take weeks/months to be delivered. Not in this case I'm happy to say. Once delivered, the only thing I had to do was attach the legs for the table and chairs and that was simple. The dining set is excellent quality and we're really pleased with it. It wasn't cheap but you get what you pay for. I got a follow up e-mail from Talor to check I was a happy customer which is a nice touch. Can't fault my experience and have no hesitation recommending Talor. The cover that came with it was rubbish but that's not enough to knock a star off.
June 1, 2022
Reply from TALOR Home & Garden
Thank you Brendan for your lovely review, it is very much appreciated. The Zest set you have bought is a lovely set and I am sure you are going to get lots of use out of it this Summer :-)
Love my new garden table and chairs
Love my new garden table and chairs! Haven’t used yet as rain has hasn’t stopped!! Delivery was excellent and packaging was amazing!! Great company! Thankyou
June 1, 2022
Reply from TALOR Home & Garden
Thank you so much for your kind words, they are much appreciated. Looks like the sun has arrived now, so hopefully you will be able to get lots of use out of your new garden furniture :-)
Reply from TALOR Home & Garden
More great customers like yourself Peter :-) Thank you for your kind review, it is much appreciated :-)
The team at Talor were really rather…
The team at Talor were really rather great, replacing a table top that was delivered in error within a few days. Reasonable price for a great quality set of furniture.
May 23, 2022
Reply from TALOR Home & Garden
Thank you Chris for your review, it is much appreciated. If there is anything we could have done better, please do let us know :-)
Great service
Great service - kept me informed along the way and dealt with a couple of small issues on delivery promptly. Definitely recommend
May 20, 2022
Reply from TALOR Home & Garden
Thank you for your lovely review and kind words and glad we got everything resolved for you :-)
Excellent service and excellent product…
Excellent service and excellent product we are delighted with our garden table chairs and outdoor sofa set
May 20, 2022
Reply from TALOR Home & Garden
Thank you Jonathan for your kind words and review, it is much appreciated and it has been our pleasure :-)
I rarely give five star reviews
I rarely give five star reviews, but in this case I must: The ordering system was efficient and the delivery quick (I would also like to thank the delivery man).
We are delighted with the furniture. It is a lovely quality and very comfortable. Everything was exactly as I had expected from the website.
I had a couple of further queries with Customer Service, from whom I had excellent and immediate assistance. Thank you Scott!
The service and the product have been excellent throughout. Can’t wait to spend our summer sitting out at our new set!
May 19, 2022
Reply from TALOR Home & Garden
Thank you Caroline for your lovely review and kind words, it has been an absolute pleasure dealing with you and I hope you have many years enjoyment out of your lovely new garden furniture :-)
Excellent firm
This firm is extremely good to deal with. At all times I knew what was happening with my order. A query was dealt with promptly. The furniture arrived earlier than promised with full communication . The furniture is great quality and the table was easy to erect. The only reason I have given four stars instead of five is because of our own inadequacy really. We chose not to have the delivery men remove packaging and erect and as two pensioners we have struggled with the Lazy Susan and the parasol as no instructions were given. Other than that the product and service were excellent.
May 19, 2022
Reply from TALOR Home & Garden
Thank you Alice for your kind review. I am sorry to hear you had some problems with the lazy susan and the parasol etc. Hopefully, the issues have been resolved now with the suggestions I e-mailed across to you but if I can help you further, please let me know :-)
Great quality
Expensive but you get what you pay for.
Don’t bother getting lower quality for outdoor as you’ll only Need to replace it with quality like Talor! Great product, excellent service and couldn’t recommend more. Thrilled with my huge modular sofa! X
May 18, 2022
Reply from TALOR Home & Garden
Thank you so much Erin for your lovely review and so happy you are pleased with your purchase! If we can help you further, please don't hesitate to ask :-)
Very good service
Very good service. There was a little delay in communication to logistics - re delivery but this was quickly rectified.
Quality of product good. One corner of a stool slightly coming undone.
Otherwise very satisfied
May 18, 2022
Reply from TALOR Home & Garden
Thank you Pauline for your review and kind words, they are much appreciated and hopefully we have got everything sorted for you now :-)
Fantastic company
Fantastic company, very helpful, my garden looks like something out of a magazine. I would definitely recommend and I’m looking forward to buying my next purchase.
May 17, 2022
Reply from TALOR Home & Garden
Thank you Claire for your lovely review and for your continued custom. Our customers are very important to us and we look forward to hearing from you again soon :-)
Reply from TALOR Home & Garden
Thank you so much for your kind words Suzanne and for being a fantastic customer. It has been our pleasure :-)
Highly recommend this friendly helpful company
First rate service and customer support. They couldn’t have been more helpful and garden furniture received in perfect condition on the date agreed. Would highly recommend.
May 12, 2022
Reply from TALOR Home & Garden
Thank you Allison for your lovely review and kind words! It has been our absolute pleasure and enjoy your furniture :-)
A1 for service and Quality
Start to finish A1 service with communication throughout the whole process!
Note: you get what you pay for! Superb quality and after sales service.
Only one niggle is the wait as not in stock , but then the good news was delivery prior to the expected date!
May 12, 2022
Reply from TALOR Home & Garden
Thank you Jason for your lovely review and kind words! It really has been a pleasure dealing with you. I hope you have a lovely Summer enjoying your garden furniture :-)
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