Tamobykesport Reviews 

93
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and solid build of the bikes, finding them durable, reliable, and powerful for various uses. Many users report positive interactions with customer service, highlighting their helpfulness and responsiveness in addressing concerns, often providing solutions like replacement parts. However, some customers also noted initial product defects, such as missing parts, broken components, or faulty tires and batteries upon delivery. Others experienced poor communication, slow response times, or difficulties resolving issues, sometimes receiving incorrect parts. Shipping and delivery concerns were also mentioned, with reports of delays or unupdated tracking.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality, with many reviewers expressing... See more

Quality

People report positive experiences with quality, noting that many products offer more torque and power than... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing satisfaction, highlighting... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising prompt and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confir... See more

Rated 4 out of 5 stars

It would be 5 stars, but when the bike is shipped, both tires are completely flat. The rear tire was popped outside the wheel. This meant I had to turn the bike upside down to get the tire inside the... See more

Rated 3 out of 5 stars

The manual to build the bike was NOT user friendly, and the pictures were in black and white making it difficult to make out some of the details needed to execute the build. Also, I called the custome... See more

Rated 3 out of 5 stars

E-bike arrived pretty quickly but unfortunately came with defective wheel bearings. Currently waiting on a response from the warranty dept. Other than that, it's a super cool bike and seems really sol... See more


3.8

Great

TrustScore 4 out of 5

93 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(93)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Ruby - Tamobyke Representative superstar

Had accident on bike and quite a lot of damage. On talking with Ruby at Tamobyke, they were very responsive and concerned not only about the bike, but the rider as well. They agreed to replace the entire bike to ensure "hidden" faults would not be discovered down the line. Very impressed with their service.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Must buy budget ebike (T73 pro)

It was an amazing bike. I bought the t72 pro and it the best. I got it off amazon. It goes 33.1 mph. I don't know the milage yet(haven't tested it). The back suspension can be adjusted to be soft. The front suspension is fine, but could be better. Otherwise it is an amazing bike and you should buy it.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Tamobyke ebikes are awesome!

I ordered 2 Tamobyke ebikes in Oct. They arrived on time and in good condition.

Had one issue with the kickstand and it was resolved in a super fast fashion. Very happy with their customer service.

The ebikes are working great so far and fun to ride.

As a business, I will do business with Tmobykesport.com again and I highly recommend them.

November 21, 2025
Unprompted review
Rated 4 out of 5 stars

Great price and a great price.

It would be 5 stars, but when the bike is shipped, both tires are completely flat. The rear tire was popped outside the wheel. This meant I had to turn the bike upside down to get the tire inside the wheel and fill the tire to prevent it from popping out of the wheel. All the other bikes I have purchased fill the tires to prevent this issue and to make assembly easier. Other than that, great bike with a great price.

October 30, 2025
Rated 4 out of 5 stars

Fantastic bike and price so far so good…

Fantastic bike and price so far so good cant believe you can get everything and delivery for that price just beware that communication is not so good as said bike was out of stock and will send when in stock in a weeks time so waited the week and they emailed bike will be sent in next three days 20 minutes later it arrives by courier so overall very very happy and now my mates are going to order same bike v29 pro

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

V29 Pro bike

Bought this V29 Pro bike for my tall 13 yr old boy, 6'3" tall. He loves it. We had a couple of scratches on the back rim and they gave us $100 and a new rim. They don't speak good english but we were able to communicate and get things resolved. They do try. It's really a good bike for the money. It's not high tech but it works well. Good power, two batteries, nice display, good lights and brakes. Overall, we are very satisfied.

June 11, 2025
Unprompted review
Rated 3 out of 5 stars

Arrived with defective wheel bearings

E-bike arrived pretty quickly but unfortunately came with defective wheel bearings. Currently waiting on a response from the warranty dept. Other than that, it's a super cool bike and seems really solid and well made.

October 27, 2025
Rated 4 out of 5 stars

They made it right…

Tires showed up flat but the company made it right and sent me out new tubes. The rest of the bike seems well built and it runs really well around my neighborhood.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Tamobike review after long time

I order a tb 20 a 4 months ago and bike is good it all cost and functions but I got a problem my main wire was cut off and wen I went to bike repair they told me 300$ to fix it. I try to text Tamobyke support and after 3 days of texting them they give my case to AMZ and they say (Thank you for reaching out to us, and we’re very sorry to hear about the issue with your TB20 e-bike.
After reviewing the photos you sent, it appears that the problem is caused by a faulty main cable. To resolve this, we will be sending you a new main cable as a replacement. Once it is installed, it should fix the issue.
We will let you know the tracking number as soon as the replacement part has been shipped.
We truly appreciate your patience and understanding.
Best regards,
Violet).
After 2 days I got the wire for free and it fix my problem . The only problem with Tamobyke was time to get answer. I recommend this product and tamobike cares about there customers after long time.
my rate 4.5-5 Stars...

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, I purchased a t63 Tamobyke from Amazon. The bike is solid and the large comfortable seat make it a fun and comfortable ride. After a couple months i had an issue with the pedal. I called customer service and they were very friendly and eager to help troubleshoot my problem. I sent pictures and my order number and the sent replacement parts. I was not able to make repairs because i didn’t have the proper tools. They said they could send the tools or I could take to a bike shop and they would reimburse me. So I took to a local bike shop and after bike was repaired I emailed my receipt the next day I received my reimbursement! They are a great company and provide excellent customer service. I highly recommend this company and the products they sell. Thanks for all your help!!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

V20 Pro is a Nice Bike

I received my V20 Pro very quickly and assembly was pretty smooth. I watched a couple of You Tube videos and didn't have any issues... except for the tires. Tires were not inflated and I had trouble keeping the tire on the rim while inflating. I took the front tire by my local tire store and he showed me the trick. It would have been extremely easy assembly without that issue.
So I still have not rode my bike as of this post. Construction of bike looks really good and solid... really impressed so far. Hope to get the wheels on this weekend and take her for a spin.

October 9, 2025
Rated 5 out of 5 stars

So thus company has gone over and beyond…

So thus company has gone over beyond what I could've expected the bike is great for starters but nothing could top the customer service of tamobyke the are great and willing to help with just about and problem they are amazing

October 9, 2025

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