While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is an unprompted review. I have been aware of poor reviews of Temu and have avoided shopping here until recently. The website is user-friendly, the items are very well priced and users are k... See more

Rated 1 out of 5 stars

Let’s not even talk about the products they sell… Let’s talk about the delivery company that they utilize! SWIFTX-all one star reviews… Company hires drivers with defective vehicles that My case le... See more

Rated 4 out of 5 stars

Merchandise are less expensive and provide more varieties to choose. Some of the merchdise are cheap stuffs and do not function as mentioned. Good things are they can be return/refunded. The price are... See more

Rated 1 out of 5 stars

Liars they say pick 5 items free With free shipping. When to check out and dollars starting down as tap it Then its says 5 cents reffer 5 people to finish. Ever time its keep saying 1 reffe... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company are scammers really and…

This company are scammers really and truly be careful they do not support the customer ive been useing tenu for sometime now and i have spent hundreds over the time allways asked for credit insted of refund i never had any problems untill now i think ive really been very patient but beteew them and evri ive been scamed for alot of money over 200 pound no one want to take fult for my missing parcels that was apparently delivered to my door letf on door step on a open street with lots of cars people dog walkers evri take a photo and saying because it was delivered and photo previded no one is taking fult and they have closed my case so i cant evern get any customer suport this is really bad and left me out of poket in credit card debt with no help please can anyone adivce what i can do to get back my money as im classed as a vanrable person with disabilities i dont really know what to do but i think i will get legal advice

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMER

SCAMER, LIARS CHEETS AND THIEVES. THEY USE A COMMON CHINESE SCAM, THEY LIST A LOW PRICED ITEM THEN SEND SOMTHING ELSE AND CLAIM YOU ORDERED THE LATTER. FRADULENT SCAMERS, AVOID AT ALL COSTS!!!!!!!!!!!!!!!!

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Dear Trustpilot, little consideration to the consumer.

Dear Trustpilot,
I have been buying clothes from Temu as a consumer for not a long period of time but I have purchased well above the average purchaser. What has annoyed me greatly is that for the first time they have given me free items. What annoyed me most was that the range for men's items was small and there was no space for size, colour or any indication at all and there was a strict time limit to purchase your items. You were under pressure. All of this tells me that both back and front offices do not operate optimally and could easily lose their best consumers and their items. I may certainly be one of them.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

👍👍👍👍TAMU IS a Excellent on line shop.👍

🛑 TAMU I’m sorry I gave you a bad review at first, I had just been roped off by another company.

🛑🛑 TAMU IS A BRILLIANT ONLINE SHOP.
I can’t stop using it now it is brilliant.
Very cheap and good value.
Everything I bought was good with not one complaint from me.
Everything dose as it’s supposed to do and I got a grate deal on a halo smart watch and it was better than my iPhone smart watch.
I am just so shocked at how cheap things are.
Well worth a look, but do as tamu suggest ( only use there official App.
YOU WOULD BE SILLY IF YOU DID NOT LOOK.
Have a good day

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing value for the money

I have just recieved my first order from.them I was a bit worried at first but I was amazed and very pleased with what I recieved and the quick delivery everything was so good I've just placed another order the delivery was so fast

June 12, 2023
Unprompted review
Show reviews in all languages. (35 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look