Avoid this business like the fire from hell. Their customer service is non existent. I had incorrect product sent to me and they didn't even bother acknowledging any of the emails I've sent about it (... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great website for natural cosmetics and hair care from Poland and Russia. We purchased products from Babuszka Agafia Siberian hair care range: highly recommended. Great range of products in stock.... See more
I have ordered 3 products from the website and initially only received 1. I have contacted the shop and after providing some photos of the packaging (although it wasn't damaged), they have shipped... See more
I wanted to love this site because it's cute looking and I love Bially- Jelen products. Plus I would have been a constant customer. The problem is they sent me a cream that will expire in May, in two... See more
Company details
Written by the company
Natural Polish cosmetics and supplements "Here beauty meets quality, and health becomes routine." Taniekosmetyki.co.uk is a drugstore created to meet the needs of the entire family. Thanks to our rich assortment, we're able to offer one of the most comprehensive selections in the market. For over a dozen years, we've been advocating for cosmetics made with natural ingredients, distinguished by their vegan formula, and packaged in environmentally friendly materials. Our aim is to reach every family member with our offerings. We care not only about your health and skin condition but also about the environment and the family budget. The majority of our cosmetic products come from Polish, family-run manufactories, where the natural formulation for making cosmetics has been refined and perfected over the years. In addition to cosmetic products, we offer household chemicals that are safe to use and won't irritate the skin. Your child's skin is extremely sensitive and delicate, so it's important that the powders and laundry liquids you use are formulated with the youngest ones in mind. Of course, you also want to take care of your family's health, not only externally but internally as well. We offer top-quality supplements in the form of lozenges, tablets, gels, and sachets, supporting the health of women, men, and children. Our bestsellers are supplements that support the immune system, energy and vitality, digestion, and those that neutralize inflammatory states and stress. However, supplementation alone isn't enough. The foundation of a healthy lifestyle is a balanced diet. In our food products for adults and children, you'll find only items that are completely healthy and safe for you and your loved ones. Discover our offers every day!
Contact info
112 HIGH STREET, TW3 1NA, HOUNSLOW, United Kingdom
- 07469723741
- shop@taniekosmetyki.co.uk
- taniekosmetyki.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid this business like the fire from hell
Avoid this business like the fire from hell. Their customer service is non existent. I had incorrect product sent to me and they didn't even bother acknowledging any of the emails I've sent about it ( total of 6 emails sent to them ) others who mentioned they don't care once they have your money are 100 correct. I will not only be taking my business elsewhere but will go out of my way to tell as many people as possible to avoid them . Not worth any penny I spent. I would rather hear an answer from saying they cannot exchange it than to be ignored all together. Poor poor practice
Positive Shopping Experience
I have ordered 3 products from the website and initially only received 1. I have contacted the shop and after providing some photos of the packaging (although it wasn't damaged), they have shipped 2 missing products.
Good communication throughout, quick delivery and good value for money.
I will be using TanieKosmetyki again in the future.
Thank you
Adding my voice to the negative…
Adding my voice to the negative reviews, they treat customers poorly once they have your money. They have lost any future business they could have had with me.

Reply from Taniekosmetyki
I've had a great experience
I've had a great experience - ordered a bunch of items, received lots of samples and freebies when my order arrived. Delivery came swiftly and everything was well packed - I'm a happy customer and will be shopping here again.
Very poor customer service
I am so impressed that I can't describe…
I am so impressed that I can't describe it. I got my order very fast and I got so many freebies that I was really surprised and pleased. Highly recommended !
low prices
Ultra fast processing - I never expected to get my order within 2 days. Nice free gifts in the package
Very good
Qucik delivery, competetive prices and good quality of products. I 100% recommend this shop :)
I have ordered serum for lashes and…
I have ordered serum for lashes and brows. I have received out of date product. I have sent email with the product picture to show that is out of date once ive opened it. No one bothered to reply. When I was trying to write a complain I wasn't able as something went wrong (how weird?)
Waste of money and time!
I have never received a refund for the damaged product. No response from the shop!
SCAM!!!
I spend about 60£ never received any single item nobody respond to my emails phone calls. WILL REPORT CRIME TO THE POLICE
Out £6, Beware of expiring products
I wanted to love this site because it's cute looking and I love Bially- Jelen products. Plus I would have been a constant customer. The problem is they sent me a cream that will expire in May, in two weeks now. I tried calling and I emailed them 4 times with pictures of the product and the expirey date ( which was printed large and clear). I got no answer nothing. I did consider the crisis that is going on, but if I ordered today I'm sure they would take my payment and send it out.
Great Store and good service.
1 Star is too much for this company
1 Star is too much for this company, if I could give 0 I would. First of all, I ordered 5 creams from them for the first time and they sent me fake items. None of the creams were even sealed and did not have any clear film around the box like they usually come when I’ve bought them from other websites. Tried contacting the company by emailing and no reply, send about 10 emails the past week. Messaged them on instagram a few times and guess what?? No reply. Stay away, they sell fake items and don’t even reply to you.
Great company, no problems at all. Thanks
Great company. Very fast delivery, great communication, very reasonable prices. All good, thanks.
Great website for Natural Cosmetics & Hair Care
Great website for natural cosmetics and hair care from Poland and Russia. We purchased products from Babuszka Agafia Siberian hair care range: highly recommended. Great range of products in stock.
Prices are decent and delivery fast. Love the unconventional, poetic emails one receives from them. Will use again.
What do I really like in these…
What do I really like in these company?: prices; wideee assortment; professionalism smoothly connected with good taste, light humour; transparency; brilliant communication and many other facts, which you may be expecting from on-line shopping and you will find it - there! 110% recommendation!
Quick delivery, good price
Quick delivery, good quality products for a fair price. I will order again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







