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Tanner Reviews 

1,187
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers consistently praise the competitive prices, the extensive product selection available on the website, and the remarkably smooth online ordering process. People frequently highlight that the delivery service is exceptionally fast and reliable, ensuring that necessary supplies arrive safely and right on time for their important projects. Some reviewers were not happy with occasional order mistakes, specifically mentioning that incorrect items, wrong sizes, or incomplete packages were sometimes shipped out. A small group of customers also noted facing frustrating instances of significantly delayed deliveries or receiving damaged boxes upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the large catalog and helpful service when... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy and quick with plenty... See more

Price

Consumers express great satisfaction with competitive pricing and fair costs, highlighting that materials are... See more

Service

Customers had positive experiences with service, frequently highlighting great prices, extremely fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

The order process was simple with plenty of tech info readily available. The shipping cost was reasonable and the product arrived sooner than I expected. All in all, it was an excellent experience and... See more

Company replied

Rated 5 out of 5 stars

I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I... See more

Company replied


Company details

  1. Fastener Supplier
  2. also in
  3. Construction Company
  4. Hardware Store
  5. Industrial Equipment Supplier
  6. Protective Clothing Supplier
  7. Safety and Work Wear Store

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,187)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service shipping was super fast…

Great service shipping was super fast and there prices where the best .

February 20, 2026
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Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

Everything was handled quick and…

Everything was handled quick and professionally. Shipping was quick as well.

February 18, 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

Easy to order and delivery showed up in…

Easy to order and delivery showed up in a couple days

February 19, 2026
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Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Tanner fulfills when others fail

Tanner fulfills when others fail! easy to locate product. Shipped/delivered timely. Very satisfied with Tanner!

February 20, 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

From a VERY satisfied customer.

I had a very good experience with my first purchase with this company. The price was extremely reasonable along with quick service. I would highly recommend them.

February 12, 2026
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Got what I needed and delivered in a…

Got what I needed and delivered in a timely fashion.

February 18, 2026
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Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Great Place

What can I say, Tanner comes through for Is every time we order from them. Great place to deal with, would recommend to anyone.

February 10, 2026
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Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

followed through with quick shipment…

followed through with quick shipment and items in stock as listed

February 3, 2026
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Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

1/2" Security torq

A little hard to find the right size bolt on the website and it seemed like they might be backordered, but they shipped the next day and arrived quickly

January 20, 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

hollow metal door anchors fine with…

hollow metal door anchors fine with exception of the dewalt brand (not full threads) like the simpson strong tie ones using for remodel work in old existing block walls unfortunately not able to use the dewalt ones

January 19, 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

FAST delivery

FAST delivery, smooth ordering process, and quality product.

January 22, 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Smooth transactions.

Smooth transactions.

January 13, 2026
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

They had it

They had it, no one else did

January 21, 2026
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Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Excellent technical and customer…

Excellent technical and customer support
Quick delivery

January 20, 2026
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Satisfied

I am really impressed with the price, the quality, and the shipping speed. I will definitely buy from here again.

January 9, 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

True Customer Service

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very efficient. Items ordered were delivered in a proper timeline. Updates on items and shipping were sent. What can I say, Tanner Bolt knows how to treat their customers.

December 13, 2025
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Very helpful, prompt delivery.

Juan was very helpful. My order had an incorrect item listed and Juan was able to help with the necessary correction.

December 16, 2025
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

The friendly website

The friendly website, easy to order, amazing service, expedite shipping.

December 13, 2025
Tanner logo

Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

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