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Tanner Reviews 

1,187
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers consistently praise the competitive prices, the extensive product selection available on the website, and the remarkably smooth online ordering process. People frequently highlight that the delivery service is exceptionally fast and reliable, ensuring that necessary supplies arrive safely and right on time for their important projects. Some reviewers were not happy with occasional order mistakes, specifically mentioning that incorrect items, wrong sizes, or incomplete packages were sometimes shipped out. A small group of customers also noted facing frustrating instances of significantly delayed deliveries or receiving damaged boxes upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the large catalog and helpful service when... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy and quick with plenty... See more

Price

Consumers express great satisfaction with competitive pricing and fair costs, highlighting that materials are... See more

Service

Customers had positive experiences with service, frequently highlighting great prices, extremely fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

The order process was simple with plenty of tech info readily available. The shipping cost was reasonable and the product arrived sooner than I expected. All in all, it was an excellent experience and... See more

Company replied

Rated 5 out of 5 stars

I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I... See more

Company replied


Company details

  1. Fastener Supplier
  2. also in
  3. Construction Company
  4. Hardware Store
  5. Industrial Equipment Supplier
  6. Protective Clothing Supplier
  7. Safety and Work Wear Store

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,187)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

My go to for fasteners.

Easy to use website. Great pricing. Fast shipping.

December 16, 2025
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 1 out of 5 stars

Parts took to long to arrive

Parts took to long to arrive. Customer cancelled their JOB due to delay in parts.

December 16, 2025
Tanner logo

Reply from Tanner

We’re very sorry to hear about your experience and know how frustrating delays can be. We take pride in our service and communication and would like the opportunity to look into this further. If you’re able to provide an order number or reach out to us directly, we’d be happy to review your order and see how we can make this right. You can contact us at websales@tannerbolt.com, and we’ll ensure your concern is addressed.

Rated 5 out of 5 stars

Awesome Company

Price of products are very good and Tanner's customer service is excellent!

December 16, 2025
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

The order was exactly what I ordered

The order was exactly what I ordered. On time and precise.

December 9, 2025
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Excellent service

Excellent service. Very fast delivery.
Thanks.

December 10, 2025
Tanner logo

Reply from Tanner

We appreciate your review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

good timing to order

good timing to order, like the product and will be ordering more today,

December 9, 2025
Tanner logo

Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

First time customer

Wide selection of products, competitive pricing, fast shipping/ordering.

December 2, 2025
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled the products worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

FAST DELIVERY

November 25, 2025
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

great price

great price. online rebates. fast delivery

November 17, 2025
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Great job folks

Great job folks. Even when there was a little problem you rectified it immediately. That’s what this world needs more of. Chdeers

November 10, 2025
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Had what I needed at a great price and…

Had what I needed at a great price and shipping was fast. Had my hardware the next day.

November 11, 2025
Tanner logo

Reply from Tanner

We appreciate your review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Great overall experience

They had great prices a easy check out on the web and let us know when the item shipped.

November 12, 2025
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. No hassles

November 11, 2025
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with our service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

Fast and easy

November 4, 2025
Tanner logo

Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Tanner bolt got my company what it…

Tanner bolt got my company what it needed quickly. My customers were super happy thanks guys!!!

November 4, 2025
Tanner logo

Reply from Tanner

We appreciate your review! It’s wonderful to know you’re pleased with our service. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

Excellent assortment of items

Excellent assortment of items, fast delivery, and good pricing. Very easy to order. Contractor friendly.

October 30, 2025
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Great experience!

Competitive pricing. Easy ordering process. Very good customer service follow through - including unsolicited email updates on shipping and delivery timelines.
Fast delivery.

October 28, 2025
Tanner logo

Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Everything arrived on time and was…

Everything arrived on time and was correct. A pleasure to do business with this company.

November 3, 2025
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

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