Tanyabatteries Reviews 

164
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

BE WARNED!!!! I purchased 6 batteries for my golf buggy, having spoken to them to be advised on which were suitable. They gave me the option of 2 so I chose the more expensive ones which came with... See more

Rated 1 out of 5 stars

I've purchased several batteries from Tanya batteries and they are well priced however, today I contacted them about a battery hat has completely died and won't charge, it was still under warranty. Th... See more

Rated 1 out of 5 stars

I placed my order with Tanya Batteries' on the Wednesday expected the battery to arrive no later than Friday, After trying to call them early Friday, Saturday only to be answered with a recorded mes... See more

Rated 1 out of 5 stars

Battery died less than 3 years into its 4 year warranty. Used their WhatsApp page and contact page, never got a reply to either. Poor service, good price but substandard goods. Avoid if possible... See more

1.8

Poor

TrustScore 2 out of 5

164 reviews

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1.8

All reviews

(164)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID IF YOU VALUE YOUR TIME & MONEY

Tanya will make it so difficult to honor warranty agreements, it won't be worth the cost or time. I bought an 063 Enduroline Car Battery 45Ah with a 4 year warranty. After less than 2 years. It repeatedly failed to sustain a charge enough to start a Petrol Ford Fiesta if the car was not driven for two days (a weekend). Since I need the car to get to work, I replaced it with a Bosch S5, and it sustains a charge, even after not driving for two days.

When asked to honor the warranty, Tanya said that I would need to pay for the shipment, and if they find fault in it, they would send the same manufacturer's battery as a replacement.
It turns out that shipping a battery is very costly. It also turns out that Enduroline batteries are rubbish. Why would I costly shipping when the battery is faulty? Why would I want another rubbish battery?
Next time, I will stick with ordering from a local store who will honor warranty agreements.

AVOID THIS ONLINE STORE, unless you happen to live close to their store in Wales and can bring the battery to their store. Good luck with that.

October 27, 2019
Unprompted review
Rated 5 out of 5 stars

DEFINITELY RECOMMEND

Found this company by accident and it was the best find off my life as they have saved my car and they have great prices too. Not only great products but the delivery time is excellent. Definitely Recommend.

May 19, 2019
Unprompted review
Rated 1 out of 5 stars

They use Yodel - beware.

Expect massive pain actually getting your order, as they use Yodel, and turn off all the delivery options (leave with neighbour, leave in safe place).

The only delivery option I had was a 90 mile drive to collect it from the "local" Yodel depot.

September 5, 2018
Unprompted review
Rated 2 out of 5 stars

Non Delivery and lack of a refund so far

Sadly ordered an item from Tanya and paid with paypal but their carrier (YODEL) failed to deliver the item after attempting to do so on three occasions over three days despite being given my mobile number a google earth picture of my address and a picture of my gate and full instructions on how to find me. Yodel have delivered to me 15 times before but sadly no parcel. It is now listed as being returned to the sender. I asked for my money to be refunded and initially was told this would happen once the goods are returned to them but I said that was not my fault and that the refund should be immediate. They said they would refund me once they know the item is being returned (as it now indicates on the Yodel website) but still I am waiting for a refund hence my negative response. The issue originally is not Tanya Batteries fault but they have not been as good as they should have been in getting their chosen carrier to deliver the goods. Yodel are not good but Tanya batteries must take some of the blame also otherwise they were great with communicating and were generally helpful unlike YODEL. After a lot of hassle got my refund from Tanya after opening a Paypal case. Should not have needed to do this though. Tanya batteries are not a bad company though and communicated well just the carrier they use are not good at all.

April 13, 2018
Unprompted review
Rated 2 out of 5 stars

Don't Buy, they use Yodel

The only fault I can level against them is that they use Yodel to deliver. As Yodel have never delivered anything to me its hard to criticise? Im sure their batteries aren't bad but whats the point?

May 11, 2017
Unprompted review
Rated 5 out of 5 stars

ZZR1400 battery

Ordered my battery at 1pm friday afternoon, it arrived 9am Saturday morning... how perfect was that... i would definitely use this company again if i have too.... well done to you all at tanya batteries

April 8, 2017
Unprompted review
Rated 1 out of 5 stars

Any online retailer is only as good as the courier they choose to use...

Paid extra for next day delivery for my car battery. Invoice from Tayna included parcel tracking link which showed delivery yesterday between 21.20 -22.20! (Who delivers parcels at thus time?!) Ukmail apparently.
Contacted Tayna who although apologetic informed me ' I needed to understand that next working day delivery wasn't actually guaranteed and in some cases there can be delays' 'Really? He then assured me it was scheduled to be delivered today. According to ukmail it was being delivered between 8-9pm this evening. Apparently not as yet again no parcel delivered.
Beware any retailer who uses ukmail. A quick google of ukmail complaints will tell you all you need to know.

June 2, 2016
Unprompted review
Rated 2 out of 5 stars

SORT OUT UK MAIL

I AM SORRY BUT I WILL NOT USE YOUR COMPANY AGAIN IF YOU CARRY ON USING UK MAIL AS YOUR CARRIER, PITY THAT ANOTHER COMPANY LETS YOU DOWN

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great website accurately identifies battery type, efficient & helpful on line advice plus next day delivery. Excellent!

Tanya deserves its excellent Trustpilot rating, used them for the first time this week. My first on line battery purchase was made easy by their easy to navigate website which recommends the battery type and alternatives. Other companies websites were inaccurate. Trustpilot also responded to my query on battery venting in a matter of hours. Battery ordered and delivered next day, protective packaging was impressive. Price was very competitive, I highly recommend them.

April 11, 2014
Unprompted review
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