I have been using Tap for more than 3 months. Even though there is not any dispute with them they WITHOUT INFOTMING ME blacklisted my account and they freeze my payouts as well. In short they block... See more
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THE WORST COMPANY EVER. You have to beg them in order to get your money. The customer service is terrible as well. I already replaced them and I won’t miss them. I DO NOT RECOMMEND, RUN AWAY!!!
Company replied
AS a `Merchant I am satisfied with how they support merchants and do not ask for complex requirements. however I have observed many of my customers are complaining payment declined problem like 50 p... See more
This is a good payment gateway but not the leading one as they say on the website. I have a small business online hence I needed a system to set up and receive payments from clients. Sometimes the... See more
Company replied
Company details
Written by the company
Tap Payments is the fastest growing payment technology and solutions provider in the MENA region- built for the region by people from the region. Tap Payments enables businesses of all sizes throughout the MENA region accept online payments through their website or app. If you’re running a business of any kind and need a simple, powerful way to start selling online and accept payments. Tap Payments is the perfect payment partner. We believe when you grow, we grow!
Contact info
Kuwait Square, Kuwait, Kuwait
- +96597597777
- support@tap.company
- tap.company
1.8
Poor
154 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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AS a `Merchant.
AS a `Merchant I am satisfied with how they support merchants and do not ask for complex requirements. however I have observed many of my customers are complaining payment declined problem like 50 percent I hear this. my revenue got decreased by 200 usd to 400 usd everyday because of tap payment decline problem. I used PayPal before and nobody complained this. I request tap to make stronger relation with western banks so they can trust them and process transaction easyily without blocking. also improve their dashboard of merchant. thanks
Update: I am changing to 5 stars... They have improved there service way too much in short period of time. its just amazing now. Tap Payments Is 10/10 by now. Plus they added Apple Pay for fast and secure payments
January 15, 2020
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