Bought a hot water tap an excellent product by the way Had a problem after a year which was dealt with in a very understanding and professional manner Problem now solved thanks guys for a true... See more
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I ordered a Burlington kitchen tap from Tapdiy. It broke within a month. They seemingly have no phone number. I sent them an email with a picture of the broken tap (which they specifically request on... See more
Company replied
Very pleased with the overall service, prices are just brilliant and delivery was super quick. Even got a message letting me know exactly when my tap was being delivered so I wasn't waiting. Really... See more
I received the tap late, it arrived with an issue. Sent several emails no reply. I called them this morning to be informed the 'TapDIY' no longer exist. I was given an email to contact, sent an email... See more
2.4
Poor
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We were very happy with the service…
We were very happy with the service from Tap Diy. All went smooth and well packaged. Arrived so quick.
March 3, 2022
Unprompted review
Excellent service and great website…
Excellent service and great website with high quality products with super competitive pricing. Delivery was fast and received my tap next day.
Thank you so much
March 3, 2022
Unprompted review
Great service
Great service, goods arrived really promptly. Lots of choices at good prices
March 3, 2022
Unprompted review
Very pleased
Delivery was quick and would definitely use again. Goods received within 48 hours and customer service kept me updated and were very friendly.
March 3, 2022
Unprompted review
The sink arrived cracked and won't refund!
The sink arrived cracked and unusable. They agreed to give me a refund but still have not got my money back over a week later. Looks like they're ignoring my emails now.
Update: got a full refund after this
March 3, 2022
Unprompted review
Reply from Tap DIY
Hi,
Thank you for taking the time to write a review for us today. Im really sorry to hear that the sink you received was damaged. I can see that the refund was processed 1 week ago and can take 10 days for it to be refunded back into your card, a further email was sent to confirm the refund. We thank you for your patience and understanding.
Thanks and best,
Tap DIY
Great product & great price
Surprisingly fast delivery. We're really happy with the smart toilet seat, super comfy!!! And the price is nice, their service is excellent!
March 2, 2022
Unprompted review
very good experience
Recently i bought a tap from Tap DIY. Straightforward purchase and great service . Ta.
March 2, 2022
Unprompted review
Brilliant service from start to finish
Brilliant service from start to finish! Im so glad i found them. They answered all my questions before i even placed my order. Keep up what u are doing, your customer service is perfect
March 2, 2022
Unprompted review
Fast efficient service
Fast efficient service, a great product at a great price!!!
March 2, 2022
Unprompted review
Excellent Value For Money, Excellent Service
Fast delivery, great price will definitely use Tapdiy again. They are based in the UK and for me it protects me as a buyer.
March 2, 2022
Unprompted review
Really happy with the smart bidet…
Really happy with the smart bidet toilet seat I ordered!! Delivery and communication was a solid 10/10 . definitely recommend this company.
March 2, 2022
Unprompted review
Great quality tap and delivered on…
Great quality tap and delivered on time. Thanks a lot.
March 1, 2022
Unprompted review
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