Tapi carpets & floors are very professional, helpful and friendly. Especially Paul Moloney he made me feel very comfortable and at ease as soon as he walked through my front door. Paul was so helpful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
What a difference a new flooring makes and as the absolute specialists in carpets and floors in the UK you’ve come to the right place. Either visit one of our inspirational showrooms or call to book a free home visit to view the full collection in the comfort of your own home. We offer a wonderful selection of carpet, vinyl, laminate, luxury vinyl tiles and planks, plus all the accessories and underlays you need to get that perfect finish. We pride ourselves on our knowledge, service and choice all at a price that's lower than you'd expect! We offer a huge range of additional services to help, such as a free home measuring and planning service, professional fitting, furniture removal and uplift and removal of your old flooring to name but a few. There ''ain't no mountain too high'' for Team Tapi - just tell us your requirements and we'll make sure it happens! With our 0% Interest Free Credit there's never been a better time to buy! Visit www.tapi.co.uk for your nearest store or to book a free home appointment. See you soon!
1a Spur Road, BR60PH, Kent, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful guidance given at Poole branch to choose the right carpet and underlay. Excellent carpet fitter arranged by Tapi Poole.

Reply from Tapi Carpets & Floors
We choose the carpet from tapi Penge, superbe quality carpet, professionally fitted by Sashi, Vicki, Claudio and Deep extremely happy clean job super friendly highly recommend 👍

Reply from Tapi Carpets & Floors
We booked a home visit and quotation via Daniel in their Derby branch. He very patiently worked around our limited timelines for both the visit and the installation, at a very reasonable price. Superb service and very fast!

Reply from Tapi Carpets & Floors
When we visited the store to view the carpets and flooring, Zeeshan the store sales person was really helpful and assisted us in selecting the right carpet for our bedrooms.

Reply from Tapi Carpets & Floors
Mick and Tom from Telford branch have been absolutely fantastic! So quick and simple. Can’t wait for the flooring to be put down!

Reply from Tapi Carpets & Floors
Tapi Carpets were very efficient with our carpet being fitted within 10 days of our order. Staff were very helpful with Tracy dealing with our initial enquiry and the whole customer experience was faultless.

Reply from Tapi Carpets & Floors
We bought carpet from Tapi Carpets in Cribbs Causeway (Bristol) from Opinder. Very helpful member of staff at Tapi. He couldn't have been more helpful and charming.
We were impressed with the huge range of carpet types and prices and are looking forward to seeing the carpet fitted in our bedroom.

Reply from Tapi Carpets & Floors
Sukhi and team from Staines branch has done an incredible job with our carpet installation.
They arrived on time as scheduled an were very quick at the job.

Reply from Tapi Carpets & Floors
We got carpets from Tapi Carpet Staines and was very helpful. Installation team which included Sukhi and teams was very helpful, thoughtfull and very customer friendly.They were professional and fitted 3 rooms . we are further looking to install more carpet and hope to work with Sukhi and his teams. Would recommend and work with them again.

Reply from Tapi Carpets & Floors
We recently purchased carpets along with underlay from Tapi Carpets, and the overall experience was excellent. Taher was particularly helpful throughout the process—friendly, professional, and very knowledgeable. He took the time to understand our requirements and guided us in selecting the right carpets for our home.
We are very happy with the final result. The quality of the carpets and underlay is great, and the comfort and finish have exceeded our expectations.
I would definitely recommend Tapi Carpets to anyone looking for good quality flooring and a smooth, customer-focused buying experience.

Reply from Tapi Carpets & Floors
Excellent service from Tapi. Special mention to Ashley from your Poole store, top service, very helpful, professional and informative. Another mention to carpet fitter Tom, highly recommended.

Reply from Tapi Carpets & Floors
Very helpful member of staff (Alfie O’Brien) Quick efficient service. Found just what we were looking for. Good advice received. Booked for delivery and fitting a lot quicker than we were expecting.

Reply from Tapi Carpets & Floors
Clayton is so knowledgeable and made the ordering very easy

Reply from Tapi Carpets & Floors
I can't speak highly enough of fitters Gurvinder and Ravinder Singh. They fitted carpet over three floors of my house in Balham with speed, professionalism and immaculate neatness. They were cheerful, tidy and went above and beyond with not only moving heavy furniture but by replacing it all exactly where it was previously. And not only did they put up with my dog's constant barking, they actually made her a little mat from the off-cuts! Great lads!

Reply from Tapi Carpets & Floors
Graham was fantastic, taking me through the whole process and answered all my questions

Reply from Tapi Carpets & Floors
Harpreet
Very pleased with their work. Polite and processional. Thank you team Harpreet.

Reply from Tapi Carpets & Floors
Daniel Young from Derby store was amazing. Really understood our needs and offered great solutions. He's very knowledgeable about the carpet range and what would suit our family's needs
Very friendly, professional and polite.
Very happy customers 😃.
Thank you.

Reply from Tapi Carpets & Floors
Wonderful service from Clayton at the Sutton store. Knew exactly the carpet I was looking for, even though it had changed names from when I last bought it from Carpetright for the stairs/landing, now needing it for the bedroom.

Reply from Tapi Carpets & Floors
Great service from Colin in the Ashton store. After we picked our carpets they explained the process and helped suggest different options. After ordering the carpets they held them until we had finished decorating. Would recommend

Reply from Tapi Carpets & Floors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.