Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... See more
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See what reviewers are saying
Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... See more
Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... See more
The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... See more
Very good service
Prices were very keen and delivery was fast. Overall a good experience and I would definitely use them again
good in the end
Ordered belfast sink and waste two weeks before I needed it,after a week no dispatch confirmation so contacted on phone to be told the sink was out of stock and not due for another month.changed order to similar item and was with me in four days.my only gripe is that I was not informed of the first item being out of stock,when order was changed everything was fab.

Reply from HomeOutlet Online Limited
can,t complain, fast and efficient
Would reccomend them to anybody, pleasant to speak to and match with service.
Quick Easy Helpfull
Would definitely use again , Even though the first item ordered wasnt right it was sorted immediately and was delivered within one week , very impreesed
Excellent service
Purchasing was easy, product arrived well packaged and on time.
It does what it says on the tap!
Great website, service and most of all prices.
brillant sevice
from placing order to delivery everything worked perfectly
Excellent value, delivery and customer service.
The price was good value compared to high street and goods were quick delivery.
When a query arose on a parts shortage this was rectified immediately without trouble.
"Plumbing the Depths?"
After a rather disasterous start when we were sent a completely wrong tap, 'tapoutlet' got their act together and corrected the mistake efficiently and painlessly. So well done to their customer service department. We now have a functioning bath tap. Bliss
Would probably use again but ......
Although the after service was good the website would not allow us to enter our card details and we had to phone the order through. The items arrived in good time but, unfortunately we had ordered 1 item incorrectly (our fault). When I tried to order the correct item, again the website would not allow me to enter card details. This was out of hours so I did not phone. The next day I found the item cheaper on an alternative website and there was no charge for delivery!

Reply from HomeOutlet Online Limited
Easy to use, headache free
Found the web site very easy to use and quick easy dispatch of item
First class products with first class service.
I was impressed with ease of use of their website when ordering and follow up with delivery information was very good. I would certainly recommend them to a friend
Did exactly what they said
Excellent customer service listened and delivered good on time at the right price
Very efficient service. Pleasure to deal with on the phone. Would def recommend them!
Bought a Belfast sink a plug hole and chain and a large sink mixer tap in 3 seperate orders... All delivered in good time and good condition. Very happy with using this company
Acceptable
It was easy to order the product online however I didn't get response back to inform me on delivery I had to email. However the delivery of product was quick I would say the other issue is the response back from emails is poor and trying to organise a return of product and information you get is poor as I had phone to organise the return and didn't say that you had to organise ur own postage it just said that you need to put the label on the box so I have organised own courier however the overal cost of delivery I shall not be ordering any bathroom equipment online as its not worth it when you include delivery costs and returning item.

Reply from HomeOutlet Online Limited
Would recommend
Best prices online and super fast delivery. Will definitely use again and would recommend to all.
First class service ...best price on the web......saved loads of money !!!!!
I bought four items....three taps (mixer) and one shower mixer...all Bristan make
All arrived very quickly and were top quality.... A first class service..... unlike others like Firstbathrooms (see my review) who are a nightmare
I think Tapoutlet are superb and really deliver the goods and service that you expect
Great over the phone service.
I know nothing about plumbing or taps and the phone guidance I received was patient and totally non- patronising.
Internet Buying with Confidence
The telephone service was excellent, courteous and helpful
Product prices very competitive
Delivery fast and efficient
Second time I have used TapOutlet. Could not fault them and have already recommended them to lots of people.
Great prices and great service
First of all, I have saved over £45 as many other online shops sell this item - an Ideal Standard Purity toilet seat - for about £120. That was enough to put a smile on my face ... a big one! The delivery was within the timescales provided and the goods (genuine Ideal Standard) arrived in a neat and secure packaging. I can hardly recommend the service and will use Tapoutlet again.
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