HomeOutlet Online Limited Reviews 946

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... See more

Rated 5 out of 5 stars

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... See more

Rated 5 out of 5 stars

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... See more

Rated 5 out of 5 stars

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... See more

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4.4

Excellent

TrustScore 4.5 out of 5

946 reviews

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Rated 5 out of 5 stars

You can rely on Tapoutlet

I have found Tapoutlet really helpful when I have phoned they have been helpful and professional.The item I ordrered was incorrect (not their fault) and they have bent over backwards to rectify this as soon as possible

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

the best bathroom/kitchen outlet on the internet

The customer service is the best I have ever had for an internet company
I have bought full bathroom suite + cloakroom & kitchen
Sarb and Ben were more than helpful
The products supplied are the best.... no rubbish
The prices are matched within minutes.... no excuses or bull****
Delivery is via UPS and highly efficient
High recommended !!!
***** 5 Star

March 13, 2013
Unprompted review
Rated 4 out of 5 stars

Very good and prompt service.

Very good service and very good advice when my wife contacted them. Much cheaper than any of the high street retailers and a much bigger selection as well. Will certainly be using them again for any of my plumbing needs.

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

Sharp Speedy Super Service!

I ordered a super sharp looking black gloss shower, considerably cheaper than well known plumbing chains(I contacted 3 major suppliers and none of them could match the online price or in fact get anywhere near it). Not only did I save at least 30 %(included delivery) it was delivered within 2 days which was brilliant! I would certainly use this service again and recommend to my friends.

March 13, 2013
Unprompted review
Rated 1 out of 5 stars

Just Wrong

I order an Aqualisa Quartz shower valve and received a Aqualisa Dual switch. When I phoned in to report this, I was told (Very apologetic to be fair) that a refund would be made and that I would have to repeat the process to order. Not happy and ordered the product elsewhere.

March 13, 2013
Unprompted review
HomeOutlet Online Limited logo

Reply from HomeOutlet Online Limited

We apologise that you were shipped an incorrect item and for any inconvenience this may have caused you. We work diligently with our vendors and manufacturers to ensure each order is accurate and delivered in a timely manner. We are sorry this was not the experience you had. Our dedicated customer support team is available and happy to help with any remaining questions that you may have. For further assistance please contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Rated 5 out of 5 stars

Exceeded Expectations!

Ordered early pm one day chose 3 - 5 day free delivery, the pump was delivered the following am! If only other companies would be this expediant after taking your money. A most pleasent experience, would recommend to others.Thank you.

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

excellent service and products

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I feel was really important and works well.Head on ideal standard shower particularly good.Service from supplier excellent, good communication and quick delivery .I wasnt in for delivery but easy to collect from depot.Pleased with products and would recommend.

March 12, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

Thanks the taps I ordered were the best price I could find. The shipment arrived quickly.

March 12, 2013
Unprompted review

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