I am disgusted with this company. My 13 year old daughter spent her Christmas money on a bag. It was £55. The bag was missold as the straps are too short to wear on her shoulder. We checke... See more
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I do not believe this company exists. I have been waiting for a sleeveless sweater since before Christmas and when it did not arrive requested my money back. I have been waiting for nearly 3 months an... See more
These joggers became my go to within a day. Super comfy, plenty of pockets, and they actually look decent enough to wear outside. Shipping didn’t take long either.
It took a little while to get my order but it was coming from Spain. 🙃 Lisa, however was amazing with her prompt response and assurance that my order was coming and for me not yo worry. I was in pan... See more
Breach of guidelines
Item not fit for purpose. Terrible trouble getting refunded.
Same issue as another reviewer about blood glucode monitor NOT doing the job as described on the website. They tell you that it is YOUR fault that YOU ordered a product from THEIR website that does not work as described on THIER website. So Mr Customer just keep the faulty device and THEY will give you a generous 20% refund ie you pay 80% for a product that does not do what it says on the website !!
Clear not for purpose item under the Consumer Protection Act 2019. I have sent it back for a full refund , but don't have much hope, it's been going on since December. YOU HAVE BEEN WARNED.
My story is one of buyer be very very…
My story is one of buyer be very very aware.
I paid for a product 3 months ago and have had very polite email responses , which I assume are from a AI bot. I have had many excuses and a promised refund and to date have not received one cent.
STAY AWAY FROM THIS SITE is my advice based on my personal experience.
Bad quality goods, terrible customer service
They would give no specific delivery date of the shoes. They're "on their way" was all they said. When the A$70.00 shoes arrived, they were not made of the materials in the website description. They were apparently suede, they are not. The slingback elastic was already coming apart and I hadn't even worn them. They have refused to give a refund, even though, as requested, I made a video of the shoes and pointed out the defects. Their website says 30 day money back guarantee if not satisfied, which they are not abiding by. Do not buy from this company.
overcoat has premium with a sleek…
overcoat has premium with a sleek design very comfortable and perfect for winters delivery is also fast very happy with my order.
These soft knitted socks were supposed…
These soft knitted socks were supposed to be a treat for myself and they’re even better than imagined. They stay up, don’t get scratchy and keep my feet warm without overheating. I wear them around the house constantly.
The portable phone stand sounded…
The portable phone stand sounded unnecessary when I bought it, but I use it every day now. Perfect for video calls and even watching matches while cooking. Folds flat and feels sturdy.
I bought a lightweight overcoat for…
I bought a lightweight overcoat for spring and ended up wearing it way more than expected. It gives such a clean, put together look without trying too hard. The lining feels soft on the skin and the sleeves have just the right amount of room. Perfect for those in between weather days.
BE WARNED Another bogus shopfront for a…
BE WARNED Another bogus shopfront for a Chinese business. Extremely poor quality items from China and nothing to do with Australia or Australian operated business practices.
Sent me completely different and inferior item with refusal to accept responsibility.
Hopeless customer service.
The cosmetic pouch completely changed…
The cosmetic pouch completely changed how my handbag looks. No more random lip balms rolling around. The zipper runs smoothly and the material wipes clean easily. Honestly, wish I’d switched to this sooner.
The delivery time for my order was…
The delivery time for my order was longer than anticipated however I emailed Tarhus several times and they responded almost immediately with assurances my order was on track. It arrived 2 days earlier than expected, thank you Tarhus
I bought pair of sneakers and these are…
I bought pair of sneakers and these are the perfect fits to me super comfortable and feels very premium they deserve 5 stars from me I will buy a another pairs of sneakers soon to gift some he will be glad😊
The faux leather wallet turned out to…
The faux leather wallet turned out to be a gem. Compact but fits everything and the card slots haven’t stretched out. The colour looks slightly warmer in person, but honestly I prefer it that way. It feels more expensive than it is.
Great
Great! Quality is perfect super comfy and easy to wear I have bought joggers and I Love it and delivery is also fast overall great experience of shopping from Tarhus.
good experience overall
My experience with this store is complete excellent I'm frequent buyer of this store and they have wide range of products and quality is super amazing perfect for all scenarios I'm happy ☺️
DO NOT PURCHASE FROM THIS COMPANY
Total con!! The item does not read blood sugar. Company refuses to accept return of the goods for refund and refuses to honor 30 day money back guarantee!!! Do not purchase anything from this company they are typical Chinese pirates!!!
Took a couple weeks to arrive but…
Took a couple weeks to arrive but hadn’t realised it was Australia post. It was just what the gift recipient wanted & she was very pleased.
I bought an air cooler was advised in…Air Cooler
I bought an air cooler was advised in photos as being as tall as the couch and as tall as the bed when I received it was like a toy made of plastic and not even as tall as my kitchen chair legs miniature.
So upsetting payed $299. For a product like Temu. Watch this company they are scammers
Buyer beware!! Sham!!
Buyer beware!!
The company is a sham and is acting in deceptive conduct. I purchased a tote bag Longchamp | Le Pliage
Tote Bag - Lightweight and certainly did not get anything like it. They are deceptive and refuse to give me back my money. Their website shows a video of the Longchamp | Le Pliage Tote Bag - Lightweight bag. They are share artists and rip people off. Do not buy from them at all. I have formally lodged a complaint with the legal Authority as they refuse to refund me my money.
Cheap cheap cheap
Cheap cheap cheap. Stay away from the business. The products don't look anything like the photos displayed on their website. Material/fabric couldn't be worst, the finishing are poorly done.
I purchase a set of trousers and vest which looked lovely on the website. Offer was 30% discount which came up to $95.00. I bought it, it was delivered within 10 days and as soon as I received the item, I communicated to the business that the item didn't fit me and I would like a refund. Item in immaculate condition as I had just received, in the original package.
This is what they use as excuse not to honour the refund...
We understand why the wording on the product page has caused confusion. While the listing mentions a 30 day money back guarantee, items purchased from our sale section are excluded under our returns policy. This applies regardless of the discount percentage and is outlined in our policy to ensure consistency across all sale items.
Think twice before you engage with the business.
This handheld steamer is doing overtime…
This handheld steamer is doing overtime in my house. I’ve used it on curtains, a linen dress, even a cotton throw blanket. It’s not as strong as a full size iron for stubborn creases, but for day to day wrinkles, it’s been a hero. Heats up so fast it feels illegal.
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