I really, really appreciate this, Credit card, two months of using, without any trouble, I pay every day 2 of month without any interest, starting from 300 euros, and now they make 800 euros my limit... See more
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See what reviewers are saying
The card is very good! No fees for payment in different currency and very safe in internet. However the support in case of incident is disappointing. I had a case of scam that happened in April and... See more
One on the best thing of You is security of your data.
Ningun problema excepto darla de alta en apple pay.
Company details
About Tarjeta YOU (Advanzia Bank)
Written by the company
Advanzia es un banco digital especializado en el negocio de las tarjetas de crédito para clientes particulares y corporativos.
Para los clientes particulares, Advanzia ofrece la Tarjeta YOU. Como medio de pago flexible y aceptado en todo el mundo, incluye las ventajas de una Mastercard Gold - sin comisión anual y sin comisión cajeros de todo el mundo. ¿Interesado? Haz clic aquí para solicitar tu Tarjeta YOU.
Además, Advanzia ofrece tarjetas de crédito de marca compartida para clientes empresariales. De este modo, las empresas combinan la fidelidad de sus clientes con las ventajas exclusivas de una tarjeta de crédito premium. Puedes encontrar más información en nuestro sitio web para socios corporativos.
If you want to review other Advanzia Bank credit card products, please go to Gebührenfrei Mastercard Gold for customers in Germany, Carte ZERO for customers in France, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.
Además, Advanzia ofrece tarjetas de crédito de marca compartida para clientes empresariales. De este modo, las empresas combinan la fidelidad de sus clientes con las ventajas exclusivas de una tarjeta de crédito premium. Puedes encontrar más información en nuestro sitio web para socios corporativos.
If you want to review other Advanzia Bank credit card products, please go to Gebührenfrei Mastercard Gold for customers in Germany, Carte ZERO for customers in France, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.
Contact info
Apdo. de correos 52053, 28080 , Madrid, Spain
- 900 827 555
- clientes@tarjetayou.es
- tarjetayou.es
4.0
Great
2K reviews
Replied to 6% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
April 11, 2022
Absolutely useless
Frustrating customer service. I received the card in fairly good time but then have not ever been able to access the Area YOU, which makes the card unusable. This is apparently a problem for various others which they mentioned they were trying to sort. Customer service has now just stopped communicating entirely. I have been requesting closure of my account for over a month, but nada. It's a pity as on paper, this seems like it could be a great card.
March 29, 2022
Unprompted review
Reply from Tarjeta YOU (Advanzia Bank)
Muchas gracias por tu feedback. En primer lugar, nos gustaría pedirte disculpas por las molestias y agradecerte por hacernos llegar tu crítica. Actualmente estamos trabajando en la mejora de nuestro portal de clientes online. Esto será más fácil y más claro después de la finalización de éstos. Muchas gracias por tu paciencia y comprensión.
Atentamente,
Servicio de Atención al Cliente Tarjeta YOU
I think it is too soon to give a real…
I think it is too soon to give a real answer but anyway untill know is ok
March 17, 2022
All fantastic
February 21, 2022
Reply from Tarjeta YOU (Advanzia Bank)
Gracias por tu feedback. Estaríamos encantados de poder ayudarte más. Como necesitamos más datos tuyos, nos gustaría que te pusieras en contacto con nosotros por correo electrónico. Para asegurar que tus datos sean tratados de forma confidencial, por favor escríbenos a clientes@tarjetayou.es con el asunto "Trustpilot". Nuestro servicio de atención al cliente se pondrá en contacto contigo lo antes posible para encontrar juntos una solución.
Atentamente,
Servicio de Atención al Cliente Tarjeta YOU
I am happy with the speed of issuing…
I am happy with the speed of issuing the card and the communication with the entity. So far I have had no problems. Well, they actually just released it and I used its first use.
January 27, 2022
Poor business strategy. Requests rejected in spite of clear documentation.
I have the German version of this card and it was very easy to request. It is a pain in Spain division. They don't have expansion ideas. They reject the requests without valid reasons, even if an EU person requests a card. Better look for other options.
January 20, 2022
Unprompted review
Reply from Tarjeta YOU (Advanzia Bank)
Gracias por tu feedback. Estaríamos encantados de poder ayudarte más. Como necesitamos más datos tuyos, nos gustaría que te pusieras en contacto con nosotros por correo electrónico. Para asegurar que tus datos sean tratados de forma confidencial, por favor escríbenos a clientes@tarjetayou.es con el asunto "Trustpilot". Nuestro servicio de atención al cliente se pondrá en contacto contigo lo antes posible para encontrar juntos una solución.
Atentamente,
Servicio de Atención al Cliente Tarjeta YOU
I like very much this card
I like very much this card. Top security and very good telephonic attemption to the client. I recommend it
January 5, 2022
I still don´t get the PIN code.
January 3, 2022
For me it was easy to get
For me it was easy to get, and it really works. I'm happy!
December 30, 2021
I am happy with card difficult to get…
I am happy with card difficult to get started but generally fuss free
December 28, 2021
I like it but I still don't know how I…
I like it but I still don't know how I have to return the money, but in my opinion the card is worth it, I recommend
December 28, 2021
Over charged..not satisfied
December 17, 2021
It's very simple and easy to get this…
It's very simple and easy to get this card you make it so easy for clients to get this card I really appreciate your service
Thankyou
December 17, 2021
The security leaves much to be desired
The security leaves much to be desired. the credit card did not reach me, someone intercepted it on the way and made purchases with it. When I call to request information they ask me for all kinds of information to verify my identity, however they sent the credit card by ordinary mail and activated. I never received an activated card, except this one. All the cards that I receive must be activated by verifying that I am the owner.
December 17, 2021
Reply from Tarjeta YOU (Advanzia Bank)
Gracias por tu feedback. Estaríamos encantados de poder ayudarte más. Como necesitamos más datos tuyos, nos gustaría que te pusieras en contacto con nosotros por correo electrónico. Para asegurar que tus datos sean tratados de forma confidencial, por favor escríbenos a clientes@tarjetayou.es con el asunto "Trustpilot". Nuestro servicio de atención al cliente se pondrá en contacto contigo lo antes posible para encontrar juntos una solución.
Atentamente,
Servicio de Atención al Cliente Tarjeta YOU
Am hippy of using tarjeta you,it really…
Am hippy of using tarjeta you,it really helado me in certamen way .
December 10, 2021
Reply from Tarjeta YOU (Advanzia Bank)
Gracias por tu feedback. Estaríamos encantados de poder ayudarte más. Como necesitamos más datos tuyos, nos gustaría que te pusieras en contacto con nosotros por correo electrónico. Para asegurar que tus datos sean tratados de forma confidencial, por favor escríbenos a clientes@tarjetayou.es con el asunto "Trustpilot". Nuestro servicio de atención al cliente se pondrá en contacto contigo lo antes posible para encontrar juntos una solución.
Atentamente,
Servicio de Atención al Cliente Tarjeta YOU
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