Taskrabbit UK Reviews 21,866

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 4,609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly demeanor. Many people found the service to be excellent, appreciating the ease of use and the quality of the work performed, especially for tasks like furniture assembly. The user experience is consistently described as positive, with many finding the platform easy to navigate and effective in connecting them with suitable help. However, some customers also noted issues with the product itself, such as missing parts, which sometimes prevented full assembly. A few other people also felt that the service was unreliable, citing instances where workers did not show up or cancelled last minute, leading to frustration and inconvenience.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and communication... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the end product,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the service is easy to use and... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the end product,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used TaskRabbit to help put together some IKEA furniture and had a really great experience. It was super easy to book, choose exactly what needed doing, and find someone suitable. The pricing felt ver... See more

Company replied

Rated 4 out of 5 stars

As a company and person i had to assemble my furniture i have no complaints. Communication was good, person put on shoe covers when arriving. The let down was the furniture that was missing parts so c... See more

Company replied

Rated 4 out of 5 stars

Ralf A did an excellent job, the wardrobes were built on the same day of delivery. He was methodical and worked hard completing the wardrobes without delay. The robes look great I'm very pleased wit... See more

Company replied

Rated 4 out of 5 stars

The installer was amazing ; on time , fast worker , polite , did a great job The app messaging service is rubbish however , full of 404 errors and nothing works ; can’t fault the actual service , bu... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    22K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

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    Rated 5 out of 5 stars

    Excellent

    Excellent ! TaskRabbit is very helpful and provides a variety of people from different sectors and skill sets. You can easily filter through what your requirements are which is helpful!

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Such a good worker

    Such a good worker, make a fantastic job with wonderful ikea wardrobes , so very pleased

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Great job

    Yaroslav was great at his job - he worked efficiently and created and fixed our bookcases to the wall brilliantly. He was polite, tidy, flexible with requests and made helpful suggestions.

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Quick service and very efficient

    Quick service and very efficient

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Service fast and professional

    Service, booking and fair price

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Very helpful and very pleasant and very…

    Very helpful and very pleasant and very tidy
    Made a great job of constructing bedroom furniture

    April 27, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 4 out of 5 stars

    Wardrobe construction

    Wardrobe construction. Job done efficiently, only problem was getting cardboard removedB

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Great service

    Great service

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Friendly and helpful

    Friendly and helpful, assembled sofa perfectly

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Great Service

    The fitter Paul was very polite and friendly and did an excellent job showing attention to detail to make sure everything was right. I would highly recommend this service

    April 28, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 4 out of 5 stars

    It was easy to book IKEA assembly when…

    It was easy to book IKEA assembly when I ordered. The tasker was great - turned up on time, did a brilliant job.

    It wasn't clear when I got confirmation from Taskrabbit if I needed to contact the tasker to check he had my details. It just says 'You can now contact XX'. There is only an option to phone.

    It might be useful to be able to send a message - either through Taskrabbit or WhatsApp. And for the messaging to be clearer about what I needed to do (which turned out to be nothing).

    April 28, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 4 out of 5 stars

    The installer was amazing

    The installer was amazing ; on time , fast worker , polite , did a great job
    The app messaging service is rubbish however , full of 404 errors and nothing works ; can’t fault the actual service , but your tech needs improving

    April 27, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    I was very pleased

    I was very pleased.
    Mr. Yildiray is a wonderful person who does his job well.
    He was very quick and finished very fast.
    I recommend him to everyone.

    April 28, 2026
    Rated 2 out of 5 stars

    Awful customer service.

    The tasker himself was great, however Ikea delivered the wrong parts so he wasn’t able to complete the full task. I have raised this with Ikea who claimed that as we booked task rabbit separately, it’s down to them to sort. I would expect a refund for the parts that couldn’t be fitted as I then had to fit them myself once Ikea had sent replacements. I have requested to be contacted via task rabbit website and heard nothing! There isn’t even a number for any customer service, just an online robot who knows nothing! I need to speak to a human to sort this and I am disgusted in the level of customer service (outside of the task). Please get in contact.

    April 19, 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 2 out of 5 stars

    App needs more development

    App needs more development. Struggle to use and raised a support ticket with no response

    April 27, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

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