Taskrabbit US Reviews 57,309

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their expertise and efficiency in completing tasks. The service is consistently described as excellent, with many appreciating the ease of scheduling, clear communication, and the overall positive outcome of their jobs. Reviewers also value the thorough vetting of professionals and the seamless user experience provided by the platform. However, some people were dissatisfied with the pricing, feeling that the company adds significant costs on top of the tasker's rate, making the service more expensive than expected. A few other people also felt that the quality of the product or service could be inconsistent, citing instances of taskers being late or not completing jobs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and friendly... See more

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over hidden charges and... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have mixed feelings. The TaskRabbit person I eventually hired did a great job and I was very pleased. But I was disappointed that the first person I hired cancelled at the very last minute and eve... See more

Rated 5 out of 5 stars

Greatly appreciate the vetting of the professionals..very trustworthy and helpful. That said, I know any time a hard working individual is providing a service they deserve to be paid top dollar. I d... See more

Rated 5 out of 5 stars

My tech was Denis P and he let me know that my TV’s were in fact mounted properly, after another tech from a different company told me my TV’s were on the verge of falling of their mount. He courteous... See more

Rated 5 out of 5 stars

Josh is excellent. Perfect person for the job as a trained master carpenter! We had 4 pieces from IKEA - full disclosure - started one on our own & got frustrated and angry! Josh arrived early even!... See more


Company details

  1. Flat Pack Assembly
  2. House Cleaning Service
  3. Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

57K reviews

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Rated 5 out of 5 stars

I must say that I was very impressed…

I must say that I was very impressed with the gentleman who had assembled a bed for me. I had stepped out to walk my dog and run to the Bank to withdraw some cash to pay him when he completed the task. When I walked into my apartment the bed was about 95 percent assembled. So it took him less than 2 hours to assemble the bed. I was skeptical at first but he proved me wrong

September 11, 2025
Rated 3 out of 5 stars

Great service but high prices and fees

Great service, but the prices are way too high plus taxes and fees.

June 14, 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi there- Thank you for your feedback. We’re committed to making Taskrabbit financially accessible to everyone, and your input helps us understand these opportunities. Please know that our fee supports the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-Taskrabbit-Trust-Support-Fee- (https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-)

Rated 3 out of 5 stars

a mix of good and bad

While there's no doubt that it's a great platform with plenty of tasker options near you, there are some issues that don't make it a good customer experience overall.
The pricing is confusing as the additional charges aren't mentioned upfront and only get added later. Also, there's no way to add feedback or rating to someone who cancels or doesn't communicate after you pay the deposit

June 13, 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Faiza-We're sorry for any confusion about your invoice. The Trust & Support fee is charged hourly, as noted on the final booking page before you confirmed your task. This fee helps us maintain a safe community. Learn more here:https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

Rated 5 out of 5 stars

The app was very easy to use

The app was very easy to use. It's user friendly and smooth. Highly recommended.

The person who installed the window air conditioner is an expert and he was professional.

June 13, 2026
Rated 1 out of 5 stars

Tasker caused $20,000 in damages

I hired a mover on Task Rabbit to help me move. I went out of my way to be kind. I rented the truck and provided drinks and lunch for him. The tasker neglected to fully turn off the water when he disconnected my washing machine. I came back to the property two weeks later to let the cleaners in, and there was such a bad leak, the ceiling was caving in (washer was upstairs). The carpet upstairs was also destroyed. Tasker caused $20,000 of damages and now Task Rabitt is refusing to pay for the damages. They’ve definitely got a law suit coming their way. I’m sure it’s not their first.
Their practices are SUPER shady. You have very little information about your tasker, often only their first name, self proclaimed skill set and fake ratings on Task Rabbit.
When there are problems, it’s impossible to get ahold of anyone. And when they finally send you an email 2 weeks later, they simply refuse to pay for the damages they caused. Let this be a warning. Task Rabbit is SUPER shady. Will never use them ever again.

May 16, 2026
Unprompted review
Taskrabbit US logo

Reply from Taskrabbit US

Hi Kristy- We're deeply sorry that damage occurred during your task. We know that when services are requested, a high level of quality is expected, and that's not what was delivered to you. While our Happiness Pledge can assist with some tasks, our best offer may not always be satisfactory and this is why we encourage the use of personal insurance for compensation as well. If you haven't already, contact your personal insurance company to see what options are available to you.

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