Taskrabbit US Reviews 57,309

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their expertise and efficiency in completing tasks. The service is consistently described as excellent, with many appreciating the ease of scheduling, clear communication, and the overall positive outcome of their jobs. Reviewers also value the thorough vetting of professionals and the seamless user experience provided by the platform. However, some people were dissatisfied with the pricing, feeling that the company adds significant costs on top of the tasker's rate, making the service more expensive than expected. A few other people also felt that the quality of the product or service could be inconsistent, citing instances of taskers being late or not completing jobs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and friendly... See more

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over hidden charges and... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have mixed feelings. The TaskRabbit person I eventually hired did a great job and I was very pleased. But I was disappointed that the first person I hired cancelled at the very last minute and eve... See more

Rated 5 out of 5 stars

Greatly appreciate the vetting of the professionals..very trustworthy and helpful. That said, I know any time a hard working individual is providing a service they deserve to be paid top dollar. I d... See more

Rated 5 out of 5 stars

My tech was Denis P and he let me know that my TV’s were in fact mounted properly, after another tech from a different company told me my TV’s were on the verge of falling of their mount. He courteous... See more

Rated 5 out of 5 stars

Josh is excellent. Perfect person for the job as a trained master carpenter! We had 4 pieces from IKEA - full disclosure - started one on our own & got frustrated and angry! Josh arrived early even!... See more


Company details

  1. Flat Pack Assembly
  2. House Cleaning Service
  3. Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

57K reviews

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Rated 5 out of 5 stars

Effective, efficient resource for small moves

I was able to quickly hire two capable movers to move a heavy piece of furniture down a narrow internal staircase and a second external flight of stairs. The “task” was easy to set up and my desk survived its journey without a scratch.

June 13, 2026
Rated 5 out of 5 stars

It was a pleasure!

Alex was on time, knew what to do, and left me with new shelving in a closet. It was easy and pleasant to have the job done so efficiently.

June 12, 2026
Rated 1 out of 5 stars

Taskrabbit are extremely disrespectful…

Taskrabbit are extremely disrespectful to Taskers! especially to their long time true elite Taskers. They search for every reason to permanently banned them regardless of how minor a situation is. Their goal is to replace the high quality Taskers with low rate, new workers with limited to no experience, to compensate for their increasing fees. Absolutely disgusting and disgraceful. Hope this company gets sue

June 16, 2026
Unprompted review
Taskrabbit US logo

Reply from Taskrabbit US

Hi,

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Rated 5 out of 5 stars

It was Easy

It was easy. App is straight forward. The movers were amazing. Careful, efficient, and kind.

June 13, 2026
Rated 5 out of 5 stars

Brian

Mikheil did such a wonderful job. He was very kind and worked very efficiently. I would absoluetly hire him again:)

June 12, 2026
Rated 5 out of 5 stars

Excellent

Excellent!
Qualified person came same day and completed efficiently at a reasonable cost. Highly recommend and will use again.

June 13, 2026
Rated 1 out of 5 stars

My task was fine but management was the…

My task was fine but management was the worst! If you use this company and have a problem, good luck trying to solve it!
I cannot get help from anyone and I’m very unhappy with my service. They move you around and waste your time, so they don’t have to answer the questions that you have.!
Terrible customer service I would give a zero if I could!

June 13, 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi,

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. We apologize for the inconvenience.

Rated 5 out of 5 stars

Andrei was great

Andrei was great. We had a little delay getting him in the building but he showed great patience. He was creative in spoiling an issue and was professional.

June 13, 2026
Rated 5 out of 5 stars

Katia was fantastic from start to…

Katia was fantastic from start to finish. She maintained excellent communication through the app, arrived promptly on time, and followed all instructions without any need for micromanaging. I am extremely pleased with the quality of her work and will absolutely be hiring her again for future cleaning projects.

Her attention to detail was exceptional. She cleaned my kitchen thoroughly, even taking the time to clean each blind individually. My refrigerator looks amazing, and the entire kitchen is spotless and pristine. In fact, it’s been three days since the cleaning, and everything still looks so good that I don’t even want to go into the kitchen and mess up her work!

If you’re looking for someone who is reliable, professional, and incredibly thorough, I highly recommend Katia.

June 13, 2026
Rated 5 out of 5 stars

Excellent work!!

Great communication. Variety of takers. Good resumes. Derrick was past fabulous. Excellent execution with a difficult task.

June 12, 2026
Rated 4 out of 5 stars

The app itself is useful

The app itself is useful. I got a really nice and hard worker. The only issues for me were that some people don’t respond or not soon enough and for small jobs alot of people only want jobs with a two hour limit. I get that on their part it’s just frustrating on mine .

June 13, 2026
Rated 5 out of 5 stars

Easy to obtain 'Help' (on tasks-projects)

The reason I continue to use TaskRabbit is because of the quality of the workers ('taskers') that you deploy. Now that I've deployed 3 'taskers' for 3 different projects ('tasks') it's obvious, to me, that you are screening and rating these workers so that the effective and competitive workers are easy to find and engage.

June 13, 2026

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