Tasmanian Gourmet Online Reviews 

158
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just received the biggest, freshest and best tasting Tasmanian cherries. They were posted in Hobart on Monday morning and I received them in Cairns on Tuesday afternoon. I ordered some last year and... See more

Rated 5 out of 5 stars

Tasmania Gourmet Gifts are the best!! Melissa has always delivered exactly what's ordered, on time and suor helpful. Their range is terrific. Although I order from Edinburgh in Scotland for my daught... See more

Rated 5 out of 5 stars

We purchased fresh Wasabi and fresh Wasabi leaves for Christmas and New Years entertaining and lived the option to order and have our items delivered closer to Christmas. Both arrived still incredibly... See more

Rated 5 out of 5 stars

WOW WOW WOW I’m so glad I came across Tasmanian Gourmet Online. I ordered the Hansen Orchard cherries as a present for my cherry mad brother. They arrived promptly and boy oh boy they were spectac... See more

Company details

  1. Gourmet Grocery Store

Written by the company

We deliver a taste of Tasmania to homes and businesses across Australia and the globe. We provide over 1200 premium gourmet and artisanal products from over 150 Tasmanian producers and makers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(158)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I liked the choices I had which meant I…

I liked the choices I had which meant I could send a little surprise ‘treat’ gift to my mum without breaking the bank and there was nothing in the little hamper that she didn’t like. Products were fantastic quality and beautifully presented.
What I really appreciated is that I wasn’t spammed with a hundred emails afterwards - that shows real customer courtesy. Five stars from me well deserved.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Tassie Shopper

My order was delivered quickly and the packaging used was excellent. I had two fridge products that were packed in a cool back with a frozen block. The balance of my order was in a straw material which held the glass products. The box they were in was made of polystyrene and secured with tape. I have yet to use the products, but I am sure they will meet my expectations.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products & Service

Great Products, Efficient and Fair Priced shipping. Good packing. Spent some time browsing the amazing catalogue of products and build yourself a box of treats!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company - they sell rotten & expired goods

Do not buy from this company - if I could only give "zero stars" that would be my rating. The reason for our very low rating of this company is that they sold us several expired fish products, posted at my expense as as Express Parcel, but the parcel was still 2 weeks in transit, it arrived luke-warm, strongly smelling of fish, and the entire content (smoked eel, salmon pates, tartar sauce) was completely decomposed and entirely inedible.

I immediately contacted the vendor, asked for an explanation why this could happen and a replacement of the expired and decomposed goods - no response until today, A day later I contacted them again and just asked for my purchase price of AUD 119.50 to be refunded - again, no response. We neither got a replacement, nor a refund, and are now sitting on increasingly stinking products that we are keeping as evidence until the matter is resolved (if ever). Very, very disappointing !

This entire conduct and behaviour in my view is completely inappropriate for a vendor who prides itself on great customer service ("nada" in my view) and the ability to provide its customers with about 1,500 mostly gourmet products - there was nothing "gourmet" about our rotten fish products, and essentially I paid 120 Australian Dollars for junk.

I leave it up to the reader to make up his / her mind about this "gourmet" online store, but recommend to stay away from them, as their entire operation seems to be a rip-off.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Tasmanian Gourmet products are fabulous

Tasmanian Gourmet products are wonderful and make great gifts; the company are efficient and deliveries made promptly; staff have been very helpful when I have needed to make a change to order details; our friends love receiving baskets from Tasmanian Gourmet!

August 12, 2024
Unprompted review
Rated 4 out of 5 stars

New season truffles excellent

New season truffles excellent - the perfect accompaniment with scrambled egg. The wonderful texture of the thinly grated slices from the whole were earthy and everything one would expect. The cool packaging saved my truffles as Australia Post failed to deliver the package and dumped it at a post office where it was shelved and not refrigerated despite the large clear coloured label saying to keep refrigerated. Find a better delivery company for first grade products!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot believe how quickly my order arrived

I cannot believe how quickly my order was delivered and how well packed it was. It goes without saying that the cheeses were delicious and I will certainly be reordering soon. Both the jam and marmalade were delicious and it was so nice that they had flavour instead of just tasting of sugar.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

I love buying the Tasmanian products

I love buying the Tasmanian products, especially as gifts, quality is excellent, taste is always superb, service from Tasmanian Gourmet is always very professional, delivery is very quick. I would highly recommend everything. I have been buying from here for many years, makes feel like home.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful hamper!

I’m more than happy with the service and amazing hamper I ordered for my husband’s birthday day.
It arrived quickly and all the cold produce was in perfect condition, I feel it would probably have been alright should there have been a delay in delivery. Wonderful quality everything as good as it looks on line and a wonderful way to experience Tasmania treats at home. My husband was more than pleased and the pickle onions the best he’s tasted. I cannot recommend them enough.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

In store or online we absolutely love this business. Really beautiful Tasmanian products including our new favourite vinegars from Wild Mother.

June 10, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look