Just received the biggest, freshest and best tasting Tasmanian cherries. They were posted in Hobart on Monday morning and I received them in Cairns on Tuesday afternoon. I ordered some last year and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tasmania Gourmet Gifts are the best!! Melissa has always delivered exactly what's ordered, on time and suor helpful. Their range is terrific. Although I order from Edinburgh in Scotland for my daught... See more
We purchased fresh Wasabi and fresh Wasabi leaves for Christmas and New Years entertaining and lived the option to order and have our items delivered closer to Christmas. Both arrived still incredibly... See more
WOW WOW WOW I’m so glad I came across Tasmanian Gourmet Online. I ordered the Hansen Orchard cherries as a present for my cherry mad brother. They arrived promptly and boy oh boy they were spectac... See more
Company details
Written by the company
We deliver a taste of Tasmania to homes and businesses across Australia and the globe. We provide over 1200 premium gourmet and artisanal products from over 150 Tasmanian producers and makers.
Contact info
Rockdale, 7109, Grove, Australia
- support@tasmaniangourmetonline.com.au
- tasmaniangourmetonline.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really enjoyed everything I ordered
I really enjoyed everything I ordered, well, still enjoying, the smoked trout was delicious, the olive oil the best, the elderflower cordial really nice. Definitely will order again
Outstanding food and customer service
The food is outstanding as is the customer service. The smoked eel is wonderful.
All your delicious spicy requirements
Delicious selection of mustards, curry pastes and fresh wasabi root. We didn’t know at the time but the order was perfectly timed as our family was struck down with COVID and the wonderful spicy flavours were very comforting. Will definitely be shopping with you again! 😊
Streamline service
Streamline service. Perfectly packages. Most of all the products are beautiful.
Awesome products
Got Tasman sea salt flakes and also Tasman salt with kelp. Both items exceptionally good. Speed of postage was also excellent. Will be a regular shopper from now on .
COELIACS BEWARE!!!
COELIACS BEWARE!!!!
Misleading and Disappointing: Gluten Fiasco in a Gluten-Free Hamper
My daughter has severe Coeliac Disease, so I was thrilled to stumble upon Tasmanian Gourmet Online's promise of a gluten-free hamper as an Easter gift. However, my excitement quickly turned into frustration and disappointment upon seeing photos of her opened package.
To my horror, nestled among the supposedly gluten-free products were items clearly labeled with gluten-containing ingredients. It's not just a minor oversight; it's a dangerous deception for those with Ceoliac disease or gluten sensitivities who rely on such assurances for their health.
The lack of attention to detail and disregard for accurate labeling is utterly unacceptable. It's not just a matter of inconvenience; it's a potential health hazard. This is a colossal failure for a company marketing itself as a provider of specialised dietary products.
Furthermore, attempting to rectify the situation only added insult to injury. Customer service was unhelpful and dismissive, offering a half-hearted apology and a vague promise to "look into it." 2 months later....still crickets!
In conclusion, I would strongly advise anyone with gluten sensitivities to avoid Tasmanian Gourmet Online. Their blatant disregard for accurate labeling and customer safety makes them wholly unreliable. Save yourself the disappointment and potential health risks by exploring other, more trustworthy options.
Great products and delivery
Great products. Arrived promptly. Everything was well-packed. The fresh wasabi was wrapped in an ice pack so arrived fresh. Everything was professionally done.
Bobbie Bear filled with wheat and…
Bobbie Bear filled with wheat and lavender arrived promptly and is very cute in appearance and smells delightful. I haven’t used it as a heat pack or a cold pack as yet so can’t comment on that aspect, but I’m sure the lavender aroma near my pillow helps me sleep. 👍
Great products delivered promptly and…
Great products delivered promptly and safely wrapped
Total lack of communication when things go wrong. I don't normally write negative reviews…
I don't normally write negative reviews but because all attempts to communicate with this company have been ignored I find it necessary to alert other shoppers. As the gourmet hamper was a gift, the recipient wasn't looking out for it. Australia Post took the parcel to the Post office not to the address and despite the recipients phone number being supplied she was not notified. As this was a perishable parcel more care should be taken. Anzac day holiday prevented collection therefore the cheese was only fit for the bin! Despite my 2 written attempts to contact the company and completing their generated review page, no replies to my questions so sorry never again!!
A great small business
I'm in Queensland and order walnut butter from this company which I can't find anywhere else, and it's delicious and healthy. Customer service and packaging is very good also.
Fabulous produce
Tasmanian Gourmet Online created the most amazing bespoke Mother's Day Hamper for my MIL. She loved every product, the service was amazing, the presentation was beautiful & the delivery interstate faultless. Highly recommend!
order came in good time and wine bottle…
order came in good time and wine bottle was protected very well, thank you.
Prompt service with goods well packed
Prompt service with goods well packed
Always excellent products and service.
Always excellent products and service.
Excellent Product
Excellent Product, Service, Communication & Delivery, Highly Recommend AAA+++++
Needed a last minute vegan easter egg…
Needed a last minute vegan easter egg and Tasmanian Gourmet Online (specifically Hani Hoang – Office Coordinator) went out of their way to ensure it was sent immediately and received in time. Great customer service, very impressed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








