Tasmanian Gourmet Online Reviews 

158
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Just received the biggest, freshest and best tasting Tasmanian cherries. They were posted in Hobart on Monday morning and I received them in Cairns on Tuesday afternoon. I ordered some last year and... See more

Rated 5 out of 5 stars

Tasmania Gourmet Gifts are the best!! Melissa has always delivered exactly what's ordered, on time and suor helpful. Their range is terrific. Although I order from Edinburgh in Scotland for my daught... See more

Rated 5 out of 5 stars

We purchased fresh Wasabi and fresh Wasabi leaves for Christmas and New Years entertaining and lived the option to order and have our items delivered closer to Christmas. Both arrived still incredibly... See more

Rated 5 out of 5 stars

WOW WOW WOW I’m so glad I came across Tasmanian Gourmet Online. I ordered the Hansen Orchard cherries as a present for my cherry mad brother. They arrived promptly and boy oh boy they were spectac... See more

Company details

  1. Gourmet Grocery Store

Written by the company

We deliver a taste of Tasmania to homes and businesses across Australia and the globe. We provide over 1200 premium gourmet and artisanal products from over 150 Tasmanian producers and makers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(158)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

All your delicious spicy requirements

Delicious selection of mustards, curry pastes and fresh wasabi root. We didn’t know at the time but the order was perfectly timed as our family was struck down with COVID and the wonderful spicy flavours were very comforting. Will definitely be shopping with you again! 😊

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome products

Got Tasman sea salt flakes and also Tasman salt with kelp. Both items exceptionally good. Speed of postage was also excellent. Will be a regular shopper from now on .

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

COELIACS BEWARE!!!

COELIACS BEWARE!!!!
Misleading and Disappointing: Gluten Fiasco in a Gluten-Free Hamper

My daughter has severe Coeliac Disease, so I was thrilled to stumble upon Tasmanian Gourmet Online's promise of a gluten-free hamper as an Easter gift. However, my excitement quickly turned into frustration and disappointment upon seeing photos of her opened package.

To my horror, nestled among the supposedly gluten-free products were items clearly labeled with gluten-containing ingredients. It's not just a minor oversight; it's a dangerous deception for those with Ceoliac disease or gluten sensitivities who rely on such assurances for their health.

The lack of attention to detail and disregard for accurate labeling is utterly unacceptable. It's not just a matter of inconvenience; it's a potential health hazard. This is a colossal failure for a company marketing itself as a provider of specialised dietary products.

Furthermore, attempting to rectify the situation only added insult to injury. Customer service was unhelpful and dismissive, offering a half-hearted apology and a vague promise to "look into it." 2 months later....still crickets!

In conclusion, I would strongly advise anyone with gluten sensitivities to avoid Tasmanian Gourmet Online. Their blatant disregard for accurate labeling and customer safety makes them wholly unreliable. Save yourself the disappointment and potential health risks by exploring other, more trustworthy options.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great products and delivery

Great products. Arrived promptly. Everything was well-packed. The fresh wasabi was wrapped in an ice pack so arrived fresh. Everything was professionally done.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Bobbie Bear filled with wheat and…

Bobbie Bear filled with wheat and lavender arrived promptly and is very cute in appearance and smells delightful. I haven’t used it as a heat pack or a cold pack as yet so can’t comment on that aspect, but I’m sure the lavender aroma near my pillow helps me sleep. 👍

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

Total lack of communication when things go wrong. I don't normally write negative reviews…

I don't normally write negative reviews but because all attempts to communicate with this company have been ignored I find it necessary to alert other shoppers. As the gourmet hamper was a gift, the recipient wasn't looking out for it. Australia Post took the parcel to the Post office not to the address and despite the recipients phone number being supplied she was not notified. As this was a perishable parcel more care should be taken. Anzac day holiday prevented collection therefore the cheese was only fit for the bin! Despite my 2 written attempts to contact the company and completing their generated review page, no replies to my questions so sorry never again!!

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

A great small business

I'm in Queensland and order walnut butter from this company which I can't find anywhere else, and it's delicious and healthy. Customer service and packaging is very good also.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous produce

Tasmanian Gourmet Online created the most amazing bespoke Mother's Day Hamper for my MIL. She loved every product, the service was amazing, the presentation was beautiful & the delivery interstate faultless. Highly recommend!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a last minute vegan easter egg…

Needed a last minute vegan easter egg and Tasmanian Gourmet Online (specifically Hani Hoang – Office Coordinator) went out of their way to ensure it was sent immediately and received in time. Great customer service, very impressed.

March 26, 2024
Unprompted review

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