The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... See more
We’ve had our new car 13 months - Our contact with Peugeot, Sol,was excellent. Thorough, explained everything and well considering we hadn’t owned an all electric car before. Polite and helpful, a... See more
Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't k... See more
Company details
Information provided by various external sources
For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services
Contact info
Mansfield Road, NG5, Nottingham, United Kingdom
- tatescars.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchasing new car
Professional Knowledgable service throughout purchasing my new car. Communication at all stages of ordering and collecting.

Reply from Tates
New car purchase.
I ordered my new car in May this year, I was told a factory build would take 5-6 months, but I was so happy when the car was delivered to site three months later,the whole sales team at tates Crawley were so professional and very helpful they kept me fully informed every few weeks, handover was great along with a good level of aftersales follow up.
I would highly recommend tates Crawley if your looking to buy a new car.

Reply from Tates
Purchase of car
Excellent service from Dan Fogg (Tate's Pyecombe) when I recently purchased a car; polite and very professional.

Reply from Tates
Great service
Great service
Many thanks for all the care and attention to detail when we purchased our new car
Special thanks to Max

Reply from Tates
I have always had outstanding service …
I have always had outstanding service from James and Callum at Tates Portslade. Which is why i am onto my fourth car from them now. I would not buy from anywhere else. They are most efficient, knowledgeable and care about the service they give.

Reply from Tates
Very professional service
Ian in Hyundai sales is great no pushy selling just well informed advice from all that work there. I would
Highly recommended them

Reply from Tates
Fantastic service as always
Fantastic service as always. We have just bought our third car from you.

Reply from Tates
Great experience purchasing my new…
Great experience purchasing my new Citroen , Callum was on point every step of the way. Will definitely be a return customer.

Reply from Tates
Purchased without a hitch after sales not a happy bunny
I would like to give the reasons for giving a 3 star rating I was very impressed with Max(5 Star ⭐️) Sales Executive unfortunately there was a minor part missing which was a dust cover for one of the usb ports 4 months later I'm still waiting for this to be rectified, also the car was in the bodyshop whilst in there the parcel shelf where it is secured the retaining part in the boot was bent & still waiting for that to be replaced, after sales service just 1star

Reply from Tates
Ian and Max are just great
Ian and Max are just great! They are the main reason we bought our latest Hyundai from them instead of another dealer closer to where we live.

Reply from Tates
The right car at the right price
The car was the age/price/mileage we were looking for and a more recent model of our current car, which we knew would be able to manage all the trips we would need to do.

Reply from Tates
Would recommend
Friendly sales without the hard sell. Have been a customer of Tates for years and I'm happy with the level of service. Nothing bad to say if you go in with realistic expectations!

Reply from Tates
Very efficient in all aspects of the sale
Very efficient in all aspects of the sale and found Ian easy and pleasant to deal with.
Just waiting for clarity how to get the i10 information system to recognise the national speed limit sign but hoping that will be sorted soon. Many thanks

Reply from Tates
Very helpful car sales staff
The attention given to us by Ian Stock was second to none. It was the fourth car we have bought from him and we trust him completely.

Reply from Tates
Friendly and helpful
Friendly, helpful staff from the minute we stepped foot in the showroom. Very different to other garages that we had visited in the area. This is my first Citroen but so far I have been absolutely delighted with it.

Reply from Tates
Customer satisfaction first
Very caring and truly want to please as they always seem to want customer satisfaction

Reply from Tates
I have had a good experience
I have had a good experience with tates cars. My finance agreement was coming to an end on my citroen car. I went into the store and Callum went through different options of new cars. Whilst i was waiting for my new car i was kept in the loop. When it came to collect my new car and hand my old car in the change over was swift, no issues at all, everything was explained very well. Callum was very friendly along with his other members of the team. Nothing's ever too much and always happy to help and always just a phone call away.

Reply from Tates
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







