Tates Reviews 

1,270
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... See more

Rated 5 out of 5 stars

Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... See more

Rated 5 out of 5 stars

We’ve had our new car 13 months - Our contact with Peugeot, Sol,was excellent. Thorough, explained everything and well considering we hadn’t owned an all electric car before. Polite and helpful, a... See more

Rated 1 out of 5 stars

Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't k... See more

Company details

  1. Car Dealer

Information provided by various external sources

For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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4.0

All reviews

(1,270)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are really lovely

The staff are really lovely, and couldn’t do enough for me.. and updated me all the time, about my car. So I really appreciated their professionalism and very good customer service.

September 15, 2023
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Reply from Tates

Thanks Emily for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Always helpful and honest.

Always helpful and honest.
Car arrived within a good time frame.

October 5, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Satisfied Customer

Your Shoreham Hyundai staff were attentive and efficient. Many thanks.

September 9, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Great staff

Great staff. Been with Tates now for some 15 years. Would not dream of going anywhere else.

September 14, 2023
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Reply from Tates

Thanks Roy for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Good honest service

Good honest service. Not too pushy but always willing to answer queries. Friendly and professional

September 30, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Was amazing communication excellent…

Was amazing communication excellent customer service made myself an family feel extremely comfortable. Explained everything so I could understand.

September 25, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Many thanks to Citroën service manager…

Many thanks to Citroën service manager Steve Coppard and colleagues for a seamless first year inspection of my Ami electric. Courtesy and competence are a great combination. I liked the bonus of a video clip of the inspection process by Steven Banks. Thanks again.

October 4, 2023
Unprompted review
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. I will pass your kind comments on to Steve and the team. Thanks

Rated 5 out of 5 stars

Good service

Good service, They are most efficient!

September 28, 2023
Unprompted review
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Pleasure doing business with company

Pleasure doing business with company. Pleasant experience and very helpful, very patient waiting for payment. On day of collection all went smoothly, James did the unveiling of the car and went through all the necessary instructions and handed the car over to me. I got lucky, I was in the right place at the right time for this particular purchase and with the help of James all went smoothly.

September 21, 2023
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Reply from Tates

Ian, thank you for your kind review; we are happy to pass along your comments to the team here at Tates.

Rated 5 out of 5 stars

The little things

Recently had my Hyundai serviced, it was delivered back to me at home all clean and looking lovely. Great service. thank you Tates

September 19, 2023
Unprompted review
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Reply from Tates

Happy Customer, thank you for your kind words and this wonderful review!

Rated 5 out of 5 stars

Great service

Great service. Very supportive and communicative.

August 25, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Great service

Max was really helpful and thorough and explained everything to me clearly.

August 9, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

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