Five stars. Excellent beds and mattresses! I’ve bought four different Taurus beds and mattresses, for different family members, over the last few years and had such great service. I must have gone int... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I trust Taurus to make simply beautiful beds with very comfortable mattresses. They also made a bespoke Day-bed for me to fit a particular position. They took the measurements and we discussed... See more
I bought a narrow single Taurus bed for my daughter in 2009. I've now dismantled it because we're moving. It is still solid as a rock and in perfect condition. I cannot recommend the build quality of... See more
We’ve used Taurus beds twice and have found them to be fantastic to deal with. The service is fast and efficient yet feels personal (orders are followed up by a phone call the next day to confirm spec... See more
Company details
Written by the company
Are you hunting for a beautiful, comfortable and superbly made new bed? Taurus Beds has been building and delivering fabulous beds since 1979. This much-loved London bed shop sells upholstered frame and upholstered storage beds (ottoman beds and divan beds), as well as the hand-built wooden beds for which it was originally known. Taurus also sells superb quality orthopaedic, pocket sprung, memory foam, latex and memory-foam/pocket spring hybrid mattresses. With nationwide delivery from our online store and exceptional value pricing, Taurus never disappoints.
Contact info
167A Finchley Road, NW3 6LB, London, United Kingdom
- 020 7624 3024
- taurusbeds.co.uk
Taurus beds was very professional
Taurus beds was very professional. They would call and update us. Bed came soon, was assembled really quick and looks very sturdy and good. Our third bed from Taurus beds.
April 30, 2021
excellent service
April 27, 2021
Reply from Taurus Beds
Hi Richard, Thanks for the review. Wishing you many great snoozes to come :)
Paddington Bed - Oak Lacquer
BQE - Beauty, Quality and Excellence.
It's beautifully made, high quality furniture and excellent customer service.
April 18, 2021
Reply from Taurus Beds
Hi Austin, wow - thank you for the wonderful compliment!! We really appreciate your truly creative feedback :-)
Excellent service from start to finish
Excellent service from start to finish. The packaging around the furniture was the best I have ever seen and everything arrived in perfect condition. It is beautiful furniture and I am really pleased with it all. Thank you for your excellent customer care.
April 18, 2021
Reply from Taurus Beds
Dear Annie, I'm so happy to hear you had a smooth experience with us. And thank you for your feedback on the packaging - I'll make sure the appropriate teams get this feedback. Best wishes, Jess
Helpful
Helpful, friendly advice in relation to supply of items bought and delivered on time.
April 16, 2021
Reply from Taurus Beds
Hi John, I'm really happy to hear you had a great experience with Taurus! And thank you for your feedback.
Purchased bedside tables
Purchased bedside tables, a chest of draws and under bed boxes from Taurus beds. The service was excellent, the furniture looks great. There was an issue with one of the handles (thread was missing so the nut couldn’t hold it in place). One email to Taurus beds, special thanks to Gouldi, and a replacement handle was shipped out to me immediately. Bedside tables were made to a custom size. As my size requirements were flexible, I provided the boundaries and Taurus beds did the final size selection. They made sure that the furniture had aesthetically pleasing dimensions.
April 13, 2021
I went on holiday and stayed in a…
I went on holiday and stayed in a wonderful cottage on The Scillies where they had Taurus mattresses. I have a chronic back problem and whilst away found the mattress I slept on to really help my back. I got the details from the owner and ordered directly from Taurus. They were so helpful all the way through the process and kept me informed regarding delivery etc. On the day of delivery the mattress arrived well within the two hour time slot given. Couldn't be more pleased with my mattress. Would most certainly purchase from Taurus again if I ever needed anything else 😀
April 9, 2021
Good looking hand made bed
Good looking hand made bed. No long lead time and no fuss delivery to difficult access harbour location
April 8, 2021
Faultless process.
Seamless, professional ordering and delivery process, everything happened as I had been informed. Erection of bed by delivery men was very quick and efficient. Faultless process, very happy with my new bed.
April 6, 2021
Very happy
Very happy with both the customer service and final product.
They were extremely helpful on the phone and happy to take any questions.
The bed was finished quickly (within two weeks) and was exactly what I wanted - very pleased with my purchase.
April 3, 2021
Excellent customer service
Excellent customer service, delivery team very helpful & the new mattress is magnificent - very happy!
April 2, 2021
Over many years
Over many years, I have found Taurus to be friendly, helpful and efficient.
April 2, 2021
Good quality bed made from real wood.
Good quality bed made from real wood.
The delivery team was great too.
Thank you
March 30, 2021
Taurus beds are long lasting and the…
Taurus beds are long lasting and the were so helpful and efficient. I will always recommend them
March 23, 2021
Great product
Great product. Good customer service, kept us informed all the way. Quality craftmanship.
March 20, 2021
Great service and quality furniture
The service that I received from start to finish was fantastic; from both instore and the delivery guys. Both pieces of furniture were delivered on time and I was kept informed each step of the way. I ordered a bookshelf and chest of draws, which are solid pieces of furniture with a great finish. I would highly recommend Taurus Beds.
March 15, 2021
Customer service great.I knew what was…
Customer service great.I knew what was happening every step of the way.Delivery and assembly very quick ad efficient
March 11, 2021
Great communication excellent service
Great communication. Made to order and size. Great service. The bed looks amazing. Thankyou
March 11, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.