Taurus Beds Reviews 940

Always an excellent service. I’ve been a Taurus fan for several years and will continue!

Very helpful — doing all thy could sort out what I needed as fast as was needed

Great service from the delivery guys who carried it all upstairs and put it together. The bed frame is exactly what I needed and the quality is just as good as the one I got from them about 30 years ago and still going strong today.

Staff really helpful. Delivery was on time as arranged, great service putting the bed together. This is our 3rd bed from Taurus and will be getting another! Highly recommended,

I can't recommend Taurus Beds highly enough. From the moment I walked into the store until now, everything has been exceptional.

- Very friendly and helpful staff who help you find the right things for you
- Reliable delivery, bed was also assembled (in under 20 minutes) which was a nice touch

Great service. I was kept in the loop at all stages and all measurements confirmed. The product is very well made and I am very pleased with it.

I have bought 3 beds from taurus over the past decade. The beds are first class... Reasonably priced, they last for years and the service is exceptional (they deliver, unbox, install and remove packaging)

Highly recommended

Having needed to replace my mattress earlier this year, I went shopping for a replacement - and ended up going to Taurus Beds.

Not only did staff confirm that was where I got the last mattress from, but they could see exactly when I bought it (and confirming that, after how many years of use, it was due for replacement)! Staff were patient, gracious and helpful as I looked around the showroom. Also, Covid-sensible; e.g. masks, distancing. Timescale for delivery was as promised - and the delivery itself was quick and efficient - the delivery team were literally in and out: brought in the new mattress and collected the old one.

Plus, the new mattress is exactly what I want and need. So now, I can rest easy.

I’m very happy with my new mattress 👏👏

Very friendly staff on the phone - helpful - very easy to order and very prompt to deliver. Good communication and delivery when stated
Thank you

Taurus Beds were helpful and considerate throughout the whole process of buying zip lock mattresses and single beds
I am very happy to recommend them.

The third time I have used Taurus beds and, as on the previous two occasions, an excellent service both at the shop and with the delivery people. A very comfortable and good quality bed as well. Thank you very much.

This is our second super king bed from Taurus Beds. Came back because we love our first one that we bought about five years ago. The second bed looks slightly different, but similarly of an excellent quality (beautifully designed, with attention to detail and very sturdy). We purchased in store (shortly after the COVID restrictions were partially lifted), got all our questions answered patiently by a highly knowledgeable manager; the bed got delivered on time and even assembled in our bedroom by a skilful worker! This is what I call ‘service excellence’. Highly recommend this vendor. Will definitely come back when we need another bed.

Great pillow! Just what I wanted, arrived on time & good customer service. Would recommend.

Great service, very happy with my mattress.

We are really pleased with our new Kyoto beds. Thank you Taurus for a lovely product and great service, all delivered to Cornwall for very reasonable price!

I bought my first mattress from Taurus when I was living just up the road from them in North London, after more than 30 years this mattress has finally got to the point where it needed replacing. There is so much choice in mattresses that I struggled but I did not want something full of plastic (both for environmental reasons and because I get too hot if I lie on anything synthetic). I then found that Taurus was still in business and still making their own in North London. I bought a Pocket Sprung 1000 Mattress which my partner and I are now sleeping on and very happy with.
The mattress was delivered within the 2 hour slot stated and the delivery guys unpacked it and put it on the frame, so no hassle for me at all.
A few points worth noting:
The Protect a Bed Cotton Cool Mattress Protector which I bought with the mattress is not pure cotton but has some sort of synthetic waterproof back - shame, as I found it far too hot.
Modern sprung mattresses are much deeper than older mattresses and the depth of this one was a real surprise (looking a other makes, some are even deeper). So check that your bed frame will take them, and you may need new sheets.
The Taurus website could give more information on their website about the composition of their mattresses. I had to ask about the plastic content, but eventually had to compromise because the totally natural mattresses seemed to be more than double the price. Just a bit more detail on the website would have been useful and I would not have bought the mattress protector had I known.
I look forward to another 30 years on a Taurus mattress but this time it may last longer than I do.

I would award more stars if I could. Outstanding service and I am over the moon with the quality the Salus mattress. I was thrilled that the mattress could be delivered within 2 weeks of placing the order. The delivery team arrived promptly as scheduled. I allowed the mattress to sit in the sun and ventilate before placing it on the bed and there was no new mattress smell.
Excellent value for the exceptional quality of this 1000 pocket spring and foam top mattress. Taurus beds beats the online companies hands down.

Excellent service and wonderful quality bed + mattress. Highly recommend!!