Taurus Logistics Ltd Reviews 

261
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making the complex shipping process smooth and stress-free. The customer service is frequently highlighted as exceptional, with many appreciating the clear, timely communication and proactive updates at every step. People found the overall service to be excellent, noting the efficiency in handling paperwork and organizing logistics for vehicle transportation. Reviewers were particularly impressed with the quick response times to inquiries and the seamless experience from initial contact to final delivery.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and clear... See more

Customer service

Clients share positive opinions on customer service, highlighting the team's helpfulness and proactive... See more

Delivery service

Customers had positive experiences with delivery service, praising the professionalism and willingness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We shipped a large boat and trailer from Canada to Australia (via Europe). There was a prolonged (5month) hold-up enroute that was not the fault of Taurus. Nevertheless the staff did everything th... See more

Rated 5 out of 5 stars

I just wanted to say a big thank you for Barbara for all your help and patience. You always take the time to reply to every email — even when my questions might seem a bit silly — and I really appr... See more

Rated 5 out of 5 stars

The team at Taurus Logistics made it easy for us from the start. The agents were so helpful finding the right solution for us, very patient and giving us all the information we needed. They helped wit... See more

Rated 5 out of 5 stars

Taurus took end to end responsibility o the transportation of my car from uk to australia. The process was seamless with great support from the ground agent staff in both countries. The taurus staff... See more


Company details

  1. Freight Forwarding Service
  2. Customs Broker
  3. Logistics Service
  4. Shipping Service
  5. Vehicle Shipping Agent

Written by the company

Why we’re different, is because we offer you a specialised niche shipping service specifically tailored to solving your problem. Because we are a family owned business we can be flexible and offer many services outside traditional freight forwarding. Services like fixing an oil leak on your excavator so it doesn't miss the next sailing. Or taking photos of your yacht loading if you can't be there in person to give you piece of mind.

Our Service Promise

Written by the company

In the import and export industry, experience matters.
- We will respond to your enquiry within 24 hours. - No hidden agenda, just clear easy to follow quotations. - We'll take care of all the red tape for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(261)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

The experts, look no further ! Highly recommended

Highly recommend using Taurus. I was kept updated on the process, they were honest, transparent and assisted almost immediately when I had questions, and I had many ! Theres a few crossroads to negotiate throughout the process from the shipping company, documents to prepare for Aus Customs, insurance and their companies in Australia but it was seamless and stress free, they have all the experience and contacts to make it easier for us. Thank you Barbara, Richard, Nathaly, Hayley and Sugandi !

August 21, 2025
Rated 5 out of 5 stars

Great to deal with

Great to deal with - all of the staff I delt with through the process were super prompt, helpful and polite. Answered all my questions quickly and made the process as easy as possible. Thanks!

July 23, 2025
Rated 5 out of 5 stars

Great service!!!

Taurus personnel are very helpful from the NZ office to the Melbourne office. Special mention to Barbara, Sharon and Sugandi. Thanks a lot.

July 7, 2025
Rated 5 out of 5 stars

Shipping a vehicle overseas requires…

Shipping a vehicle overseas requires knowledgeable people to help you. Like many, I'm sure, I had no idea where to even start. However, an online search pointed me in the direction of Taurus.
I was very impressed with the knowledge of the team at Taurus, who immediately put me at ease that they knew their subject well and my process would be "in safe hands".
The communication from the team at Taurus was also a standout, as they were always available to discuss the process and progress, either by e-mail, or by phone.
I would be happy to recommend the team at Taurus, for anyone considering shipping a vehicle.

July 6, 2025
Rated 5 out of 5 stars

Champions

Staff knowledge is excellent and superior customer service. Very prompt and thorough in dealing with initial enquiry to the final stage.

June 25, 2025
Rated 5 out of 5 stars

Clear instructions, great communication

Made what could have been a complicated mission very very easy. Step by step instructions and clear guidance throughout the entire process. Each person at every stage was clear in letting me know what needed to happen next. Felt daunting at times, but looking back now, the Taurus Team made it a relatively smooth relocation for my vehicle.

June 25, 2025

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