We shipped a large boat and trailer from Canada to Australia (via Europe). There was a prolonged (5month) hold-up enroute that was not the fault of Taurus. Nevertheless the staff did everything th... See more
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Company details
Written by the company
Why we’re different, is because we offer you a specialised niche shipping service specifically tailored to solving your problem. Because we are a family owned business we can be flexible and offer many services outside traditional freight forwarding. Services like fixing an oil leak on your excavator so it doesn't miss the next sailing. Or taking photos of your yacht loading if you can't be there in person to give you piece of mind.
Our Service Promise
Written by the company
- In the import and export industry, experience matters.
- - We will respond to your enquiry within 24 hours. - No hidden agenda, just clear easy to follow quotations. - We'll take care of all the red tape for you.
Contact info
809 Colombo Street, 8013, Christchurch, New Zealand
- +64 3 3585154
- richard.hack@tauruslogistics.co.nz
- tauruslogistics.co.nz
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent experience highly recommend Taurus
We would like to thank in particular Barbara Redway who had the patience if a saint with us throughout the process of preparing our documentation to export our car to Australia. She was with us all the way ansset to your company
1 am 75 years and your assistance was…
1 am 75 years and your assistance was exceptional
The experts, look no further ! Highly recommended
Highly recommend using Taurus. I was kept updated on the process, they were honest, transparent and assisted almost immediately when I had questions, and I had many ! Theres a few crossroads to negotiate throughout the process from the shipping company, documents to prepare for Aus Customs, insurance and their companies in Australia but it was seamless and stress free, they have all the experience and contacts to make it easier for us. Thank you Barbara, Richard, Nathaly, Hayley and Sugandi !
Very friendly and professional company…
Very friendly and professional company to deal with. Helped me find a vessel for shipping my vehicle home to the US and connected me with an importer there to assist with customs.
Barbara was amazing and very helpful…
Barbara was amazing and very helpful throughout the process. I would have given a 10 stars if their was an option.
And the online system is very efficient.
Highly recommended
Thanks again
Nazim
Great to deal with
Great to deal with - all of the staff I delt with through the process were super prompt, helpful and polite. Answered all my questions quickly and made the process as easy as possible. Thanks!
Nathaly kept us informed throughout the…
Nathaly kept us informed throughout the shipping process.
Good regular communication, a seamless process with everything done efficiently for me and nothing to worry about on my part. I'd certainly use them again.
Good regular communication,
Great service!!!
Taurus personnel are very helpful from the NZ office to the Melbourne office. Special mention to Barbara, Sharon and Sugandi. Thanks a lot.
Shipping a vehicle overseas requires…
Shipping a vehicle overseas requires knowledgeable people to help you. Like many, I'm sure, I had no idea where to even start. However, an online search pointed me in the direction of Taurus.
I was very impressed with the knowledge of the team at Taurus, who immediately put me at ease that they knew their subject well and my process would be "in safe hands".
The communication from the team at Taurus was also a standout, as they were always available to discuss the process and progress, either by e-mail, or by phone.
I would be happy to recommend the team at Taurus, for anyone considering shipping a vehicle.
Professional Team
The team was very efficient and always provide update/status of our shipment.
Easy to deal with great communications
Easy to deal with great communications, Barbara was very helpful
Taurus Logistics helpful and confident experience
Taurus Logistics were helpful and reliable from start to finish. They were available to answer questions, especially through the mount of paperwork required to export our car. Thanks to the NZ team and Sugandi Perera in Australia for making the process smoother.
The interaction from Barbara Redaway…
The interaction from Barbara Redaway teally made all the difference
Easy and clear communication
Easy and clear communication. Great service.
kept me up to date with every step.
Easy to reach per phone call.
Thanks a lot for shipping my vehicle from NZ to AU.
Champions
Staff knowledge is excellent and superior customer service. Very prompt and thorough in dealing with initial enquiry to the final stage.
Clear instructions, great communication
Made what could have been a complicated mission very very easy. Step by step instructions and clear guidance throughout the entire process. Each person at every stage was clear in letting me know what needed to happen next. Felt daunting at times, but looking back now, the Taurus Team made it a relatively smooth relocation for my vehicle.
very easy to work with they where…
very easy to work with they where always happy to update when they had news of the shipment .
Excellent service all round from Taurus
Excellent service all round from Taurus. Great communication throughout the transport of my vehicle from AKL to BNE.
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