We shipped a large boat and trailer from Canada to Australia (via Europe). There was a prolonged (5month) hold-up enroute that was not the fault of Taurus. Nevertheless the staff did everything th... See more
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Company details
Written by the company
Why we’re different, is because we offer you a specialised niche shipping service specifically tailored to solving your problem. Because we are a family owned business we can be flexible and offer many services outside traditional freight forwarding. Services like fixing an oil leak on your excavator so it doesn't miss the next sailing. Or taking photos of your yacht loading if you can't be there in person to give you piece of mind.
Our Service Promise
Written by the company
- In the import and export industry, experience matters.
- - We will respond to your enquiry within 24 hours. - No hidden agenda, just clear easy to follow quotations. - We'll take care of all the red tape for you.
Contact info
809 Colombo Street, 8013, Christchurch, New Zealand
- +64 3 3585154
- richard.hack@tauruslogistics.co.nz
- tauruslogistics.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Consultant Sugandi was very helpful…
The Consultant Sugandi was very helpful patient and easy to deal with, this was greatly appreciated
Barbara was really helpful and replied…
Barbara was really helpful and replied promptly to our emails. Thanks!
I have just moved from New Zealand to…
I have just moved from New Zealand to Australia and had to send my PHEV outlander to Australia. Taurus Logistics guided me step by step on each process. They have the whole team, so you do not have to run around to get things done, especially when you are new in a country. I highly recommend Taurus Logistics if you have to send your vehicle to a different country.
Clear communication efficient service…
Sudandi Perera was very help full.Clear communication efficient service easy to contact by phone. Professional advice and service. We will no hesitate to recommend to our friends and families
Frequent updates about the schedules…
Frequent updates about the schedules and quick response times.
Exceptional Support,Taurus Logistics staff guided me…
Taurus Logistics staff guided me through every step of the process in shipping my car from Australia to the UK.
I was initially very concerned about all the applications and tasks to complete.
Customer staff were patient and very thorough in their explanations and guidance.
With staff support, a daunting task was made relatively easy for this single mature lady.
I would definitely recommend their services to others.
They were the best help throughout the…
They were the best help throughout the whole process
Very easy to deal with
Very easy to deal with, got lots of help with filing out the forms and answered questions promptly.
Great service
Great service, excellent communication. We experienced some delays but none were the fault of Taurus and they kept us updated every step of the way.
NZ to AUS Jaguar movement
From the initial feedback from my quote request, through the assistance with paperwork and physical movement of my car in NZ, to the arrival and import processes in AUS, I was most satisfied with all Taurus employees.
They were very helpful specially when…
They were very helpful specially when you are busy with other things, they make sure to remind us what need to be done which I greatly appreciate. We would like to mention Barbara who helped us very much during the process. We wish her all the luck.
I had a great experience with Taurus…
I had a great experience with Taurus Logistics. The shipping application process was fast and simple. Always had quick and helpful response to my answers. ROVER application went great only took 1.5 week instead of expected 4.
Excellent service
Caravan Freight from Western Australia to New Zealand with Taurus Logistics. This was a completely new experience…
This was a completely new experience for us to be freighting a caravan from West Australia to Auckland, but I feel that we received helpful answers and information to all of our questions. Barbara Redway was extremely helpful at all times.
Fast and efficient
Barbara was extremely helpful and got my booking set up very quickly.
Thank you 😊
Informative and easy to deal with
Under difficult circumstances with the…
Under difficult circumstances with the ship diverted due to Cyclone Alfred Hayley kept me very well informed. Drop off in Melbourne was easy and professional
Terribly Disappointing!
Dealing with Richard Hack for the NZ half of my motorcycle shipment to Australia was very difficult. Infomation was staggered and reactive. Jessica proved to be more proactive. However my experience at the Australian port was terrible. With very little infomation I found myself in the trucking que of a comercial collection site. From there I was shocked to find I had to de-crate the bike myself. The battery and petrol were removed, none of which I was spoken to/warned about. (Upon review it was pointed out to me in the fine print). All in all for a stressful enough time such as immigration, dealing with Taurus was not a pleasant or helpful experience.

Reply from Taurus Logistics Ltd
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