Taxfix España Reviews 

1,205
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

If your taxes are not straightforward because you are a freelancer, run a business, or have investments in stocks or crypto, this service makes it so easy. My consultant, Borja Torea, is a nice, effic... See more

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Rated 5 out of 5 stars

I've been working with TaxFix for over two years, and their service has been incredible. From helping me set up the company to going above and beyond when I had so many questions, Susana Carvayal Arae... See more

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Rated 4 out of 5 stars

Once I got put through to the second account advisor it was brilliant. Estuve was excellent, he communicated quickly and clearly and sorted everything very well. It took some time and a lot of stress... See more

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Rated 5 out of 5 stars

I’ve been with TaxScouts for a year now, and I’m really grateful for their service. They’ve helped me stay organized with my taxes, making a process that used to feel stressful much more manageabl... See more

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4.1

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TrustScore 4 out of 5

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4.1

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(1,205)

516 reviews in the last 12 months

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Rated 2 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Taxfix, especially considering I paid €60 for a Premium subscription.
For the past week, I have spent several hours almost every single day trying to issue ONE invoice to a French client within the EU — and I still have not been able to complete it.
The advisor assigned to me was unable to explain how the Taxfix platform works or which tax details I needed to select in the app. I followed her instructions, only to be told later that the invoice was incorrect. She then gave me additional information in small steps, meaning I had to wait 24+ hours between questions and corrections.
At one point, I had to contact Taxfix technical support myself and essentially beg them to help me understand what needed to be done or to get in touch with my advisor, because the advisor had told me she would contact support but apparently had not.
Honestly, communicating with my advisor felt less helpful than asking ChatGPT. She was unable to clearly answer basic questions about using the platform and did not provide the information I needed to complete the invoice.
I have spent hours of my time and €60 on Premium, and after a full week I still have no finished invoice. This is a very simple intra-EU invoicing situation, and I signed up for Taxfix specifically so that I would not have to figure these things out myself.
At this point, I am discussing to moving to another tax agency. Paying for a Premium service and still being unable to issue one basic invoice after a week is extremely disappointing

October 8, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible

My experience with Taxfix Spain was terrible, especially because I moved to Spain as a digital nomad and chose their cheapest plan.

In my case, I needed much more personalised tax support. I ended up having problems with my tax filings, received several fines, and later discovered that many expenses I thought were deductible were not accepted by the Spanish tax authorities as I expected.

If you have recently moved to Spain, are self-employed, or are here under the Digital Nomad Visa and don't fully understand the Spanish tax system yet, be very careful. I strongly recommend finding a dedicated tax adviser who can actually follow your finances and warn you about potential problems before they happen.

Tax mistakes in Spain can quickly result in penalties, so proper guidance is extremely important.

If you already know the Spanish tax system very well and understand exactly what you need to file and deduct, Taxfix may be a useful platform. But for beginners, based on my experience, personalised professional support would have been a much safer choice.

October 3, 2026
Unprompted review
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Reply from Taxfix España

Hello Welbster,

Thank you for taking the time to share your experience.

We understand that navigating the Spanish tax system as a digital nomad can be complex and overwhelming, and we genuinely regret that your time with us didn't meet your expectations.

We'd like to clarify, with care, that our team worked closely alongside you throughout your time as a client — always with patience, availability, and communication adapted to your needs. That said, we recognise that some situations require a level of involvement that goes beyond what any platform-based service can fully cover, and we're sorry if that gap wasn't made clear enough from the start.

We're not able to go into case details publicly, but if you'd ever like to talk through what happened, we remain open to that conversation.

Thank you for your feedback — it genuinely helps us reflect on how we can communicate our service scope more clearly to clients in similar situations.

Best regards,
Taxfix Team

Rated 3 out of 5 stars

Whenever I contacted them

Whenever I contacted them, they were responsive and tried to find solutions to help me. The reason I didn't give a perfect rating is that I discovered this year that my income tax returns for 2022 and 2023 had not been filed. I should mention that I had a monthly subscription with them from 2022 through 2024. Because of this, I assumed they would prepare the returns and send them to me for approval, but that didn't happen—especially since I am not from Spain and was relying on their guidance. When I asked what had happened, they tried to shift the blame onto me. I never received an email with a tax return for approval; I only got a general email asking me to recommend them to friends—which did mention the annual return in passing—but there was no email actually sending me the return for approval.

September 11, 2026
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Reply from Taxfix España

Hello Alina,

Thank you for taking the time to share your experience and for the kind words about our team's responsiveness.

We're glad we were able to file your 2022 and 2023 returns and that everything has been resolved. We do want to gently clarify one important point for anyone reading: at Taxfix, we never file a tax return without the client first providing the necessary information and giving their explicit authorisation to proceed, regardless of the subscription plan. This is a key step we cannot skip, as it ensures accuracy and compliance. We do send reminder emails throughout the season to prompt clients to share their details, though we understand these can sometimes go unnoticed.

We're sorry the process wasn't as clear as it should have been, especially given that navigating tax obligations in a new country can feel overwhelming. We'll take your feedback on board to make sure our communication is even clearer going forward.

Thank you again for your honesty, it genuinely helps us improve.

Kind regards,
The Taxfix Team

Rated 1 out of 5 stars

Terrible communication and zero…

Terrible communication and zero reliability in my case.
They cancelled my account completely out of the blue, without any official notice or explanation (before fact).
To make matters worse, when I reached out in August to get a consultation, I only found out after the fact that my assigned accountant was unavailable for almost the entire month.
A service provider should inform clients about such long absences in advance, not leave them in the dark until they actually need support.
Closing accounts without warning and failing to communicate staff availability is unacceptable for a financial service. I do not recommend them.

September 15, 2026
Unprompted review
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Reply from Taxfix España

Hello Krzysztof,

Thank you for taking the time to share your experience.

We're sorry to read that it hasn't met your expectations, and we understand your frustration.We're glad to know that today you were able to speak with one of our team members, who was able to explain what happened in your case. As was clarified in that conversation, the account was not cancelled without reason — the subscription was deactivated due to a pending payment. We hope that explanation has helped provide some clarity.

Regarding August, you're right that many of our accountants take annual leave during that period. However, we'd like to reassure you that in the event of an urgent matter, you can always reach out to us so we can assign a temporary accountant to support you while your usual accountant is away — no one should ever be left without help when they need it.

We remain available should you wish to continue the conversation or need any further assistance.

Kind regards,
The Taxfix Team

Rated 1 out of 5 stars

Keep looking

Very disappointing experience with Taxfix.

I paid around €50 per month because I wanted professional accounting and tax advice, not simply access to an app.

For over a year I sent my invoices and expenses directly to my assigned adviser through the Taxfix chat. This way of working was repeatedly accepted and I was never told it was incorrect.

For Q2 2026, I sent all my documents on 30 June, before the deadline. My adviser confirmed that he had received them. Nobody told me that I needed to complete an additional step elsewhere in the platform.

The deadline passed and Q2 was not filed. I later discovered that my 2025 Modelo 100 had also not been filed on time.

What disappoints me most is the response. Instead of acknowledging that something clearly failed in the professional service, Taxfix has relied on its platform procedure to place responsibility on me.

If the process I had followed for over a year was wrong, why did my assigned adviser repeatedly accept it and never correct me? And why, after confirming that he had my Q2 documents on 30 June, did he not tell me before the deadline that anything else was required?

After experiencing this, I also found other public reviews describing similar concerns around missed deadlines, adviser communication and disputes over responsibility.

I have now cancelled my subscription and will be moving to an independent professional accountant.

For me, the issue is simple: the documents were provided, the adviser confirmed he had them, the deadline passed, and the filing was not completed.

I expected accountability and at least an apology. Unfortunately, I received neither.

August 24, 2026
Unprompted review
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Reply from Taxfix España

Hello Maggie,

Thank you for taking the time to share your experience. We’re sorry to hear that the service did not meet your expectations, and we understand your frustration regarding the issues you describe.

We’ve reached out to you privately through the Taxfix platform because we’d like to discuss your case and understand what happened in more detail. Please feel free to reply to our message when convenient so we can support you further.

Kind regards,
The Taxfix Team

Rated 5 out of 5 stars

Great platform and solid predefined processes

They have a great international platform and solid predefined processes. It was a great way to start, leaving no room for doubt or improvisation. On top of that, I have direct contact with a local expert with deep experience in the specifics of Spain."

July 22, 2026
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Reply from Taxfix España

Hi Zohir!

Thank you so much for sharing your experience. It's great to hear that our platform and processes gave you the clarity and confidence you needed from the very beginning.

We're also really glad that having a local expert by your side has made a difference. That combination of a structured platform and personalised guidance is exactly what we aim for.

Thanks again for taking the time to leave this review. We're here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

excellent service

I would like to highly recommend them for their fast service, excellent customer care, and good communication

July 7, 2026
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Reply from Taxfix España

Hi Mariah,

Thank you for your kind words! 😊 We're really glad to know your experience has been so positive. We'll always be here whenever you need us!

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

2 years ago

2 years ago, having a gestor meant sending an email with invoices and receipts attached. Simple.

Now things take more time because I'm uploading everything to a platform and having to check it. But the gestors are responsive and overall it is worth the money.

July 18, 2026
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Reply from Taxfix España

Hello Clare,

Thank you for taking the time to share your experience so honestly. We understand that managing and uploading documentation every quarter can feel like a lot, and we're sorry to hear it hasn't felt as smooth as you'd hoped.

That said, we want to be transparent: uploading and reviewing invoices and receipts is an inherent part of the process, including with the Pro plan. If you ever have questions about how to make the most of your subscription, we're always happy to help.

Your feedback means a lot to us.

Kind regards,
The Taxfix Team

Rated 1 out of 5 stars

I highly discourage anyone from using…

I highly discourage anyone from using this platform. My tax advisor, Susana, has failed to inform me of the correct deadline for the submission of Modelo 210 (non resident tax), and I am now facing a fine from Hacienda for the late tax submission.
Taxfix are now washing their hands off any responsibility for the poor handling of my case, and I have been directly told that a professional tax advisor advising a client to submit "as soon as possible", without explicitly stating the due date, constitutes acceptable level of service. Their website makes false claims that they notify you of the deadlines for timely submission - only for me to be told after the fine has been issued that "it was my responsibility to monitor the deadlines". I thought this was precisely the point of having an accountant?
The company is a scam and I seriously doubt the professional credentials of their accountants, as such a basic thing would have unlikely slipped through the cracks of a qualified professional.

July 17, 2026
Unprompted review
Taxfix España logo

Reply from Taxfix España

Hi Marie,

Thank you for taking the time to share your feedback.

We're sorry to read that your experience has left you feeling this way. We understand how concerning it can be to receive a fine, and we genuinely empathise with the frustration this has caused.

We can confirm that your case has already been reviewed by our team, and we have been in touch with you directly regarding the outcome. Should you have any further questions, please don't hesitate to reach out through the same channel — we'll be happy to clarify anything you need.

Best regards,
The Taxfix Team

Rated 1 out of 5 stars

Avoid at any cost

Avoid at any cost, they have missed my deadlines for Q2 Tax report, kept assuring me that everything is under control and that they will handle everything in time, but they didn't and now I have to do everything by myself just when 1 day left until the deadline, their accountant prepared a tax report on 17th of July with mistakes in it, better to find another service or handle it by yourself

July 17, 2026
Unprompted review
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Reply from Taxfix España

Hi Denis,

Thank you for taking the time to share your feedback. We're truly sorry to read about the experience you've described — we completely understand how stressful a situation like this can be, especially with a deadline so close.

We're glad to know we've been able to connect with you and that the situation has since been addressed. That said, we want you to know we remain fully available should you need any further assistance or have any outstanding concerns.

Your feedback is important to us, and we appreciate you bringing this to our attention.

Best regards,
The Taxfix Team

Rated 3 out of 5 stars

Good website, ok professionals

The website is well done and organized (although the communication on the website is slightly childish). The professionals are kind but not extremely useful: it seemed that there was no solution for a very simple problem I had, but I could easily find the solution myself - using Chatgpt…

July 2, 2026
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Reply from Taxfix España

Hello Anna,

Thank you for taking the time to share your experience.

We’re glad to hear you found the website clear and well organized, and we’re taking note of your feedback about the tone of our communication so we can keep improving it. We’re also sorry to hear the support you received didn’t feel helpful in your situation — we’d like to understand what happened so we can learn from it.

If you’re open to it, please reach out to us via private message and we’ll be happy to look into it with you.

Best regards,
The Taxfix team

Rated 5 out of 5 stars

Everything about Taxfix is great

Everything about Taxfix is great. They answer really quick and give you all the information you need. My accountant, Silvia, was always very helpful to me. I totally recommend Taxfix España

July 2, 2026
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Reply from Taxfix España

Hi Adonias,

Thank you so much for your wonderful review! 😊 It's really great to know that your overall experience has been so positive. We'll keep working hard to maintain that standard. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 3 out of 5 stars

It worked well

It worked well, response times were not what they promised.

Response to your reply:
Thanks for replying and taking feedback seriously.
I don't hace any follow up email from you, or phone call identified as Taxfix in my voicemail.
Also the response times were not bigger than what I expected like you said, they were bigger from what Taxfix said they will be.

June 25, 2026
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Reply from Taxfix España

Hello Pablo,

Thanks for taking the time to share your feedback. We’re glad to hear the service worked well overall, and we’re sorry that the response times didn’t match what you were expecting.

We’ve tried to reach you by phone without success, so we’ve also sent you an email. When it suits you, feel free to reply there and we’ll be happy to look into it with you.

Kind regards,
The Taxfix team

Rated 5 out of 5 stars

Great experience

Efficient and professional

June 14, 2026
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Reply from Taxfix España

Hi Pei Yu,

Thank you for your review! 😊 We're delighted to know your experience has been such a positive one. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

I’m very satisfied with the service…

I’m very satisfied with the service provided. Thank you, guys!

June 28, 2026
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Reply from Taxfix España

Hi Oleh,

Thank you so much for your kind words! 😊 We're really glad to hear you're satisfied with the service. We'll always be here whenever you need us!

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

Made the process easy to follow

Very clear guidelines on how to complete the process.

June 27, 2026
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Reply from Taxfix España

Hi Amy,

Thank you for taking the time to leave a review! 😊 We're really glad the process felt clear and straightforward from start to finish. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Such a great platform

Such a great platform, Taxfix is!! I am absolutely impressed. They registered me as an Autonomo in 3 days. The online platform they have is very easy to use, which have everything for an Autonomo. Everything was crystal clear. Superb experience.

July 3, 2026
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Reply from Taxfix España

Hi Mursalin,

Thank you for your review! 😊 We're delighted to know the platform has lived up to your expectations. We'll keep working to make it even better. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

I am new in the Spanish system and the…

I am new in the Spanish system and the Gestor assign is very patient and has help me a lot to understand. I am happy that I found this app.

June 26, 2026
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Reply from Taxfix España

Hi Valeria,

Welcome! 😊 We're really glad we could help you navigate the Spanish tax system. We know it can feel overwhelming at first, and that's exactly why we're here, to make it as smooth as possible for you. Don't hesitate to reach out whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Very helpful

Very helpful

June 19, 2026
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Reply from Taxfix España

Hi Penny,

Thank you for your kind words! 😊 We're really glad to know you've felt well supported. We'll always be here whenever you need us!

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

All good so far.

All good so far.

June 25, 2026
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Reply from Taxfix España

Hi LiSeBo,

Thank you for your feedback! 😊 Glad to hear everything is going well so far. We'll be here whenever you need us!

Best regards,
The Taxfix Team

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